Pros:Counter staff personable and good to work with.
Cons:Process to sign papers was slow which created a line.
Pros:Friendly staff at Modesto Airport. Quick and easy transaction
Cons:Too many miles in car Not many full size car options
Cons:I can’t think of anything.
8,4 Very Good
Cons:The driver's seat was way to low,I had to use 3 pillows. The head rest pushed my head forward, way to uncomfortable for my liking, but the overall ride was very smooth & easy to drive.
Pros:Check out was easy, brand new vehicle.
Cons:There’s no afterhours drop off. Expensive rate for type of car.
Pros:The friendly agent
Cons:The pricesof the rental n
Pros:Renting the car went smoothly
Cons:Unfortunately I got a call from my credit card company with a suspicious charge from enterprise rent a car in New York! I rented the car in California and was never in New York. I'm very upset and disturbed that Enterprise tried to use my credit card unlawfully and commit fraud. I will never use this car company again and I will let everyone I know not to use enterprise.
Pros:Reservation process was very easy. Enterprise even upgraded the car. The price quoted online was what I paid. Pick up and drop off went smoothly and quickly.
Pros:Whole experience just fine.
Cons:The only problem was I got a car I didn’t like. I do not like . I wanted a Chevy Cruz or similar type American car. I do not like Japanese, or any of that type car. They are not comfortable for myself or my husband. Otherwise Everything else was great.
Cons:Blamed me for a pre existing scratch on the car
Pros:Igual no me gustó nada
Cons:Un muy mal servicio
Cons:A bit pricey, however I didn't mind paying it because the Rental Agent was very professional & very nice. Thank you Miss Angela !!!
Pros:One way trip to SFO. Choice of cars, clean inside. Easy trip
Cons:Nothing's wrong p
Cons:was not able to rent the car from budget because they don't take debt card they need to get in the 21st century but thank god there was a hertz car rental next door or i would have been screwed
Pros:When I picked up the vehicle, the lady that helped me was polite, I got a 2019 Toyota Camry, very nice car, superb and comfortable ride but the vehicle was dirty, all the windows were stained with water spots and the inside smelled like cigarette smoke. When I left the rental place I started driving on the freeway towards San Diego and had been driving for less than an hour when the maintenance light came on advising me to take it to be serviced. When I returned the car with a full tank and clean, the girl said there were cigarette ashes in ash tray and accused me of smoking inside the car. I don't smoke neither does my wife and I told her that is the way they gave me the car. She finished with the paper work and gave me the papers and told me here you go and turned around. No thank you or anything else. Not very professional. Thank you
Cons:The vehicle was very nice, It could have been a little cleaner, the girl behind the counter had a little bad attitude, she tried to blame me for smoking in the car. I know a couple other friends that rent cars regularly and they also complain about the service.
Pros:NOTHING!!! It was like a broken record, "We can't rent any more cars today." No one said they were sorry or made any attempt to help anyone find an alternative means of transportation.
Cons:Someone could have helped me get a car. There had been an accident that knocked out the power. The ONLY WORDS anyone would say was, "We can't rent any more cars today." I asked how I was supposed to get to SFO for my flight, the reply was the same. I had less than 2hrs to make other arrangements.
Cons:Dirty cars. Dented cars. Broken seatbelts . Loud obnoxious employees more concerned with their lunches than helping customers. They screwed up the return time and place which is screwing up the bill. Never again.
Cons:I did not even pick up the car. I went to get it and the girls at the counter were so rude and told us there were no cars available. We had booked the night before and were under the impression we could pick the car up anytime after 9am. One of our children woke up sick and needed to be taken care of, so we didn’t show up to pick the car up until 10am. The two girls at the counter were so incredibly rude and would not even speak to us directly or help us. They then proceeded to talk about inappropriate things like smoking weed, after telling us we could take a seat and wait for a car with no indication of when one might come in. We switched to Avis/Budget, which turned out to be a nightmare as well but at least they were willing to get us in a car to get home.
8,0 Very Good
Pros:Very friendly people
Pros:Excellent customer service!