Cons: Had a reservation and even called in to confirm rate and insurance coverage prices ahead of time but was given much higher rates at arrival. Asked for printed rates but it wasn't provided, feel like they just charge you as much as they can collect from you. Had no choice but to take a car at that point, then the car given was a older Nissan which was scratched all around, and front bumper was also damaged. Never again will I rent with them!
Nov 13 2016
Not the same price
Pros: Good size and easy to get around with.
Cons: The A/C didn't work, only one key and it only worked on the drivers side door. Would lose power on uphill.
Jan 11 2017
a disaster experience
Cons: 1. Wait for two hours in order to get a car
a) did not find the reservation
b) with paper work provided he found the reservation but didn't have car reserved
c. told us to wait and two hours later said that a junk, substandar car was only available, take it or live it
2. Car provided was the junk counter person (Jose Guadalupe Farfan) wanted
3. Car was not clean, out of gas, not stop or lights working
Windshield cracked and dirty seats.
4. Charged high insurance payment without explanation
Jan 14 2017
What a nightmare. In a city I don't know, no car a
Pros: I made a reservation, had a price for the days I needed a car. We get off the plane, go to the budget boot to find out my reservation is no good, instead the guy with a bad attitude tells me, I have to pay three times more the price at the reservation, what a great experience....
Cons: I called budget, all they tell me is, ( I'm sorry there is nothing we can do, call this #, or this department, maybe they can help you). Meanwhile I'm with my wife and children stranded in a place I don't know.
Feb 13 2017
Worst experience ever
Cons: I was given the wrong information. I was unable to rent the car. The location I went to wanted a $5,000 deposit. I will make this short because I'm already getting upset just thinking of what I went through.
Mar 29 2017
Cons: The car broke down the next day. Had to fix it myself. Got pulled over & the circulation plates where expired. The service at the agency wasn't very good. Waited almost two hours to get the car.
Apr 27 2017
Pros: The price quoted was what we paid
Cons: Car looked bigger in ad
Aug 30 2016
Pros: Not much
Cons: They did not have the car we needed. Terrible!
Oct 4 2018
Cons: car was late.
car had check-engine alert on.
one headlight did not work.
Seat recliner did not work.