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3 locations in Suwanee
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Reviews
10,0 Wonderful
Mar 2021
Pros:
Drop off was easyCons:
They were not able to vacuum the vehicle because of the rain, but it was clean.7,2 Good
Sep 2020
Cons:
Good staff the car was dirty8,8 Very Good
Sep 2020
Pros:
Staff was nice and customer service was greatCons:
Be more transparent about all things required for rental5,2 Fair
Aug 2020
Pros:
Staff at drop off was not friendly or helpful. He was rude, unwelcoming, and had poor customer service skills.Cons:
I was given a car with a huge crack across the windshield.2,0 Poor
Jul 2020
Pros:
Absolutely nothing I cancelled the reservationCons:
Clearer on the instructions2,0 Poor
Nov 2019
Pros:
I had a long term rental (2 months) booked and confirmed. Then I was told they had no cars available of my class and that I should pay for a higher class, meaning a whole lot more money. On top of that the insurance was almost as much as the total cost of what I had payed in my reservation. So how does that work? I pay an amount that I think it is roughly my rental car cost and it turns out it is half of it because of the insurance? Why dont you communicate this in advance? I was so upset that I walked away without a car. And guess what, they did not care at all.Cons:
Everything?One location in Suwanee
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10,0 Wonderful
Jan 2018
Pros:
Quick check in and out, great front desk service when someone is thereCons:
They rented out the vehicle I was supposed to get to someone else. Then called me a few hours before my trip to tell me they have no vehicle for me,and I should call their other surrounding locations to see if they have it available. I was at the office the evening before to ask questions, and confirmed my vehicle was there, I was told that vehicle had to be returned to the airport. She then called back about an hour later to tell me she found a smaller vehicle. I took the smaller vehicle, at the same rate and she told me the smaller none luxury vehicle (Mitsubishi outlander) was more money to rent than a minivan which I requested. It was too late for my trip so I made do the best way I could.2,0 Poor
Jun 2022
2,0 Poor
Apr 2022
4 locations in Suwanee
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5,6 Fair
Nov 2016
Pros:
Quickness of staff. Full tank of gas. Helpfulness of staff when upgrading to larger car.Cons:
Our rental that was booked on this site was for a pick up at 8am on Friday and a drop off for 5pm on Monday for a total of 145. When we got up there they told us that the price was wrong and because we would not be dropping off at 8am Monday morning we had to pay for another day. Upon seeing the car and how small it was we decided we needed to go up in size which they were helpful with but the car we got was filthy. it had 20,000 miles on it but the carpet was tore up and coming out from under the dash, there were things all over the roof it looked as if it had not been cleaned since it was bough. we ended up taking it to the car wash before taking our trip.10,0 Wonderful
Nov 2016
Pros:
Tyler was kind, friendly and courteous!!!Cons:
N/A10,0 Wonderful
Oct 2016
Pros:
The friendly customer service at the counter when I arrived.Cons:
Co policy of not excepting out of town debit card7,6 Good
Oct 2016
Cons:
Slow service2 locations in Suwanee
Most popular car type | Mini |
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