9.2 ExcellentJan 27 2019
Everyone were helpful and friendly. They considered that the renter was an American and provided an automatic without extra pay
10.0 ExcellentAug 24 2018
Extra mileQuick pickup and answered questions. Upon return I explained to the gentleman that I needed assistance to get to terminal 2, as I use crutches. His reply was "Let's make it happen" and he dropped me off at the terminal. Made my day!!Location was a bit of a hassle to get to and not easy to find on return. GPS needs update as it was difficult to input tourist sites and even location of return.
8.4 ExcellentAug 15 2018
Excellent....until plans changeExcellent face to face staff. Straightforward service, reasonable price.I had a flight delay and needed to confirm and hopefully alter my pickup date but in spite of hours spent it was impossible to get hold of anyone even direct by phone to sixt hq or the rental office and they have no live chat. Seems from other reviews unanswered calls is normal.
10.0 ExcellentAug 16 2017
Easy process. No wait.
8.8 ExcellentJun 26 2017
View and Baggage Space InferiorI liked how the handled. Also appreciated the auto transmission.Did not like lack of baggage space. There were too many blind spots, windows too small. Passenger space in the back was cramped and the seat backs in front combined with small window viewing made it hard for passengers to enjoy the scenery. A GPS wou ld have also been helpful.
10.0 ExcellentJun 14 2017
Great service when i had to charge the vehicle type with email, I filled out all the information on the web site so it was very fast getting the car at Helsinki airport. Nice car (SUV) great on fuel.Nothing about Sixt but Kayak conformation did not include the "security code" so i could not change my reservation through the web site. However i contacted them via email and they made my changes and sent a Sixt conformation with "security code "
10.0 ExcellentJun 7 2017
Great value for moneyWe rented a Skoda Citigo. A bit on the small side for me, at almost 2M tall, but what a great little car. We averaged 4L/100Kms. It was ideal for the two of us with luggage.A bit like an Alamo rental when you go to pick up the car. A bit of a hike in Helsinki Airport, humping 2 trolleys over to P3, Level 2.
6.0 GoodMay 14 2017
They upgraded me because of other issues.The customer service line doesn't have a live person or leave a message. And because mine was prepaid I couldn't change anything on the website where it kept directing me. Really frustrating because I was worried they were going to charge for an extra day & I'm on a different time frame. And even when I called during their business hours at an airport no one picked up. I sent email & contact & that solved it. I think this is why I got an upgrade which was fine, but then I got a car that said no pets & I had a pet & woman at ticket counter saw my pet. I was a bit worried, but again the company says they are pet friendly so I just went on.