6.4 GoodApr 9 2018
Car Rental ExperiencePros: I liked the price. The car met our needs. I was glad we were able to drop the car off at Avis Rental Myrtle Beach International Airport., though this was only for the fact that our flight left at 11:00 a.m. and the Sears/Avis did not open till 10:00 a.m., which would not have given us enough time to make our flight. I did like the fact that it was a very fuel efficient car.Cons: I did not like that I was not informed that the car was not available for pickup at the Myrtle Beach International Airport, SC, and that we had to take a cab to the Sears Auto Store/Avis Rental to pick up our rental vehicle. I didn't like the fact that a shuttle service was not provided for picking up our car from Sears in Myrtle Beach, SC, and we had to pay $12.50 cab fare plus a tip for the short ride there. I did not like the fact that even though the car was a No Smoking vehicle, the car smelled like someone had smoked in it.
4.8 OkayJan 10 2018
TPros: Value and easy pick up and drop offCons: At pick windows dirty out side mirrors dirty no window washer fluid needed it very badly with truck spray with snow and sleet. Had to buy some and put it in so I could see the road.
10.0 ExcellentOct 14 2017
Very nice check inPros: Easy check in and checkout friendly people!
8.0 ExcellentOct 7 2017
Good rentalPros: The cars are very clean and newer. We did have an issue with our first car, we were able to get back to the rental area and swap out with no issues. Take the short cab ride to Avis in the Coast Grand Mall, no wait, very polite and we were able to drop off at the airport. Will use Avis again!Cons: Unfortunately we had an issue with our first car and had to take time out of our vacation to return to rental area, advisor made process simple which helped a lot.
10.0 ExcellentAug 29 2017
Great servicePros: The rental agent was concerned that the vehicle we had booked might not be comfortable enough and found a coupon to upgrade us to the next level of vehicle (Ford Taurus). We had a late flight departing and the car was due 6 hours before and he found a way for us to have the car beyond our return time.
7.6 GoodAug 28 2017
Pros: Worth going to this AVIS away from the airport taxes!Cons: I had booked a compact car that would be equivalent to a Ford Focus....then offered a Kia Rio, which is a sub-compact....so to get a car that can fit my golf clubs I had to pay $5 more per day....that was unexpected. Not sure why rental cars are always so much more expensive in the US than in other countries (where vehicles cost more to purchase)?
4.0 OkayAug 19 2017
Cons: I made a reservation and I was delayed by lack of vehicles for over an hour
2.0 MediocreAug 12 2017
Horrible!Cons: Long lines, rude staff and no cars on lot. Lots of angry customers and the staff were rude not apologetic. First and LAST time with Avis
2.0 MediocreAug 9 2017
Reservation for car ended up being at the local mallCons: The car reservation I made for my arriving flight was booked at the local mall rather than the airport. Had to cancel because they couldn't accommodate the change and then scramble to find another provider.
3.6 MediocreAug 4 2017
Pros: The drop off at the sears Sign was too small to see that it was in auto center Again the site didn't specify it want the airportCons: This could really mess people op For me it cost money but for someone else they will lose their flight