Pros: Staff was helpful in addressing the problems that we had with two rental cars.Cons: The first rental car we were given needed an oil change, so we had to get a second replacement car. The replacement car developed a brake problem during our trip, so we turned that car in for a third car.
8.0 ExcellentAug 16 2019
Pros: The staff was very kind and helpfull. Easy to find the location.Cons: I should like te know more about how you can pay road taxes. If it would be possible to pay them by myself online.
10.0 ExcellentJul 25 2019
Cons: A bit more help setting up Tesla, particularly where to super charge etc ottherwise phenomenal drive and paid for itself if fuel saving given the amount we drove in Norway and the v high costs of car hire tax and fuel
5.2 OkayMay 6 2019
Pros: The drop off was too easy. They never bothered to look at the car or point out alleged damage (which was pre-existing), only to send a notice of charge for "new" damage nearly three days after the car was dropped off.Cons: Hertz fraudulently charged for damage that they themselves had identified prior to pick-up, claiming the damage was new.
4.8 OkayFeb 26 2019
Pros: Very swift and clean pick up transaction. Return was completely opposite - no person to help out, not enough parking bays so we were advised to double park - car turned out to have some damage which i wholly dispute Got an email saying car wasnt returned, few hrs later for a damage claimCons: people, parking, and return process
10.0 ExcellentFeb 13 2017
Great value and customer service!Pros: Brand new red car!! Who wouldn't like that. We also rented out car in Tromsø with major competitor and got scammed so this was a great experience. No hidden fees and charges.
6.8 GoodSep 22 2016
Pros: Good reliable vehicalCons: Car was not ready when I arrived. I had to wait for a car to be prepped.