Pros:easy checkin and out, nice to have ability to leave car at rental location
Cons:location seems unable to provide clean windows inside. for the 2nd time i've had to clean the insides to be able to see well
Pros:excellent gas mileage, good check in and check out
Cons:car could have been cleaner inside, didn't have cd player which was my fault for not checking
Pros:impressed with murano which was a free upgrade
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Cons:Only one person on pickup and drop off delayed a few minutes. 47500 miles on car and driver's side mirror would not adjust by controls, needed to do by hand. Car drove well and was comfortable.
8,0 Very Good
Pros:Staff was friendly and helpful.
Pros:Great value for one-way rental. Vehicle was in like-new condition and exceeded my expectations. Drop-off was super easy.
Cons:Toledo branch manager Jon Orr was condescending, arrogant, and power-hungry. He refused to allow me to me take possession of the vehicle because my AAA number had not been attached to the reservation I booked via Hotline 10 days earlier. I called Hertz corporate and they were able to fix the issue easily and directed Mr. Orr to allow me to pick up the vehicle as planned, which he did, with no apologies to me and while announcing that he would report the corporate employee who had helped me for non-compliance. I would expect a more professional attitude from a branch manager.
Pros:The car was nice to drive. Comfortable.
Cons:My budget car was not available. Was told I would have to wait up to three hours for one to be returned. Told I could go to an upgrade for 40 more dollars. Told to return car full but given a car with 3/4 tank. The person at the counter was very rude. Very bad experience!
Pros:Friendly staf. Car was ready for pickup.
Cons:Wish I had more cars to select form.