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5 locations in Sylvania
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Reviews
6,0 Okay
Feb 2019
Pros:
easy checkin and out, nice to have ability to leave car at rental locationCons:
location seems unable to provide clean windows inside. for the 2nd time i've had to clean the insides to be able to see well9,2 Wonderful
Nov 2018
Pros:
excellent gas mileage, good check in and check outCons:
car could have been cleaner inside, didn't have cd player which was my fault for not checking10,0 Wonderful
Oct 2018
Pros:
impressed with murano which was a free upgradeOne location in Sylvania
One location in Sylvania
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2,0 Poor
Oct 2022
2,0 Poor
Dec 2022
1,9 Poor
Jun 2021
6,0 Okay
Apr 2021
Pros:
.Cons:
Only one person on pickup and drop off delayed a few minutes. 47500 miles on car and driver's side mirror would not adjust by controls, needed to do by hand. Car drove well and was comfortable.8,0 Very Good
Dec 2020
Pros:
Staff was friendly and helpful.Cons:
Cleaner vehicle.7,2 Good
Nov 2020
Pros:
Great value for one-way rental. Vehicle was in like-new condition and exceeded my expectations. Drop-off was super easy.Cons:
Toledo branch manager Jon Orr was condescending, arrogant, and power-hungry. He refused to allow me to me take possession of the vehicle because my AAA number had not been attached to the reservation I booked via Hotline 10 days earlier. I called Hertz corporate and they were able to fix the issue easily and directed Mr. Orr to allow me to pick up the vehicle as planned, which he did, with no apologies to me and while announcing that he would report the corporate employee who had helped me for non-compliance. I would expect a more professional attitude from a branch manager.One location in Sylvania
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2,0 Poor
Jul 2018
Pros:
The car was nice to drive. Comfortable.Cons:
My budget car was not available. Was told I would have to wait up to three hours for one to be returned. Told I could go to an upgrade for 40 more dollars. Told to return car full but given a car with 3/4 tank. The person at the counter was very rude. Very bad experience!7,6 Good
May 2017
Pros:
Friendly staf. Car was ready for pickup.Cons:
Wish I had more cars to select form.One location in Sylvania
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10,0 Wonderful
Jun 2017
Pros:
The staff in Toledo was very helpful! Enjoyed my Alamo rental!9,6 Wonderful
Apr 2017
Cons:
Car a little dirty, but not bad4,0 Mediocre
Mar 2017
Pros:
Car was readyCons:
Car was older and had a bad tire roar when driving it. On the 4th day of my rental my schedule changed and I needed to get back to Tennessee. The airline couldn't get me a flight out, and Alamo was going to charge me almost 400.00 to drive the car from Toledo OH to Knoxville TN. I had to end up renting another car, which was a big headache, and drive back on a tight schedule. I probably should give an unlimited mileage rental a poor rating for wanting to charge me so much for a schedule change but to be nice we will call it mediocre.6,0 Okay
Dec 2016
Pros:
Price was fantastic 35$ for a one day one way.Cons:
I was completely shocked to learn that Alamo does not take debit cards only credit cards. I almost found myself with having to go to somewhere else paying last minute prices. Fortunately my wife had a credit card, so we were okay. I was so upset about this. Kayak needs to make this immediately clear when I make the reservation. It was a very unpleasant surprise.10,0 Wonderful
Dec 2016
Pros:
Extremely friendly and easy to rent from. Didn't charge a deposit against my credit card.One location in Sylvania
Most popular car type | Intermediate |
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