10.0 ExcellentMay 30 2021
Pros: The staff was friendly. The pick up and drop off process was fast and easy.
4.0 OkayMar 28 2021
Pros: Didn't get carCons: Nothing
9.2 ExcellentJun 16 2020
Pros: The staff were friendly and attentive
2.0 MediocreJan 27 2020
Cons: I needed a car to drive to Dallas on short notice. I mistakenly thought I will rent a car from the airport location. I was able to reserve the car a pay for the insurance however, when I went to pickup the car I was turned away empty handed. Apparently, If you don not have a major credit card you can not rent a car. However they are more than happy to accept a debit card payment for the insurance. Very frustrating experience and I basically got ripped off. I am comforted to know all of this is in the fine print.
8.8 ExcellentJan 1 2020
Pros: Pick up and drop off of the vehicle were both very quick and painless.Cons: I didnt like that when I picked the car up, there was no pre-rental walk around or inspection done with me, just heres the keys ,bye.
10.0 ExcellentDec 12 2019
Pros: Cheap Price and a fuel efficient vehicle.Cons: Nothing
9.6 ExcellentDec 6 2019
Pros: The women that helped us when picking up the rental was wonderful; the car was clean and new; drop off was super quick and easy. Will definitely use Thrifty again.Cons: Prices could be cheaper, but for a minivan with leather seats at about $70/day it’s not too bad.
4.0 OkayMar 16 2018
Out of carsPros: I got a car...Cons: I reserved a car online- a small SUV. When I arrived I was told they ONLY had compact and economy cars. And that it would still be the same price. I was given a tiny little car with no key fob to lock or unlock. It was really dirty on the outside like someone had driven through the rain and dirt. And the tire pressure was low. I’ll never rent from Thrifty again. I’ll pay a little mike to go with Hertz or National.
9.6 ExcellentSep 20 2017
Very positivePros: Check in was quick and painless, and I had my receipt emailed to me in seconds after car was turned in.Cons: We ended up with a Hybrid, which we would never want to do again. Fuel efficiency was great, but not worth the lack of power that we needed in the hilly Ozarks.
2.0 MediocreJun 1 2017
Never againPros: NothingCons: It was no deal, I tried the wild card deal, with the hope of getting a nice car - NO. The car that was available was compact, yeah right I am 6' 3" weight 275. I asked if there was any deal for bigger car, and the (very unpleasant lady,) said no. Luckly this wasnt my first time renting a car, I had two other reservations for situations like this. Therefore, enterprise got my business.. Big mistake Thrifty - HUGH. For anyone thinking about getting a good deal, not knowing what kind of car you are going to get, have a back up plan/reservation! :-)