Roanoke car hire

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Roanoke, VA, United StatesOct 29 — Nov 5
Same drop-off
Roanoke, VA, United States
Thu 10/29
Thu 11/5

Roanoke car hire information

Pick-up locationRoanoke
Hire locations18
Airport locations9

Roanoke car hire reviews and directory

Rated no. 1
Enterprise
Best rated
8.8 Excellent (50 reviews)
6 locations in Roanoke
Enterprise
Locations in Roanoke
1603 Williamson Road+1 540 343 8000
Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
Saturday09:00 - 13:00
Sunday12:00 - 16:00
4385 Electric Rd+1 540 772 8262
Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
Saturday09:00 - 13:00
Sunday00:00 - 00:00
4701 Melrose Ave Nw+1 540 986 0565
Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
Saturday09:00 - 13:00
Sunday00:00 - 00:00
4721 Melrose Ave Nw+1 540 986 0565
Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
Saturday09:00 - 13:00
Sunday00:00 - 00:00
5202 Aviation Dr+1 540 563 8055
Monday07:00 - 23:30
Tuesday07:00 - 23:30
Wednesday07:00 - 23:30
Thursday07:00 - 23:30
Friday07:00 - 23:30
Saturday08:00 - 18:00
Sunday08:00 - 18:00
7603 Williamson Rd+1 540 366 9005
Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
Saturday09:00 - 13:00
Sunday00:00 - 00:00
  • 8.9
  • 9.2
  • 8.9
  • 8.8
  • 8.3
Recent reviews
10.0 ExcellentAug 12 2020
Cons: I really have no suggestions. My experience was so good there is nothing that Enterprise could have done to improve. Thank you!
10.0 ExcellentAug 10 2020
Pros: Pick up and drop off were quick. Staff was very friendly. Super easy transaction
10.0 ExcellentAug 4 2020
Pros: Everything was as you would expect when renting a car. EasyCons: Nothing
7.2 GoodJul 5 2019
Pros: ConvenientCons: They charged me for every scrap of insurance they could even though we had a whole conversation about how good my USAA insurance was, they told me I would regret not getting insurance. We were only driving 3 hrs in low traffic. Yet when I got to drop off I had been charged for full insurance
10.0 ExcellentJun 16 2019
Pros: Everything it was perfect for our family vacationCons: No
6.8 GoodJun 3 2019
Pros: Yes.Cons: There was no shuttle service available at the drop-off location. They asked me to take it to another location a few miles away.
8.8 ExcellentMar 10 2019
Cons: Very easy check in and out, car was clean no issues.
10.0 ExcellentFeb 7 2019
Cons: The rental was great, however a got a low tire pressure warning on one of the tires. The temperature was cold.
9.2 ExcellentDec 10 2018
Cons: We were unable to deliver the car on time due to a snow storm. We still had to pay for the additional day even though we could not move the car due to 15” of snow on the ground and secondary roads were not ploughed.
8.0 ExcellentNov 13 2018
Great Customer ServicePros: The customer service was fantastic. From pick up to drop off, it was top notch.Cons: That particular vehicle needed either redesign or new tires. Did not handle well in the rain at all. I could not tell if it was just the design of the vehicle or the actual tires and did not check in the rain.
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Rated no. 2
Hertz
7.9 Good (49 reviews)
1 location in Roanoke
Hertz
Locations in Roanoke
5202 Aviation Drive Nw+1 540 366 3421
Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
Saturday08:00 - 18:00
Sunday08:00 - 18:00
  • 8
  • 7.9
  • 7.8
  • 8
  • 7.6
Recent reviews
10.0 ExcellentMar 21 2020
Pros: Quick pickup and dropoff
10.0 ExcellentSep 30 2019
Pros: The price was good for the value.
10.0 ExcellentJul 21 2019
Pros: The servicies , and customer servicesCons: Very nice services
5.2 OkayJul 12 2019
Cons: It’s not the car was dirty but it smelled like smoke and that was gross. We notified the rental car company but they didn’t really do or make up for it. That was disappointing
10.0 ExcellentMar 17 2019
Pros: Very easy to pick up and drop off.
8.0 ExcellentJan 18 2019
Pros: goodCons: good
8.0 ExcellentDec 3 2018
Cons: people waiting and one person at counter
8.8 ExcellentSep 24 2018
Cons: Didn't know drop off procedure, so I was delayed dropping off car. They should gave informed me at pick up.
10.0 ExcellentJul 16 2018
Pros: Very friendly!
10.0 ExcellentJul 2 2018
Easy processPros: Fast pick up and drop off.Cons: Seatbelt in original vehicle didn't work. Had to return it. Wasted time.
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Rated no. 3
Alamo
8.6 Excellent (18 reviews)
1 location in Roanoke
Alamo
Locations in Roanoke
5202 Aviation Dr Nw+1 540 563 5050
Monday07:00 - 23:30
Tuesday07:00 - 23:30
Wednesday07:00 - 23:30
Thursday07:00 - 23:30
Friday07:00 - 23:30
Saturday08:00 - 18:00
Sunday08:00 - 18:00
  • 8.7
  • 8.8
  • 8.6
  • 8.5
  • 8.4
Recent reviews
9.6 ExcellentSep 20 2020
Pros: On BOTH ends, at EWR and ROA...Cons: I'm not sure how fair the dropoff fee was!
2.0 MediocreAug 11 2020
Cons: I got to the airport and they did not have any vehicles to give me. I ended up having to go to another company to rent a car.
10.0 ExcellentAug 4 2020
Pros: Very easy pickup/dropoff. Representative was very pleasant and thorough.
2.0 MediocreMay 20 2019
Cons: I reserved a premium SUV 1 week in advance. I called 2 days prior to pickup to make sure the car was there. The local merchant did not answer the phone, so I called the 1800 number to assure my vehicle was there. The vehicle I reserved was not there when I went to pick up and I was offered a minivan
10.0 ExcellentMay 2 2019
Cons: directions to where the car was parked in the lot on pick up
10.0 ExcellentJan 2 2018
Pros: It was a quick & easy process, both ways. Also the price was great!Cons: Nothing to dislike
10.0 ExcellentSep 5 2016
As advertised......Pros: Low cost for weekend rental.
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Rated no. 4
Budget
8.4 Excellent (20 reviews)
2 locations in Roanoke
Budget
Locations in Roanoke
1306 Municipal Road Nw+1 540 366 2438
Monday09:00 - 13:00
Tuesday09:00 - 13:00
Wednesday09:00 - 13:00
Thursday09:00 - 13:00
Friday09:00 - 13:00
Saturday08:30 - 12:00
Sunday08:30 - 12:00
5202 Aviation Drive Northwest+1 540 265 7328
Monday07:00 - 23:30
Tuesday07:00 - 23:30
Wednesday07:00 - 23:30
Thursday07:00 - 23:30
Friday07:00 - 23:30
Saturday08:00 - 18:00
Sunday08:00 - 18:00
  • 8.6
  • 8.2
  • 8.5
  • 8.5
  • 8.2
Recent reviews
10.0 ExcellentJul 9 2020
Pros: Helpful staff and awesome carCons: Allow debit cards for rentals!
8.8 ExcellentMay 27 2020
Pros: Staff very helpful
5.2 OkayMay 28 2019
Pros: Staff was niceCons: I requested a transit and got an express van. No CD player. No headrest to put kids DVD players for long drive. No plugs in back to plug in DVD players like transit has.
7.2 GoodApr 23 2019
Cons: Better marked spaces for Dollar drop off.
8.0 ExcellentApr 9 2019
Pros: Very friendly and very clean
2.0 MediocreSep 11 2018
Can’t even believe itPros: Absolutely nothingCons: Arrived and counter person informed that I was at the wrong airport location (because the consumer understands there are two budget airport locations in a town as small as roanoke, when I am told by customer service, yes pick up from the Roanoke airport there is only one conclusion to draw). He then laughed at me for being so stupid in front of other customers. I got a rental which I have pictures of that was not only absolutely filthy, but still had duct tape on the doors and trunk. The gas tank was half full despite the “full” indication on the paperwork. After informing him I was from Alaska I got to listen to how much he disproved of my senator and how the death penalty should be reintroduced nationwide. I was pulled over for a taillight the morning after pick up (day of travel) and I was informed the gentlemen filled the incorrect last name out, completely different from my own by every letter (not just a simple misspelling) and was told to go to the rental place immediately (I have both copies of paperwork) the best part? He wrote my correct drivers license number clearly showing this was malicious. I absolutely cannot even believe what happened. It’s so unbelievable it sounds like a fallacy. I assure you it is not. I am at a loss for words from my experience.
10.0 ExcellentApr 24 2018
Great dealPros: Ford Taurus was exceptionalCons: Took three attempts to get the bill correct but finally got it right
4.4 OkayFeb 23 2018
Pros: The employee was kind and let me check-in early, the process overall was quick and efficient. No hard sell on extra services. Check-out was similarly efficient, same employee, he was kind and took care of the check-out even though I forgot my paperwork.Cons: The car was unclean and had a strong cigarette odor(I'm a non smoker). I took photos for my own sake, and would have asked for a second car if I wasn't late for an appointment. The odor stuck to my clothes and I smelled like cigarettes every time I got out of the rental.
8.8 ExcellentFeb 23 2017
Toaster car makes more than toast!Pros: I admit to being a little prejudiced towards the Kia Soul because of their ads featuring hamsters driving toasters, but I was pleased with its performance. Plenty of room, good visibility, and pep. Was a little rough ride over bumps and kinda awkward getting out of the car, but overall was acceptable. I would still never own one, but I'd be fine renting that model again. Budget made the rental process seamless.Cons: Ride was a little rough. Hard to get out of.
10.0 ExcellentOct 16 2015
Pros: Great car
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Rated no. 5
Avis
8.1 Excellent (28 reviews)
2 locations in Roanoke
Avis
Locations in Roanoke
1306 Municipal Road NW+1 540 366 2437
Monday09:00 - 13:00
Tuesday09:00 - 13:00
Wednesday09:00 - 13:00
Thursday09:00 - 13:00
Friday09:00 - 13:00
Saturday08:30 - 12:00
Sunday08:30 - 12:00
5202 Aviation Drive Northwest+1 540 366 2436
Monday07:00 - 23:30
Tuesday07:00 - 23:30
Wednesday07:00 - 23:30
Thursday07:00 - 23:30
Friday07:00 - 23:30
Saturday08:00 - 18:00
Sunday08:00 - 18:00
  • 8
  • 8.1
  • 8
  • 8.6
  • 7.7
Recent reviews
8.8 ExcellentDec 17 2019
Pros: The staff in both Roanoke and Arlington were very good. THey were a lot better then the folks I dealt with in Montrose CO this morning, also through Avis
8.0 ExcellentJul 27 2019
Pros: Staff was friendly and helpful. Only issue was the address I was given to drop off the vehicle in Tucker, Ga, was not the location. My GPS took be to a totally different building. Needed to make a call to find where I was to go. Return desk acknowledged it has been an issue.Cons: Only car I have rented over the last couple of years that did not have active XSM radio or navigation.
9.6 ExcellentAug 31 2018
Great car, friendly servicePros: Agency staff friendly and helpful.
10.0 ExcellentMay 21 2018
Pros: Car was clean and full of gas. Staff was very friendly,Cons: Would love to have a rental car with navigation features, especially since most people renting are traveling in an unfamiliar place.
10.0 ExcellentMay 10 2018
So SmoothPros: Customer service was excellent.
6.0 GoodApr 8 2018
Pros: Easy pickupCons: Cat was a little tired and bare bones. Stained seats
4.0 OkayDec 30 2017
Avis the Place that you think as good as Enterprise, but NOPE!Pros: Ease of coming and going.Cons: Class of Car, Cleanliness of Car, comfort of the car, and NO other options on the lot for a normal rate! I will skip Avis next time because of their customer service!
10.0 ExcellentAug 23 2017
Best experiencePros: Newest car and was ready when I arrived. Friendly and helpful staff.
2.0 MediocreAug 20 2017
OverchargedPros: Comfortable carCons: I got charged double bc I didn't have my insurance card. I've never had to do that before. The agent was rude and condescending
4.8 OkayJul 5 2017
Once more, Avis rents smelly, dirty cars from Roanoke, VAPros: The price was good for a dropped vehicle.Cons: Once again, Avis doesn't really clean the cars much in Roanoke; it wasn't as large a car as I had rented (I rented a full size and received a Nissan Sentra) and the car was so beat up on the outside that I was concerned that I might be charged for it. Fortunately, the Avis at Dulles Airport has the same sort of attitude of mediocrity in service, so they don't seem to care that they are renting dirty, worn out cars.
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Rated no. 6
Dollar
7.7 Good (17 reviews)
1 location in Roanoke
Dollar
Locations in Roanoke
5202 Aviation Drive Northwest+1 866 434 2226
Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
Saturday08:00 - 18:00
Sunday08:00 - 18:00
  • 7.7
  • 8.1
  • 7.5
  • 7.7
  • 7.6
Recent reviews
8.0 ExcellentJul 22 2020
Pros: Clean and well equipped car. The agent was nice and professionalCons: Agent not masked. Not informed when reserving that there would be an additional $200 deposit placed on my credit card. When at the counter I was told that it would be released upon return of car. I don’t know if it has been returned yet, but I was on a trip for an interview during the pandemic and placing an additional $200 would have made my rental decision clear Togo with a different company.
5.2 OkayApr 2 2018
Cons: I tried extending my rental and was charged an exorbitant amount of money to do so.
6.8 GoodOct 23 2017
Great price for a 3 day weekend rental but couldn't get over how dirtyPros: Great price for a full size car and super quick easy pickup at the airport.Cons: Even though the price was great for a Hyundai Sonata we just couldn't get over how dirty, old, well used the car was. The car had close to 40,000 miles and looked it. Large deep scratch down the drivers side but the worst part was the filthy upholestry and windows. We had to stop 2 different times to clean all of the interior windows because you just couldn't see through the haze. The towels were black, literally black after wiping them down. The seats could not be cleaned. This was not a quick wipe up of a spill, this was deep down stained over the years dirty. While the price was great and it was indeed a nice large size car the dirty and super well used automobile makes me score a lot lower than usual.
9.2 ExcellentMay 21 2017
Pros: Great value and smooth pick up and drop off.Cons: The car could have been a little cleaner inside.
8.0 ExcellentApr 25 2017
Pros: The steering wheel on my Jetta made it impossible for me to see how fast I was traveling.Cons: I needed to return my rental early and received no discount. Way too many fees. I'LL drive next time.
7.2 GoodJan 31 2017
Smokey carPros: The counter was easy to locate. The people were very friendly and easy to deal with.Cons: The car smelled like smoke. Really strong. I didn't think it was bad at first, but it got pretty annoying.
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Rated no. 7
National
6.1 Good (4 reviews)
2 locations in Roanoke
National
Locations in Roanoke
1411 Coulter Dr Nw+1 540 366 6210
Monday00:00 - 00:00
Tuesday00:00 - 00:00
Wednesday00:00 - 00:00
Thursday00:00 - 00:00
Friday00:00 - 00:00
Saturday00:00 - 00:00
Sunday00:00 - 00:00
5202 Aviation Dr Nw+1 540 563 5050
Monday07:00 - 23:30
Tuesday07:00 - 23:30
Wednesday07:00 - 23:30
Thursday07:00 - 23:30
Friday07:00 - 23:30
Saturday08:00 - 18:00
Sunday08:00 - 18:00
  • 6.5
  • 6
  • 6.5
  • 6
  • 5.5
Recent reviews
3.6 MediocreAug 9 2020
Pros: Staff we friendly enough at the National center and easy to reach by phone.Cons: The hours of pick-up did not match what I needed and the KayakRental car site did NOT give me that information. Luckily, I called ahead and would have had to pay an extra day just to get a pick-up BEFORE 8 a.m. I know that the flight schedule in Roanoke, VA is not large, but not to be able to pick up a car before 8 when that is the only outlet for National is a bit unlucky.
9.2 ExcellentNov 25 2018
Car leaked waterPros: Nice comfortable clean car.Cons: Leaking water at top left window area.
2.0 MediocreMay 20 2017
they were closed at the appointed timeCons: The National desk at the airport wa closed when we arrived at the scheduled pick up time. We set up the rental to be picked up at 9pm, which should have given us the hour from 9-10 to pick up that vehicle. We arrived less than 5 minutes after 9 and the desk was unattended. No one tried to contact us to ask us to arrive earlier or explain that they couldn't honor the reservation. Completely unacceptable.
Sunnycars
2 locations in Roanoke
Sunnycars
Locations in Roanoke
1411 Coulter Drive Nw
5202 Aviation Rd
Recent reviews
Easirent
1 location in Roanoke
Easirent
Locations in Roanoke
Roanoke Regional Airport-Woodrum Field
MondayInvalid date - 23:59
TuesdayInvalid date - 23:59
WednesdayInvalid date - 23:59
ThursdayInvalid date - 23:59
FridayInvalid date - 23:59
SaturdayInvalid date - 23:59
Recent reviews
186 travellers who hired a car in Roanoke gave the car agency they used an average rating of 8,2

Car hire locations in or near Roanoke

When to book a car hire in Roanoke

Top tips for hiring a car in Roanoke

  • Book your car hire in Roanoke at least 1 day before your trip in order to get a below-average price

FAQs about hiring a car in Roanoke

  • Based on ratings and reviews from real users on KAYAK, the best car hire companies in Roanoke are Enterprise (8,7, 82 reviews), and Hertz (7,8, 54 reviews).

  • Take a look at our extensive car hire location map to find the best car hire deals near you.