Sylvania Car Hire

Cons: car could have been cleaner inside, didn't have cd player which was my fault for not checking

Cons: location seems unable to provide clean windows inside. for the 2nd time i've had to clean the insides to be able to see well

Cons: Car was not ready when i arrived. I rented minivan because i was driving 6 people. Staff was saying they had been Busy and was glad they actually had a van for me. I had to wait 30 minutes for van to be cleaned! I would have been angry had i arrived f to pick up my van i had rented weeks in advance and not had a van there!. Van had damage and i was told not to worry they had taken pictures. I stated i wanted something in writing so i wouldn't be responsible and staff said she would email me pictures. I never received them. I called Hertz and after 1hiur had a case and filed damagege. Between having to wait for car and call that was extra 2hr wasted of my time that put me behind for my travel.