Roswell Car Hire

Roswell Car Hire

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Roswell car hire information

Pick-up location Roswell
Hire locations 7

Roswell car hire reviews and directory

Rated no. 1
Avis
Best rated
8,6 Excellent (4 reviews)
1 location in Roswell
Avis
Locations in Roswell
875 Mansell Road, Suite C
+1 770 645 6784
  • 8.0
  • 8.0
  • 9.0
  • 9.0
  • 9.0
Recent reviews
10,0 Excellent
Apr 21 2017
Pros: Great
4,4 Okay
Jun 21 2017
Very Manipulative Charges Suggested...
Pros: Value was good, local location not at the airport, I travel 18-20 times per year with work and I'm part of the Avis rewards program and more than satisfied 98% of the time. This was clearly the exception and I'll never rent from the Avis at 875 Mansell Road, Suite C, Roswell, GA, 30076.
Cons: The car had clearly been smoked in a lot and recently, but I was rushed so didn't change, later I found sunglasses, a hotel receipt, and a parking ticket so clearly had not been cleaned prior to my rental. When I returned the car after 3 days I was "threatened" with a $100+ cleaning fee if I didn't clean the car. It is my habit to clear/clean the car so I don't leave or loose anything and I had done that. We found a nearby gas station and paid to vacuum & detail the car. I have NEVER had to clean a rental car, especially one that was not clean when I picked it up... Very, Very Frustrating Experience! The more I think about this the more I'm convinced that this location is saving time and making money by manipulating customers.
10,0 Excellent
Aug 23 2018
New car
Pros: LOVED the Ford Fusion! The trip was surprisingly comfortable..
10,0 Excellent
Mar 11 2019
Pros: Very friendly staff, very quick transactions with both pickup and drop off. Car was spotless and ready for me when I arrived.
Rated no. 2
Enterprise
7,7 Good (12 reviews)
4 locations in Roswell
Enterprise
Locations in Roswell
10670 Alpharetta Hwy
+1 770 992 8500
11235 Alpharetta Hwy Ste 138
+1 770 664 0065
11572 Alpharetta Hwy
+1 770 752 7556
1579 Holcomb Bridge Rd Ste B
+1 678 352 7860
  • 7.8
  • 8.3
  • 7.5
  • 7.7
  • 7.3
Recent reviews
9,6 Excellent
Sep 14 2016
Pros: Enterprise was very accommodating. They did not have the car I booked but very quickly upgraded me, at no charge, to a larger vehicle. The staff was all very nice and friendly.
Cons: I have a tight budget so of course, I would love to save a little more money.
3,2 Mediocre
Sep 24 2016
Hassle fest
Cons: It was an act of congress to get everything set up ?! Tons of forms , all kinds of paperwork, I've bought cars with less ?? Took me hours to get all that was needed ?? Left 4 hours and about 40 miles going to get all this stuff ?? Made my hotel reservations with 5 minutes to spare , after I'd already had to change them because I wasn't gonna make the original time ?! Customer service was friendly and promised that we'd be taken care of and discounted, but as of this day , I haven't heard or seen anything ?!?!
7,2 Good
Dec 7 2016
Car didnt match category
Pros: Fast easy rental process Overall Good vehicle
Cons: Small size for premium rental, more like an intermediate
3,6 Mediocre
Jan 29 2017
A trip of unexpected expense
Cons: I spoke with 5 different people over the phone, 5 different timea, before i actually showed up for the rental. I wound up with a Much different car that was smaller than we expected. And i was forced to pay $250 versus the $61 that was agreed upon online. No where online did i see anything about $250 deposit, nor was i told by any of the 5 people i confirmed with that there was such a charge! And when i complained to the manager i was told "well you never spoke with someone here! You must have spoke with the call center people" as if that made it better
10,0 Excellent
Feb 8 2017
Pros: Great car for a low price
Cons: Nothing
8,8 Excellent
Feb 11 2017
Pros: Quick check out and check in. Helpfulness of staff.
Cons: Car interior was dirty
8,0 Excellent
Sep 26 2016
Pros: No surprises
Cons: car wasn't ready when I arrived and I had to wait 10 minutes.
10,0 Excellent
Nov 29 2016
Cons: Good communication, smooth transaction.
10,0 Excellent
Nov 11 2018
Great service
Pros: The team was helpful and efficient at this enterprise location. I will definitely rent from here again.
6,4 Good
Jan 2 2017
A lot more than I expected
Pros: The car was a newer model and was very clean.
Cons: I went to pick up at the appointed time but i waited a lot for the guy to bring me my car so I ended up leaving 30 min later. When I reserved on the website, the price for 3 day rental was $180. I go to their office and they say their basic coverage plan will be +$80 and is highly recommended as with out that I could be covering up to $1,000(worst case, I'm sure). When I got the invoice, it had additional fees and taxes for a total of $280. I wish they would just tell me the cost upfront and not be so roundabout with it.
Rated no. 3
Budget
5,7 Okay (6 reviews)
1 location in Roswell
Budget
Locations in Roswell
715 Holcomb Bridge Road
+1 678 996 9788
  • 5.7
  • 6.3
  • 5.7
  • 5.7
  • 5.0
Recent reviews
7,2 Good
Oct 18 2016
Pros: quick check-in, clean car, car in good condition
Cons: None
10,0 Excellent
Dec 21 2015
Top notch service, vehicle and price
Pros: Great service and well maintained vehicles. Best cost of anyone around.
2,0 Mediocre
Nov 29 2016
Terrible experience
Cons: The vehicle was not there to pick up. Very rude and unhelpful employee. Will definitely not return there.
4,0 Okay
Sep 17 2018
We didn’t go with budget we went with Avis
Pros: Too expensive and rude. Avis gave so much better service and a free upgrade and they are so pleasant and accommodating
Cons: 200 deposit
7,6 Good
Jan 29 2019
Cons: It wasn’t cheap. The location was close to my home. We got very clean and new vehicle, but their computer tried to charge us one extra day because I was 5 min late
3,2 Mediocre
Jul 13 2019
Pros: I was accused of damage to the car that I didn't do upon drop off. I was not prepared to provide what was needed for payment (i.e. no debit cards on premium cars).
Cons: Friendly staff
Rated no. 4
Hertz
4,3 Okay (12 reviews)
1 location in Roswell
Hertz
Locations in Roswell
1570 Holcomb Bridge Road
+1 678 795 9139
  • 4.2
  • 4.5
  • 4.8
  • 3.3
  • 4.8
Recent reviews
2,0 Mediocre
May 31 2018
Never again with this place
Cons: When I arrived to pick up my car the staff member was extremely rude. She first said they had no record of my reservation and was acting like she expected me to just leave right then. I provided my confirmation number which she reluctantly looked up, and then miraculously she found my name on the list right in front of her. At that point she proceeded to tell me they had no cars available. Again, she was unwilling to check in the system to see if cars were available at other locations, provide an explanation about why they could not honor my reservation, or otherwise give me any kind of customer service. I’ve been renting cars for many years and I’ve never had an experience this terrible. I will never, ever do business at this location again. Being treated the way they treated me was nothing short of shocking.
6,4 Good
Jun 1 2017
It was okay
Pros: We got a free upgrade to an SUV. Drove great, was very clean and drop-off was easy and fast.
Cons: We walked into the office and no one spoke to us. We had no idea where to go or what to do. There was no one in the office. There happened to be a guy from a different division there, but he never spoke to us or let us know that he'd be just a min. It was also quite dirty in the office. There were about 4 customers including me and we waited for almost 30min before anyone even spoke to us.
2,0 Mediocre
Jul 1 2017
Never got the car
Pros: Nothing
Cons: I never got the car and got charged anyway. Rep said I wouldn't be charged but I was.
6,0 Good
Aug 1 2017
Hertz Rental
Pros: The online reservations were easy.
Cons: The staff was nice, but the location was severely understaffed. A manager was sitting in his office while the one attendant was swamped. Also, I found a bag of white powder in the console under a removeable tray once I got to my destination. I had to call the police to retrieve it.
2,0 Mediocre
Sep 25 2017
Out of cars
Cons: I got there and they were out of cars. They did not expect to get any in and they joked that this happens all the time.
2,0 Mediocre
Dec 19 2017
Will never use Hertz again
Pros: Nothing.
Cons: The reservation sent me to a location that was not open. The parking lot had a locked gate and there was a real estate sign in front. Infuriating.
2,0 Mediocre
Feb 20 2018
Pre-paid reservation was given away
Pros: Friendly Hertz employees.
Cons: I had a prepaid reservation for a minivan to be picked up at 5pm on Feb 16th. I arrived at 5pm and was told the mini-van, Nissan Quest or it's equivalent Dodge Caravan was just picked up by someone else. I believe the Hertz employee made an error b/c my reservation was prepaid. We were told to drive to another location to pick up a Nissan Pathfinder. We arrived at the second location and was told only available options were SUVs which were considered to be in a different class and cost about $70-$80 more. So I paid an extra $70 more for a smaller vehicle and had to ask one of the travelers to fly b/c Hertz made an error and gave away my pre-paid vehicle. This was not a good experience and I won't be using Hertz in the future.
2,0 Mediocre
May 15 2018
Awful
Pros: Went to pick up car and pickup place had no cars. We then had to call around to find a local one that had an suv. Finally found one and went to that location and they were no help. Told me I didn’t have the insurance which I had already purchased so I then purchased hertz insistence. I then found my documents showing I had already purchased insurance and wanted a refund. They said no, I had to call corporate. I called corporate and after 30 mins on hold they told me the store had to refund the insurance. I will never use kayak or hertz again. Completely wasted my time.
6,4 Good
May 29 2018
Ok Experience
Pros: being upgraded to a compact SUV (from a intermediate car)
Cons: The lack of assistance once I arrived at the car rental place to pick up and drop off my vehicle
7,6 Good
Nov 11 2018
Difficult locations
Pros: Friendly people
Cons: People in small locations always appear overwhelmed. Difficult to pick up and drop off.
34 travellers who hired a car in Roswell gave the car agency they used an average rating of 6,3

Car hire locations in Roswell

When to book a hire car in Roswell

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Top tips for hiring a car in Roswell

  • Book your car hire in Roswell at least 1 day before your trip in order to get a below-average price

FAQs about hiring a car in Roswell

What is the best car hire agency in Roswell?

Based on ratings and reviews from real users on KAYAK, the best car hire companies in Roswell are Enterprise (8,5, 12837 reviews), Avis (7,6, 2247 reviews), and Hertz (6,6, 22 reviews).

How can I find a car hire near me in Roswell?

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