Pick-up location | Luton |
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Car types | Compact, Compact SUV, Economy, Full-size SUV, Intermediate SUV, Luxury, Mini, People carrier, Premium, Standard |
Hire locations | 46 |
Airport locations | 25 |
Popular agencies | GREEN MOTION , DRIVALIA , keddy by Europcar, Sixt, Europcar |
Economy | R563/day |
Compact | R619/day |
Standard | R1 120/day |
People carrier | R1 721/day |
Full-size SUV | R1 796/day |
Mini | R464/day |
Premium | R2 162/day |
Luxury | R1 769/day |
Compact SUV | R850/day |
Intermediate SUV | R904/day |
One location in Luton
2 locations in Luton
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Reviews
5,2 Fair
Feb 2019
Cons:
completely misleading was sold insurance online for the car. rental compamy would not recognize the policy that I was sold and would not release the car! never using kayak again10,0 Wonderful
Dec 2016
Pros:
Promptness at the desk and professionalismCons:
Can't name one this time8,4 Very Good
Jul 2016
Pros:
Excellent friendly staff, offered an upgrade (but at a cost), efficient checking in and out. Car all fine.Cons:
I was originally told at booking that we had the option of a pick -up and drop off from Luton Airport to City Centre but turned out we didn't.10,0 Wonderful
Oct 2022
3 locations in Luton
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6,0 Okay
Oct 2018
Pros:
the staff at the Luton Airport office were friendly and helpful.Cons:
The car which I was supposed to rent was not available and I was provided with options which I was told were upgrades. However, the car that was provided me was definitely a downgrade from the car I was supposed to rent. It was the cheapest, most underpowered Skoda I have ever had the displeasure of driving, compared to the Peugeot 308 I was supposed to rent. It was fine for a day, but will not be renting from SixT again this bait and switch.2,0 Poor
Jun 2018
Pros:
They offered a great dealCons:
They failed to deliver the deal - closed at my scheduled pick up time - no apology - and now they dispute my claim for a refund as they say they cannot refund after the scheduled pick up time - probably the worst ever rental car experience you can ever have10,0 Wonderful
Mar 2018
Pros:
Hassle free8,4 Very Good
Jun 2017
Pros:
The ease from we arrived in Luton to collection of car and quick return everything was very smooth.Staff were friendly and helpful.Cons:
Car had a stale smoke smell which did not leave it all weekend. car was a Vauxhall Mokka classed as an SUV but was quite small for 5 of us and not very comfortable.6,4 Okay
May 2017
Pros:
Staff were helpful, and friendly- generally weren't too pushy on the sales.Cons:
Other than pricing nothing negative - I paid a lot more for the vehicle type I got plus adder extra - was not worth it.10,0 Wonderful
May 2023
3 locations in Luton
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Reviews
3,6 Poor
Jun 2018
Cons:
Very poorly marked, very confusing drop off with no paperwork offered.3,6 Poor
Sep 2017
Cons:
Small scratch on the fender, no longer than an inch, Hertz charged us $150. Shameful for something that would come out with a bit of wax.10,0 Wonderful
May 2017
Pros:
Dave in Luton was very efficient and help us get a great taxi into the city. The great service will bring me back to Hertz in the future and I'll certainly recommend Hertz to others!Cons:
Nothing!2 locations in Luton
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2,0 Poor
Oct 2022
2,0 Poor
Mar 2022
8,0 Very Good
Mar 2022
3 locations in Luton
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Reviews
2,8 Poor
Jun 2019
Pros:
Easy drop offCons:
Double charged for alternate location drop off. Over charged for car seat. Didn’t have my car type, “upgrades” to a car from an SUV that I couldn’t fit my family in. Downgraded to a mini van to fit family but didn’t change price.4,8 Mediocre
May 2019
Pros:
The vehicle was fineCons:
Too many hidden charges. Classic “bait and switch”. Locations were inconvenient.2,8 Poor
Apr 2019
Pros:
Nothing. Even though staff were reasonably polite. I was charged an additional 98 pounds because I rented through a US website. In addition, they did not accept the third party insurance I had bought so I had to "block" 1,500 pounds on my credit card - which will take up to 28 days to releaseCons:
Upfront information that I would have these additional expenses. Car was not ready on time and it was not clean (smelt of cigarettes)2,4 Poor
Jun 2018
Pros:
Nothing to like about this companyCons:
Took 2 hours to get the car, there were only three others in front of us6,0 Okay
Aug 2022
2,0 Poor
Aug 2022
2 locations in Luton
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Reviews
2,0 Poor
May 2021
Pros:
The car onlyCons:
I was charged additional £140 on the airport saying that I need to have extra insurance or pay full ammount of 25k which is the car cost. If I new that when booking on kayaks website I wouldn’t even bother with that company. Won’t use them again!!!!2,0 Poor
Feb 2020
Pros:
No helpfulness at all. Didn’t take American Express which was the only credit card I had. Staff could care less and I did not know when I rented it. Couldn’t even rent the car and still paid for the rental.Cons:
Staff could have at least worked with me and acted like they cared. Staff couldn’t have cared less as it was “my problem” to figure out how to put a deposit on a rental like that.5,6 Fair
Mar 2017
Pros:
The car was new and the original cost was low.Cons:
While the heathrow branch is a different experience, renting in Luton is quite a headache, to say the least. For first time visitors, it is extremely difficult to find. Then, there are far too few people working, doing b oth the rental agreements and payment, and giving out/recieving cars. The worst though is the apparent directive they have been told to create extra income almost by any means necessary. This means they overcharge for everything they can (my plane was delayed, had to pay extra for arriving late. Others couldnt find the place, also had a late fee. Charged more for taking a debit card, etc.). Possibly the worst is the "damage" control on the car, where they quickly lead first time renters to look past small scratches in the car when taking them out and then amazingly find them upon return and demand exorbitant fees (150 GBP for scratches on a hubcap?). You can prepare yourself and take pictures of the car while still in the lot before you take it, but be prepared to joust with the fees they try to tack on both at the beginning and upon return.2 locations in Luton
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10,0 Wonderful
May 2018
Pros:
Everything10,0 Wonderful
Dec 2016
Pros:
Upgraded to a bigger car (no small ones available) which turned out to be a dream to drive. Gave me their local telephone number so I wouldn't have to pay premium rate as I knew I would probably have to extend hire. I did extend but there was no hassle abot that - just paid an extra day's hire at the rate I'd originally booked. No delay at check in or check out. Was I just lucky with my timing?5 locations in Luton
3 locations in Luton
2 locations in Luton
2 locations in Luton
2 locations in Luton
Locations in Luton
Car Hire Centre, Building 250 Luton Airport President Way
8713843413
Unit 1 Barratt Industrial Park, Airport Way
+44 371 384 5919
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No reviews available
One location in Luton
Locations in Luton
Meet and Greet Service
+248 2 525 173
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No reviews available
One location in Luton
Locations in Luton
London Luton Airport
+44 344 544 6021
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No reviews available
One location in Luton
Locations in Luton
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No reviews available
One location in Luton
Locations in Luton
Car Hire Centre, Building 250 Luton Airport President Way
+44 1582 344812
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No reviews available
One location in Luton
Locations in Luton
London Luton Airport (LTN), Airport Way
+44 203 898 0140
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No reviews available
One location in Luton
Locations in Luton
Green Motion Located inside, Hampton By Hilton
+44 1582 246750
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No reviews available
One location in Luton
Locations in Luton
President Way
+44 1582 390969
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No reviews available
One location in Luton
Locations in Luton
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No reviews available
One location in Luton
Locations in Luton
Car Hire Centre, Building 250 Luton Airport President Way
+44 158 268 9648
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No reviews available
One location in Luton
Locations in Luton
Car Hire Centre, Building 250
+86 10 6064 1387
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No reviews available
One location in Luton
Locations in Luton
24 Crescent Road
+44 1582 343380
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No reviews available
One location in Luton
Locations in Luton
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Most popular car type | Mini |
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