Cheap car hire in Lancaster
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Lancaster car rental reviews and directory
Enterprise Rent-A-Car
8,1
Very Good
12 reviewsBest rated
Cleanliness
8.2
Comfort
8.2
Pick-up/Drop-off
8.2
Value for money
8.0
4 locations in Lancaster
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Reviews
7,2 Good
Aug 2020
Pros:
Staff was friendly and drop off was easyCons:
the car had safety issues. we chose a Jeep wrangler. While traveling on the interstate at high speeds the car began to shake vigorously, my husband almost lost control of the car the first time it happened. It happened several times while we had it, sometimes at high speeds and other times just driving through the city. The AC would also start blowing heat out of no where which wasn't comfortable when it is 90+ degrees outside.2,0 Poor
Oct 2018
Pros:
NothingCons:
The brakes squealed and didn’t want to work the Winchell wipers didn’t work and it has to have a computer problem because on the screen of the car Radio kept popping up all kind of stuff wouldn’t go well and I think it has a computer problem because I even had a hard time accelerating every now and then and you think it was just a piece of junk my honest opinion I will not rent from them again10,0 Wonderful
Jun 2018
Pros:
Patrick and his professional team were brilliant with helpful details and provided some of the best rental service I’ve experienced in America. Thank you so much. The vehicle provided was excellent for our needs.Cons:
Nope it was all good.10,0 Wonderful
Feb 2018
Pros:
Everything was ready to go. I had a tire issue, which is nobody's fault, and the out of town crew was just as friendly and helpful as my local office!Cons:
.4,4 Mediocre
Feb 2017
Pros:
The Suburban was niceCons:
The customer service, the fact that the "deal" I received was extremely misleading and I ended up having to pay extra for the car I had been lead I had actually reserved. The handling of my money was reckless, the assistant manager was supremely uninformed, and my attempts at reporting my dissatisfaction were wholly unproductive. I will never use Enterprise again.10,0 Wonderful
Oct 2016
Pros:
Customer serviceCons:
I should have been given more information when i registeredAvis
6,4
Okay
4 reviewsCleanliness
5.4
Comfort
6.9
Pick-up/Drop-off
6.4
Value for money
6.4
One location in Lancaster
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Reviews
10,0 Wonderful
Nov 2022
10,0 Wonderful
Dec 2021
1,9 Poor
Sep 2021
4,0 Mediocre
Jun 2021
Cons:
They could have not put me through so much drama about having the vehicle that I requested. If you are not going to have the vehicle that a person request, you should let them know ahead of time not 3 hours before you get ready to come and pick up your. As a large company you should keep your word and if you can't you should make right the situation.Hertz
4,0
Mediocre
12 reviewsCleanliness
3.6
Comfort
4.0
Pick-up/Drop-off
3.6
Value for money
4.0
2 locations in Lancaster
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Reviews
10,0 Wonderful
Jan 2022
2,0 Poor
Mar 2021
Pros:
Nothing...Because I got nothingCons:
Communication2,0 Poor
Feb 2021
Cons:
I was told I would be compensated at the return of my rental but the drop off spot said there was nothing they could do so I was not took care of when they gave me a car that should of been inspected cause I drove 13 hrs from SC to Ind with out and wipers they didn't work and it was in the snow so I think I will go to Enterprise like I should of.10,0 Wonderful
Apr 2018
Pros:
Excellent service, clean car, good explanation of contract rental terms, and good location. Special thanks to Al for attention to detail and his help in locating something we left in car after drop off.Cons:
Nothing10,0 Wonderful
Jan 2018
Pros:
convenient, courteous, nicer vehicle than expected4,0 Mediocre
Jul 2017
Pros:
Getting the car was great, easy process, nice staff, free upgrade.Cons:
An unexplained $25 charge to my CC the day after I dropped it off, and it's a Sunday and they're closed so I can't get an explanation until tomorrow. Fuel was more than what I got so it couldn't be that. I dropped it off after hours, with-in the time I said I would drop it off, and left my rental agreement in the car like the instructions said so now I can't look in that and see if a reason is stated in it.Budget
3,6
Poor
10 reviewsCleanliness
3.6
Comfort
4.0
Pick-up/Drop-off
3.0
Value for money
3.3
One location in Lancaster
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Reviews
2,0 Poor
Sep 2022
4,0 Mediocre
Jan 2021
Pros:
The way I made the appointmentCons:
My car could have been better5,6 Fair
Apr 2020
Pros:
Drop off was easy and the car was nice and cleanCons:
The receptionist charged me for smoking in the car and I don’t even smoke2,0 Poor
Nov 2017
Pros:
NothingCons:
Rental store called and said no car available after reservation made and confirmed. After 2 hours on the phone had the location changed to another location. Went to pick up the car and the reservation was never transfered. They offered me another car at 5 times the price. NEVER Again10,0 Wonderful
Aug 2017
Pros:
Customer service was excellent9,6 Wonderful
Jun 2017
Pros:
Friendly customer service attendent.U-Save
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One location in Lancaster
38 travellers who hired a car in Lancaster gave the car agency they used an average rating of 5,6
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