Cheap car hire in Thomaston
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Thomaston car rental reviews and directory
Enterprise
10,0
Wonderful
9 reviewsBest rated
Cleanliness
10.0
Comfort
9.3
Pick-up/Drop-off
10.0
Value for money
10.0
5 locations in Thomaston
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Reviews
9,6 Wonderful
Oct 2017
Pros:
Deliv ring from ship to car rental placeCons:
Only one worker and she was so swamped that drop off was long wait until she said just leave key and she would do it and stay after hours to check us in. It was no her fault. She did ev rethink as fast and quick just 6 people checking in cars and getting back to ship was a nightmare for her. Company should provide more workers the few days cruise ship is in port.10,0 Wonderful
Oct 2016
Pros:
Nice SUV with adjustable seats, connectivity and comfortable overall. Good price from Kayak/Enterprise at the last minute.Cons:
Would have preferred economy car with better gas mileage.10,0 Wonderful
Feb 2016
Pros:
very personable staff!10,0 Wonderful
Mar 2022
Budget
7,9
Good
6 reviewsCleanliness
7.9
Comfort
8.4
Pick-up/Drop-off
8.4
Value for money
7.4
One location in Thomaston
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10,0 Wonderful
Jul 2019
Pros:
Friendly staff. Car ready. No surprises.Cons:
Nothing really.7,9 Good
Sep 2021
Avis
6,8
Okay
11 reviewsCleanliness
7.3
Comfort
8.0
Pick-up/Drop-off
6.6
Value for money
7.6
One location in Thomaston
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10,0 Wonderful
Apr 2021
Pros:
Staff at both ends were helpful, professional and friendlyCons:
Nothing5,2 Fair
Mar 2020
Cons:
The car pick-up took over an hour and I was the first person in the door at 9 AM. The woman at the counter offered to add the E-ZPass Unlimited option to my rental but she couldn't figure out how to actually add it to my reservation. She had to run and cancel charges to my credit card about three times. She was never able to add the E-ZPass Unlimited option, even after about 45 minutes. Then, she got my car and, as I was about to drive, I realized the seatbelt was broken. I had to go inside and get another car. The woman was unapologetic about the delay in my trip. I also called Avis to make them aware of my experience. The person who answered the phone said she was putting me on hold and then just hung up on me and I never received a call back. Overall, a really bad customer experience with Avis and I will not rent from Avis again.10,0 Wonderful
Jul 2017
Pros:
The KIA Optima was the perfect size. Room for two weeks worth of luggage in the back and a smooth ride for us. All under $120 in total gas cost.6,8 Okay
Sep 2016
Pros:
We liked the Hyundai, the gas mileage was amazing and it was comfortable. The car was ready (?) for pickup when we got there.Cons:
The windshield was dangerously dirty with smeared film on the inside glass that made it difficult with the afternoon sun and we had nothing to clean it with in the mountains.9,2 Wonderful
Sep 2016
Pros:
! was happy to get a Ford Fusion instead of a Chevy Malibu. The Fusion was very comfortable and clean, handled well, and was great for driving around to see the sights. I had to be winched out of a ditch; I called my insurance company for Emergency Road Service. The coordination between GEICO and AVIS was handled very quickly. I scraped a rear door at a gas station - the AVIS agent very efficiently noted the damage and helped get me and my luggage to the terminal (I'm disabled) in plenty of time to stand in the TSA line.Cons:
Nothing - the web-reservation app, the car, and the AVIS folks were outstanding.10,0 Wonderful
Aug 2016
Pros:
very efficient and quickHertz
5,9
Fair
11 reviewsCleanliness
7.1
Comfort
7.1
Pick-up/Drop-off
5.9
Value for money
5.5
One location in Thomaston
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10,0 Wonderful
Jun 2017
Pros:
I liked everything...ease of pick-up and return, courtesy of agents, and the car itself, which was perfect.Cons:
There wasn't anything I disliked.3,6 Poor
Jan 2017
Cons:
When we picked the car up, it had no washer fluid in it at all. The weather was snowy and there was dirt from the roads, making the car dangerous to operate until we were able to find a gas station to fill it up on our own (it took the entire gallon of washer fluid; tank was bone dry when we got the car).2,0 Poor
Dec 2016
Pros:
Positives- They answered the phone and were willing to talk to me the next day when I called to complain. They weren't willing to help me in any way, but they were willing to talk and explain the situation.Cons:
Negatives- It's a long story, but the one sentence summary is I never even got to rent my car and had to take a $100 cab to Camden. I would not recommend using Hertz. I was scheduled to arrive just after 6 on a Cape Air flight. I indicated in the reservation that I'd be there at 6, because I've never before encountered a situation where it was crucially important to be right on the nose in that department. However, I also didn't include my flight info in the reservation. That part is my fault and apparently if I had done that, this could have been avoided. Still, I'm pissed about how everything transpired. The flight was late and landed at 7. I get off the plane and immediately see that the Hertz desk is closed. I check online and see that they close at 6. That's a problem. I check with the Cape Air desk--they say that a different Cape Air employee probably has the keys. When there's an after-hours pickup, that's how it's handled. Great. I check with that person--nope, sorry, no keys were left with her today. Oof. I try calling Hertz's national 1-800 number to get help. That's 10 minutes I'd rather have spent doing anything else. Totally worthless. I leave an angry note on the Hertz desk asking them to call me the next day and get a cab. (As an aside, Cape Air helped me get that cab, and they were really helpful about it. I really appreciated that.) It cost $100 to get to my destination, Camden, plus I no longer had a car to use to get around Camden during my stay. I didn't get a call from Hertz in the morning, of course, so I waited until the afternoon and called them. They did acknowledge they saw the note and apologized for not calling back. They said that because I didn't include my flight info (my fault, I acknowledge) in the reservation and had scheduled it for a time when they were open, they didn't leave the keys with the Cape Air people because they "thought it was an in-town reservation." First of all, how many reservations from non-Cape Air passengers do they get? I doubt it's very many. More importantly though, I had said I'd be there at 6 in the reservation, and they close at 6. They said if I had indicated I'd be there at 7, the reservation would have told me they'd be closed and would have required me to input flight info. That makes sense, but why doesn't the reservation require that if you say you'll be there literally at the minute they close? That's more of a Hertz corporate complaint than a complaint about this location, but still. What a dumb system. The reservation didn't even have the location's hours on it. How hard would it have been for them to print a contract and leave the keys with Cape Air, assuming I'd be on that late flight? Probably not very hard, and if I had no-showed (which could happen whether I'm an in-town rental or I'm on Cape Air and missed my flight), I'm sure they could have just canceled the contract. Instead they did nothing, and I was left holding the bag.10,0 Wonderful
Oct 2016
Pros:
I saw the manager (I think his name was Andy) run to get every car so the customers didn't have to wait which really surprised and impressed me. that meant my total wait time to get the rental car was minimum. They drive me to where I needed to go without complaint and I just felt like a well taken care of customer with the staff.Cons:
Nothing. I've been to Hertz before in CA that didn't fill the tank up all the way which was annoying to try to match but I was happy and relieved that the tank was totally full when I picked the car up in Augusta.10,0 Wonderful
Apr 2022
1,9 Poor
Sep 2021
Easirent
No score available yet
2 locations in Thomaston
37 travellers who hired a car in Thomaston gave the car agency they used an average rating of 7,3
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