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2 locations in Newport
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Reviews
4,0 Mediocre
Jan 2021
Cons:
I paid for a mid sized suv to go on vacation with my 3 friends. I was given a Nissan Kicks which is a sub compact vehicle. It was so small we barely fit our luggage in. Very disappointed. The lady at Hertz didn’t care and said she had nothing else. Will Never use Hertz again. Poor customer service.8,0 Very Good
Jan 2018
Pros:
After hours drop off10,0 Wonderful
Jan 2018
Pros:
We have been going to this hertz for the last couple of years. The manager is always so easy to talk to and always seems to want to give us the best deal. I love coming here :).10,0 Wonderful
Aug 2017
Pros:
Pick up and drop off were easy. We were moving across several states and couldn't afford the $800 drop off fee for a moving van going one way so we decided to rent a van and take what we could. Not only was the price $1100.00 cheaper, they also had cargo vans so we were able to get almost everything in the one trip. We were able to use our debit card for the transaction and the final bill was the price I was quoted (they did have an extra $200 deposit that was deducted once the van was returned). Overall it was a great experience and I would definitely recommend using this service.9,2 Wonderful
May 2017
Pros:
the vehicle was great! new model, comfortable, peppy, road and drove like a dream! The Hertz attendant gave me road info that helped me greatly!Cons:
The Nissan was missing an antenna! not good when driving 7-10 hrs straight. Luckily it has satellite radio The return process at ABE airport was not good. There was no attendant at the return site and I had to go in the terminal for final return of keys and paperwork. I think ABE site will improve because they said the return area was under new construction10,0 Wonderful
May 2017
Pros:
The car was impeccable fresh and clean, comfortable. good mileage, ready at the time appointed, AND had serious radio... We have just booked another Kayak reservation for this weekend.5 locations in Newport
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Reviews
2,0 Poor
Jul 2020
Pros:
They called and cancel my car rental. They did not try to help me get another car,Cons:
There was an other car in a different office but we did have a car to go to the other office10,0 Wonderful
Aug 2022
One location in Newport
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6,8 Okay
Jul 2017
Pros:
The people at AvisCons:
The car was loud and not very comfortable2,0 Poor
May 2022
10,0 Wonderful
Mar 2022
One location in Newport
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Reviews
2,0 Poor
Dec 2018
Pros:
NothingCons:
The agent told me that my debit card doesn’t have (something) I don’t know what he wanted! He then asked for my social security and I never give that out. So he asked for a diff method of payment and I didn’t have that! So he was not able to give me the car!9,6 Wonderful
Oct 2016
Pros:
Good gas mileage and good pep for a 4 cylinder engine.One location in Newport