Pick-up location | Kansas City |
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Car types | |
Hire locations | 4 |
Airport locations | 0 |
Mini |
Economy |
Compact |
Intermediate |
Standard |
Full-size |
Luxury |
People carrier |
Passenger van |
SUV |
Commercial |
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4 locations in Kansas City
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Reviews
10,0 Wonderful
Jan 2021
Pros:
Owners and staff were so friendly, pick up and drop off was great!Cons:
It was so smooth, I can’t think of anything that could have improved.10,0 Wonderful
Sep 2020
Pros:
The car was great and the staff was very helpfulCons:
Drop off was not easy to figure out, I wish they had let me know ahead of time how to do the after hours drop off, since they knew I rented it until 10pm on the day of my return.10,0 Wonderful
Sep 2020
Pros:
The ease and that they do not hold a deposit on a cc.Cons:
The car I originally wanted was out.2,0 Poor
Aug 2020
Pros:
Nothing staff was rude!Cons:
Everything! Had hidden policies!2,0 Poor
Aug 2020
Pros:
ABSOLUTELY NOTHINGCons:
EVERYTHING4,0 Mediocre
Aug 2020
Pros:
location is near my houseCons:
car smelled like cigarettes, i dropped my keys off after hours and was charged through the next day5 locations in Kansas City
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2,0 Poor
Jun 2021
Pros:
They cancelled before my arrival with no help or suggestions for a suitable replacementCons:
actually having a car2,0 Poor
Sep 2020
Pros:
RNothing- no cars available2,0 Poor
Aug 2020
Cons:
Travelers are in a hurry, when we do a Phone SEARCH, MCI rental cars, we actually want to PICKUP at MIC airport. Travelers don't know what street address or zip code is at the downtown location. Then there's no way to call you, you were closed. I better NOT had been charged anything.7,6 Good
Aug 2020
Pros:
The pickup process was very quick. Staff was friendly and helpful. Price was considerably less to pick up at the downtown location vs the airport- $200 less!Cons:
The downtown location didn't have a way to return the rental to them late Saturday or Sunday. I had to pay extra to take it to the airport, less than 1-2 day rental, but still a drag.4,4 Mediocre
Aug 2020
Pros:
drop off was easyCons:
the car was dirty, the pick up attendant was short with me, the car was on empty and I had to repeatedly ask him to wipe off spit luggies from the inside of the car, he was hot and in a hurry, very transactional not the proffessionalism I am used to with you guys or other rental companies2,0 Poor
Aug 2019
Pros:
Nothing! Terrible customer service!!Cons:
They booked me a time after they close for the day so I couldn’t pick up my car. I called the next morning when they opened but they had given my car away the day before. They wouldn’t honor my booking. They charged me double. They would’t “pick us up” (their slogan). Very frustrating!!!One location in Kansas City
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2,0 Poor
Jan 2022
4,0 Mediocre
Dec 2021
2,0 Poor
Oct 2021
10,0 Wonderful
Oct 2021
2,0 Poor
Mar 2021
Pros:
Rental car was not available at location. I feel this was a scam/fraud. I am not able to get my money back. You should penalize vendors who take advantage of changing rental car location. My dad was sick in the hospital and this made it worse.Cons:
Full refund and penalizing Priceline for their fraudulent practices.2,0 Poor
Feb 2021
Pros:
receipt. Car was returned after being profesionaly cleaned by commercial cleaners. After I left, they added a 300$ cleaning charge to my bill.3 locations in Kansas City
One location in Kansas City
Most popular car type | Luxury |
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