Rome car hire

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Rome, NY, United States
Dec 10 — Dec 17
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Rome, NY, United States
Fri 10/12
Noon
Fri 17/12
Noon
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Rome car hire information

Pick-up locationRome
Hire locations2
Airport locations1

Rome car hire reviews and directory

Rated no. 1
Enterprise
Best rated
9.5 Excellent (4 reviews)
3 locations in Rome
Enterprise
Locations in Rome
  • 10
  • 10
  • 9.5
  • 10
  • 9.5
Recent reviews
10.0 ExcellentJun 3 2021
Yes, very nice young man. He took the time to explain my questions as this was the first time I had rented a vehicle. Nice personality.N/A
10.0 ExcellentMar 7 2017
clean good on gascar was a bit smaller than expected and not up to date with extras like most of the other cars
Rated no. 2
Hertz
7.4 Good (19 reviews)
1 location in Rome
Hertz
Locations in Rome
  • 7.2
  • 7.6
  • 7.2
  • 7.2
  • 7.1
Recent reviews
10.0 ExcellentOct 2 2021
The rental was fairly new but had 52k miles on it, a bit worry some for an older female to be driving alone through different states. I would have preferred a new model.
6.0 GoodJul 5 2021
The staff was very nice and since they were closed on Sunday, and that was our drop-off day, it was very easy.The vehicle smelled like cigarettes and it was dirty.
9.6 ExcellentSep 27 2020
YesNothing
9.2 ExcellentAug 11 2019
Yes. Staff was great at both pick up and drop off location.Car was bigger, but didn't look like it was cleaned well.
2.8 MediocreFeb 23 2019
The staff was not friendly and was very unhappy with the vehicle kept having to put air in tire and car pulled to leftEverything
10.0 ExcellentAug 17 2018
Prompt services and make things easy for the process.
2.0 MediocreDec 18 2017
No careThe website only stated that the cr fit card used to book the rental needed to be present upon pickup. I paid for the car and registered my uncle as the driver. They would. Or let him take the car unless I drive to hertz.....I was at work and unavailable to leave. So we lost $75 because of coarse the car had alr day been paid for at that point! Kayak or hertz charged my card with in 12 hours of the online booking!!! But still no car on the 15th!!!
3.6 MediocreNov 22 2017
Terrible ExperienceWas supposed to travel to NH to help my father after a surgery. Found out the day after renting (as I was in route) it was no longer necessary to come, my stepmother was going to be available to help after all. Called Hertz to notify them I would be returning the car early and was told no (0) refund would be returned cause I fully prepaid. I do not recall seeing this policy while renting, nor on the any website as I researched after being told this. Absolutely ludacris policy and I will never use Kayak, Expedia, nor Hurtz again. Also, via social media and word of mouth I will be letting others know how I was treated and of my displeasure.
10.0 ExcellentOct 17 2017
Clean vehicle, close to what I wanted.Cars shown on line are much different than what's available.
4.4 OkayApr 17 2017
Horrible billing and customer serviceWhen I asked to extend the rental period by three days, they did not tell me that this would void the kayak agreed to rate, and that they could now add a 15% tax and a $12/day late fee. They did not tell me that I had to turn it in by 0900 or get charged a whole extra day. On the phone They told me it was $36 extra total, which was wrong. But would not trust me when I complained when I got the bill. They said there was no way to prove what the Hertz rep quoted me on the phone.
Rated no. 3
Budget
7.2 Good (11 reviews)
2 locations in Rome
Budget
Locations in Rome
  • 7.4
  • 7.4
  • 7.2
  • 6.7
  • 7.4
Recent reviews
10.0 ExcellentApr 10 2018
Good experienceFriendly and helpful stafff
8.8 ExcellentSep 11 2017
Overall positiveHad to wait before I could pickup
8.8 ExcellentJun 15 2017
No markings of how to find the Budget office - had to ask someone in this extremely small terminal.
7.2 GoodFeb 2 2017
Fast, friendly service.
2.0 MediocreSep 13 2016
Terrible experienceI could not rent the car due to the polices not included in the fine print as I was renting the car. The price was way over how much the original cost stated on the web page. The credit check was also unbelievable being I used 3 different credit cards and none of them were accepted. They should also mention the fact that you will need a $200 hold before renting he car. That will help with you guys not getting any service; tricking people.
2.0 MediocreMar 26 2016
I was clearly taken advantage of.No commentThat I paid 150$ for a one day rental.
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Rated no. 4
Avis
2.6 Mediocre (3 reviews)
1 location in Rome
Avis
Locations in Rome
  • 2.6
  • 2.6
  • 2.6
  • 2.6
  • 2.6
Recent reviews
2.0 MediocreAug 24 2020
NothingThe staff was not friendly. She cancelled my reservation without notice and had nothing on record when I arrived. After speaking with her for about 10 minutes she all of sudden had a car for me. Said it would be double the rate I booked it at. I had no choice so did this. On the way I call the 800 number to mention this and they tell me she put the incorrect drop off location. I spend an hour on the phone with them to get the correct drop off location confirmed. The women in the store was also not wearing a mask (despite numerous signs indicated it was needed) and she was coughing... it looked like she rolled out of bed and ended up at the counter. She was rude and didn’t seem to have a care in the world. Also when I arrive in NY I find out the location closed at 3 and there is no drop box - this was NOT mentioned to me at pickup. I then have to park the car overnight in NYC (for $38) and return the next morning to turn in the keys and get my receipts. Staff in NYC when I arrived were helpful.
2.0 MediocreAug 16 2020
The lady at Avis she was not to help at all so I did not take the car She said they do credit score of any debit card and my score was not that great so I asked her if they take deposit like other car rentals she refused I went to Enterprise next to them and they gave me a car in few minutes and now I’m renting again with them Avis the place totally unprofessional No uniform And only that girl working and she looked like she just went out off bed . Never going back again or my family and friendsEverything
Priceless
3 locations in Rome
Priceless
Locations in Rome
Recent reviews
37 travellers who hired a car in Rome gave the car agency they used an average rating of 7,2

Car hire locations in or near Rome

Good to know

Most popular car type

Intermediate

When to book a car hire in Rome

Average daily price per month
Car hire prices as pick-up date approaches

Top tips for hiring a car in Rome

  • Book your car hire in Rome at least 2 weeks before your trip in order to get a below-average price
  • Intermediate car hires in Rome are around -104% cheaper than other car types, on average

FAQs about hiring a car in Rome