Mini |
Economy |
Compact |
Intermediate |
Standard |
Full-size |
Luxury |
People carrier |
Passenger van |
SUV |
Commercial |
Pick-up truck |
4,1
Okay
34 reviewsCleanliness
5.6
Comfort
5.6
Pick-up/Drop-off
3.3
Value for money
3.9
3 locations in Nantucket
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Reviews
10,0 Excellent
Oct 2020
Pros:
Vehicle and service provided by staff.4,4 Okay
Oct 2020
Cons:
I searched for a car rental pickup in Hyannis, MA. The search setting apparently also included rentals in Nantucket. So when I arrived to pick up the car, the car was not available in Hyannis. When I inquired, I learned my car rental pickup had been booked for Nantucket, a location I could not even get to without taking a ferry. Furthermore, my drop-off location was in NJ. So the notion that I was allowed to pickup a car on an island to be dropped off in NJ is absurd. This type of booking should not be allowed to even take place. Who would ever rent a car in Nantucket, pay to put a rental car on a ferry, then drop it off on the mainland. You need to put in booking restrictions against this type of reservation, so this does not occur in the future.2,0 Mediocre
Sep 2020
Cons:
When I got there, the man said they had no cars and he couldn’t honor my reservation.4,4 Okay
Sep 2020
Pros:
NothingCons:
The staff at the pickup were extremely unprofessional, the main Hertz customer service was the worst I have ever experienced, and the dropoff location had been closed several months ago.8,8 Excellent
Jul 2018
Pros:
New, very comfortable car. Pleasant staff; easy pickup and drop-off.Cons:
I expected it to be expensive, and it was ($112/day for a midsize), but probably less than other rentals on the island.9,6 Excellent
Feb 2018
Pros:
Hertz was great, very friendly and helpful.Cons:
carrentals.com who co-booked the rental with Kayak, did not provide Hertz with my contact information. This caused confusion when they tried to call me to tell me the location I had booked the car was closed and to head to a different location. I could not be reached so I showed up at the closed location and had to then catch a cab across town to the open location.Avis
10,0
Excellent
4 reviewsCleanliness
10.0
Comfort
10.0
Pick-up/Drop-off
10.0
Value for money
10.0
2 locations in Nantucket
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Reviews
9,2 Excellent
Sep 2019
Pros:
Staff was friendly10,0 Excellent
Sep 2021
9,2 Excellent
Sep 2019
Pros:
Staff was friendlyBudget
8,4
Excellent
26 reviewsCleanliness
8.0
Comfort
8.0
Pick-up/Drop-off
10.0
Value for money
8.0
3 locations in Nantucket
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Reviews
6,8 Good
Sep 2020
Pros:
Nice staffCons:
Car was beat up. Stained seats, dented on outside. Left door latch not working properly. Steering pulls to right.8,8 Excellent
Aug 2019
Pros:
They offered a fun car like the Jeep Sahara.Cons:
Totally satisfied8,0 Excellent
Aug 2019
Pros:
everything okCons:
price seemed high for the vehicle10,0 Excellent
Jul 2019
Pros:
Super friendly staff5,6 Okay
Sep 2018
Cons:
Car was filthy.10,0 Excellent
Dec 2017
Pros:
I love how easy this agency is to work with. Very accommodating when I come to the island to work for the dayEnterprise
No score is available
Cleanliness
-
Comfort
-
Pick-up/Drop-off
-
Value for money
-
One location in Nantucket
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Reviews
9,6 Excellent
Sep 2016
Pros:
Everyone I interacted with was professional and friendly.Cons:
I found someone's personal items in the care, and so returned to the agency during busy traffic. A coffee spill near cup holder had not been cleaned.4,0 Okay
Aug 2016
Pros:
They gave me a ride to HertzCons:
I had made my reservation using a debit card, but when I arrived to pick up my car, they said that there policy didn't allow me to rent a car with that card. Luckily, other places were still open so I could go get a car from Hertz - which was a great experience.9,6 Excellent
Sep 2016
Pros:
Everyone I interacted with was professional and friendly.Cons:
I found someone's personal items in the care, and so returned to the agency during busy traffic. A coffee spill near cup holder had not been cleaned.4,0 Okay
Aug 2016
Pros:
They gave me a ride to HertzCons:
I had made my reservation using a debit card, but when I arrived to pick up my car, they said that there policy didn't allow me to rent a car with that card. Luckily, other places were still open so I could go get a car from Hertz - which was a great experience.Thrifty
No score is available
Cleanliness
-
Comfort
-
Pick-up/Drop-off
-
Value for money
-
One location in Nantucket
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Reviews
2,0 Mediocre
Aug 2018
Cons:
Hello! I reserved a car for rent in thrifty, I was charged for the 18$ for insurance. But I didn't get a car because I don't have credit card. Can I get my 18$ back please. Policy No.: EUSP2112562693 Novikov Aleksandr.10,0 Excellent
Dec 2017
Pros:
We had a wonderful experience with Brian and the Thrifty team. They were fast and friendly on a very busy weekend - and our car was exactly what we wanted. I’ve rented in Hyannis two pther times and this was by FAR the best experience. Thank you!Cons:
Nothing!2,0 Mediocre
Oct 2017
Cons:
My car was a private company10,0 Excellent
Sep 2017
Pros:
very fast , easy, and a wonderful friendly agent2,0 Mediocre
Aug 2018
Cons:
Hello! I reserved a car for rent in thrifty, I was charged for the 18$ for insurance. But I didn't get a car because I don't have credit card. Can I get my 18$ back please. Policy No.: EUSP2112562693 Novikov Aleksandr.10,0 Excellent
Dec 2017
Pros:
We had a wonderful experience with Brian and the Thrifty team. They were fast and friendly on a very busy weekend - and our car was exactly what we wanted. I’ve rented in Hyannis two pther times and this was by FAR the best experience. Thank you!Cons:
Nothing!2,0 Mediocre
Oct 2017
Cons:
My car was a private company10,0 Excellent
Sep 2017
Pros:
very fast , easy, and a wonderful friendly agentMost popular car type | Intermediate |
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