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2 locations in Sylacauga
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Reviews
2,0 Poor
May 2021
Cons:
Waited over an hour for a car that smelled like cigarettes had holes in the seeds and was absolutely disgusting. Do you have one person working the counter and 12 people in line.6,8 Okay
Oct 2019
Pros:
I liked the fact that I received a hybrid vehicle for my long trip. The gas savings were great.Cons:
Both at pick up and drop off the door had a sign that the attendant would return in a few minutes. The car, when received was externally very dirty and had what looked like tape residue on some of the windows. This made inspection difficult, so much so that I missed a chip in the windshield thinking it was a dead bug. Luckily, it had already been reported. Additionally, I had reserved a mid-size car and received a compact. Since it was a hybrid and I was going on a long trip, I didn't complain, but I'm pretty sure that I over paid for a compact car.5,6 Fair
Jun 2018
Pros:
Easy pick up and drop off.Cons:
Cat was not very clean. The guy cleaning just gave it a rush job. The car itself was terrible. It didn't drive well.3,6 Poor
Jan 2017
Cons:
Budget charged me $150 more than we agreed to.8,4 Very Good
Aug 2016
Pros:
Loved the car, a Lincoln Navigator! Comfort on a very long road trip. Great gas mileage. Plenty of roomCons:
After making the reservation on-line and receiving confirmation almost 2 weeks in advance, I attempted to call the pick-up office....no answer on 3 occasions, even the morning of the pick-up. When I arrived no full size SUV's available and very rude associate. I waited for an hour and a half. On return I asked the associate to call a cab and was told he could give me the #, but couldn't call. Will never use Budget again.10,0 Wonderful
Jul 2016
Pros:
Our Jeep Grand Cherokee had surprisingly great gas mileage and was a very comfortable ride even after 6 hours of driving.One location in Sylacauga
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2,0 Poor
Jan 2022
6,0 Okay
Mar 2021
Pros:
Eventually getting a carCons:
Overbooked cars. Did not have one when promised.2,0 Poor
Mar 2021
Pros:
The staff called me before I travelled to their offices to let me know they would not have a car for me.Cons:
They could have provided a vehicle for me per my prepaid reservation.2,0 Poor
Mar 2021
Cons:
We were not able to get a rental and we made this reservation 1 month prior. Worst ever!10,0 Wonderful
Mar 2021
Pros:
I liked ow quick the process was and how affordable the rental was.Cons:
They should tell you there is a MANDATORY $200.00 HOLD to be added to your total and placed on your credit card. You can nor pay with a debit card without a create check also.2,0 Poor
Mar 2021
Cons:
I somehow booked the wrong location, 30 min from the airport. They would not let me change it unless I would pay $155. So I had to pay $80 for Ubers and it was very inconvenient. I’m not sure I’ll ever use Hertz again and will probably book direct in the future vs using Kayak5 locations in Sylacauga
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2,0 Poor
Sep 2016
Cons:
when I called to discuss pickup, I was told "oh, I was going to call you! We have your reservation, but we don't have any cars. This caused me considerable inconvenience.2 locations in Sylacauga
Most popular car type | Full-size |
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