Irondale car hire

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Irondale, AL, United States
Oct 27 — Nov 3
Same drop-off
Irondale, AL, United States
Wed 27/10
Wed 3/11
Driver's age:

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Irondale car hire information

Pick-up locationIrondale
Hire locations1

Irondale car hire reviews and directory

Rated no. 1
Best rated
7.6 Good (119 reviews)
1 location in Irondale
Locations in Irondale
  • 7.9
  • 7.8
  • 7.5
  • 7.4
  • 7.4
Recent reviews
1.9 HorribleSep 8 2021
The truck smelled like smoke, got to destination the Check engine light came on went to exchange vehicle for another and they tried to downgrade my Yukon to a Ford Explorer needless to say I won’t rent with dollar again.
7.9 GoodJul 13 2021
Car was not well prepped. Smelled like cigarettes. Rear hatch would not open! There are no designated Dollar parking spots in the garage. Difficult to know where to return the car.
10.0 ExcellentJun 14 2021
Staff was extremely friendly and helpful.Everything went off without a hitch so I can find no negative in my experience. Thank-you very much.
10.0 ExcellentJun 3 2021
Super fast and great customer service. Dollar is combined with Hertz there, so there’s always someone to help.
10.0 ExcellentMay 9 2021
Competent staff.Price has gone up substantially in the past year.
10.0 ExcellentMay 3 2021
They need to stay open later for late flight arrivals. Otherwise, great experience!
10.0 ExcellentMay 2 2021
The staff was friendly and courteous. Drop off was super easy.I didn't get the car quoted, but I had a very good substitution. I realize what one wants is not always available at the time.
2.0 MediocreMay 2 2021
Not enough staff working. Waited an hour in line for a rental I had reserved several weeks in advance. Additionally, I was double charge. I am currently working on how to correct this.Better speed on processing customers. Better billing system.
8.0 ExcellentJan 12 2021
Pick up and drop off was easy and the staff was friendly and helpfulWe scheduled our pick up but when we got the it was closed for the night so we had to find a ride to our hotel and a return ride to pick it up the next day. Also the car had been smoked in.
8.0 ExcellentDec 8 2020
Nice carWas over charged and drop off was not clear
Rated no. 2
7.4 Good (47 reviews)
2 locations in Irondale
Locations in Irondale
  • 7.6
  • 7.5
  • 7.4
  • 7.3
  • 7.3
Recent reviews
1.9 HorribleJul 26 2021
Horrible customer service, just unacceptable. Ended up using Uber from the airport to the hotel, and the next day when I called them, Budget’s response was “oh, the person in charge forgot to leave the key for you. But you can come pick your car up now.” And that was after I called them few days in advance, and then once again on the day of arrival, specially mentioning I am traveling with 2 little kids. “Well, we can void the contact if you don’t need the car anymore.” - that was their response to my statement about Budget’s bad customer service. So that’s what I did - I asked them to cancel. If this is how they run business, I don’t think I want to be part of it.
5.9 OkayJun 23 2021
Picked up a Camry initially, but we knew within a few minutes we would have to return it. Strong tire vibration left us feeling unsafe for our upcoming road trip. Dealt with tired employees and a lot of back & forth before finally finding a good replacement. It took about 2 hours off our journey so we were off to a late start. Replacement car was just fine, but windshield wipers were so loud. Both cars could've been cleaned better. Drop off was okay but felt bad for stressed and overworked employee who handled it.
7.2 GoodSep 12 2019
It was not clear to me that there was an offsite Budget, who I actually rented from, and a onsite at the airport Budget. The man in charge was very helpful to honor what I had and made clear that it would be $5 more per day. Which was fine.
5.6 OkayAug 15 2019
Returning the rental was easyThe cleaning of the car was a joke. This is the third car from budget that I’ve had where the staff just ran it through the car wash while the inside looked messy. Also, the billing is wrong. The bill was more at the end than what was quoted.
4.0 OkayMay 21 2019
Budget had a car in Birmingham. No reservation for me. The customer in front of me had issues picking up his car. They had to call around to find my reservationKyak said I had a reservation; somebody needed to tell Budget, they had no idea. When I returned the car to Louisville airport, they didn't have it in system, couldn't produce a receipt and said a receipt would be emailed to me. 2 days after drop off I do not have a receipt or proof I dropped the
8.0 ExcellentMar 6 2019
Staff was friendly. Vehicle was in good condition.Finding the Budget Rent a Car pick up location (actually inside the public parking structure at Birmingham AL airport) was a hassle. Directions to the booth in the parking garage were poor. Additionally, the return address for vehicle drop off took me to the off-airport office.
7.2 GoodFeb 25 2019
Staff was friendlyThey did not have a luxury car. Options were very limited. Very odd colored cars available.
8.0 ExcellentDec 11 2018
Customer Service SketchyOnce I finally located the Budget rental car spot in the parking garage, the gentleman was very helpful, I got a very nice car, and the process was simple.When I arrived at the airport, the Budget rental car desk was unmanned, and there was no signage directing customers to another location. Had to use discovery learning to find the Budget kiosk in the parking garage. I returned the car at 6:20 am and the Budget kiosk wasnt open yet, even though the sign said it would be open at 5 am. When I signed for the rental car, I told them I would be returning it at 6 am. I was told no problem, someone would be there. There wasn't, and because I was expecting a Budget rep to be there, I didn't have a pen to fill out the rental folder with mileage, date or FULL tank. I had to drop the car keys and rental agreement into the box without filling anything out, and HOPE that they charge me correctly. That's not how I prefer to do business.
2.0 MediocreAug 11 2018
No cars left when I arrived. SOL.despite my ressy - no cars left when I arrived. Horrible.
8.0 ExcellentJul 27 2018
Easy to drop offThe sign in the car place telling us where to actually meet the rental place was very confusing
Rated no. 3
7.1 Good (54 reviews)
1 location in Irondale
Locations in Irondale
  • 7.6
  • 7.6
  • 6.9
  • 6.3
  • 7.3
Recent reviews
4.0 OkayOct 17 2020
10.0 ExcellentJun 29 2020
10.0 ExcellentMar 14 2020
staff was very friendly and helpful - even to recommend a place to have lunch
9.6 ExcellentDec 23 2019
Staff was very helpful.Reduce the different location drop off fee.
10.0 ExcellentApr 4 2019
i need info from the first week rental through Kayak for insurance reimbursement and I can not get someone to email me back from kayak.
8.0 ExcellentOct 22 2018
Funky entertainment system was too difficult to navigate.
6.0 GoodAug 7 2018
Upon our return ... no one was at the booth.. we waited 5 minutes and finally a security guard walked over to advise us to go in side. No one at the counter waited 15 minutes. asked all other counters if they knew where someone was... nothing! then finally she came in, she says nothing, takes our contract and proceeds to say our final bill is 166.dollars and I said "no.. it is 65.81 bill is. and she says "no ma'm you're late and this is what the bill is now be cause you're late" I am not happy and my husband said we can't help no one was at the booth and you certainly were not here for quite a while. I then became upset and said I wanted to see her manager. she then said, well I could have adjusted it but because of your STANK ATTITUDE, I am not. The bill is 166.23. She kept repeating my bill is what it is because of mt STANK ATTITUTDE. She said this 3 times. I recorded her conversation and am going to follow up with Corporate. I will never rent from Thrifty again. Was I upset..., YES don't almost triple my charges and expect me, the consumer to be happy about it when I was 4 minutes late because they were not at the booth! The young man on our pick up was very personable and courteous.
3.2 MediocreJul 27 2018
Not a good experirenceThe rate I was quoted onlineThe rate that i was charged when I got to the counter was nearly double what I was given online. The car was not clean. someone water bottle was in the cup holder. Front windows were greasy like they haven't been cleaned in months. The drop off was not staffed and disorganized, car lined up and no one checking them in. I waited and no one showed up and I walked away and dropped the keys at the counter.
5.2 OkayJul 25 2018
BlahDrop off was smooth. That was the best part. LolCar seats were filthy and there was a computer issue during pickup which created a 30 minute delay to my road trip. Also cars are hard to find. An employee should escort customer to vehicle. I spent 10 minutes walking in circles looking for it.
6.0 GoodJul 11 2018
Rude customer serviceCar was great. 39 mpg. Held all of us well.Getting the car was a bear. Local phone was inoperative. Can't designate spouse as an authorized driver.
Rated no. 4
7 Good (46 reviews)
1 location in Irondale
Locations in Irondale
  • 7.2
  • 7.3
  • 6.9
  • 6.4
  • 7.4
Recent reviews
1.9 HorribleOct 5 2021
The check in was horrible!!!! We were in line for about 11/2 hrs. There was one person working having to do all aspects of the job. She did an excellent job with customer service.
1.9 HorribleOct 2 2021
The best thing about this experience was the Manager the next day. We got our car the first day, not the right one. Our car was sold/overbooked. It died within using the car within 20 miles. Had to get it towed, service rep said we would have to incur the costs? Making us freak out for a moment. Manager fixed it and gave us a car and it worked for the rest of the weekend. Very upsetting to have this happen and its a real shame.
1.9 HorribleSep 23 2021
They lied and refused to give me a vehicle that I paid to rent. Totally unapologetic. Terrible customer service. Seeking a refund
1.9 HorribleSep 20 2021
Wouldn't rent me the car.
7.9 GoodSep 8 2021
Good value for price; pick up was straightforward.
2.0 MediocreApr 19 2021
Newer car and cleanThe Payless was closed and Avis had many issues with the Initial rental
8.4 ExcellentDec 23 2019
Pickup counter was a challenge, drop-off was easyBetter integration with Avis
8.8 ExcellentMay 20 2019
Car was clean, new, and a good price.There aren’t Payless parking spots at BHM airport, so I parked it in an Enterprise spot upon returning. When I returned the keys to the Payless desk, the employee asked why I didn’t park it in the Avis section. Like wtf, get your own parking spaces or tell me to return to an Avis spot when I pick up
9.2 ExcellentApr 30 2019
The woman who checked us in was very nice. The car was pretty scratched up and the inside was dirty. She gave us a different car which served the purpose.Better quality vehicle.
6.8 GoodFeb 20 2018
No frillsGood price and at the airport.Interior of car smelled a little like smoke. Not bad but noticeable. They did not tell me that the return was self park and it was not clearly noted until I found a space. Going back to the counter was an extra step but worth the cost savings.
Rated no. 5
6.6 Good (31 reviews)
1 location in Irondale
Locations in Irondale
  • 7.1
  • 7.4
  • 6.2
  • 6.7
  • 6.2
Recent reviews
3.9 MediocreSep 17 2021
There was over 15 people waiting for their cars because they didn't have enough cars there! I was told it would be about 1.5 hour wait before I get the minivan I reserved! The young man there did a great job by giving me a large suv at no extra cost. He was working alone because 2 people called in that morning. This was the Airport location!
7.9 GoodAug 23 2021
No one to take the return, had to leave for our flight. There were multiple cars but no workers!
3.9 MediocreJul 25 2021
Pick up at the airport took forever (it was 10 pm and I was the only customer). I reserved an SUV and they only wanted to give me a small car that could only seat 5. We were going on vacation for over a month in another state than the pickup state. The car didn't have enough storage space for the trip. I was told it was unlimited mileage but found out at drop off they were charging for the miles used. I had to prepay the insurance, pickup tried to bill me again which I had to argue to get removed. Found out after drop off they recharged me the insurance. I can't reach anyone by phone so I submitted a question about the charges I'm still waiting for a response. I'll never use Hertz again.
2.0 MediocreMay 30 2021
NothingThe wait for a car would have been 2 hours. There were no cars available, I had a reservation but that did not matter. Employees not truthful! I completed the initial paper work that included paying A security deposit if 500 dollars. I CANCELLED MY RESERVATION AND WENT TO AVIS THAT WAS 10 STEPS TO THE LEFT OF HERTZ FRONT COUNTER. Berminham Airport. You have morons working for you. This is your review and do not contact me, if you do I will expose you on social media and start a campaign of ni or using Hertz
2.0 MediocreFeb 21 2021
They were clear that a lack of inventory and local conditions were the culprit.Had no cars so I didn’t get this rental.
2.0 MediocreFeb 9 2021
The price of the rental.The car almost made me sick every time I had to drive it. It smelled very strong of cigarettes. There was no one at the drop off location or at the counter.
2.0 MediocreFeb 8 2021
The man at the service desk for the pickup was extremely friendly and personable, and the only reason I didn’t feel entirely cheated by my experience.There is no mention of the additional security deposit at any point prior to making the reservation, even if you pay for the vehicle ahead of time, and they will attempt to force you into paying a cancellation fee if you’re unable to cover the surprise $200 deposit. Make purchasers aware, before wasting their time.
8.0 ExcellentDec 16 2020
Easy return etc. Upgrading to a bigger car was nice.Nobody likes Dodges.
4.4 OkayDec 26 2019
I reserved this car for pickup at a designated location and at a designated time, and then also for drop off at a designated location and at a designated time. At no point during my rental exprience - online or in person - did anyone inform me that the location that I'd selected for drop off was actually closed. I am still stuck with this vehicle until the location opens back up (it has been two days). I have tried repeatedly to get assistance through Hertz customer service and it has been a nightmare. So far, the best information I've received is an acknowledgment that the company screwed up, but that they intend to charge me for the days I've been stuck with this car with nowhere to return it. I want a refund -- this has been nowhere near worth it.
6.4 GoodOct 30 2019
Very friendly staff. They were also very helpful and prompt.Less expensive would have been better
Rated no. 6
9.5 Excellent (11 reviews)
2 locations in Irondale
Locations in Irondale
  • 10
  • 9.8
  • 9.4
  • 9
  • 9.2
Recent reviews
10.0 ExcellentApr 30 2017
Fast and easyQuick to pick up. Great, recently cleaned car.
9.6 ExcellentApr 24 2017
Good car good staffThey did not have a full size car so they borrowed one from another rental company for meAll good no complaints
6.4 GoodMar 3 2017
Bham generated 2 tickets on my rental which slowed up the process on the back end when I turned the car in.
10.0 ExcellentFeb 22 2017
Super Convenient!Loved picking up and dropping off the car on the first floor of the parking deck. Dropped it off and I was in the airport in under a minute.
9.6 ExcellentNov 21 2016
Easy return and pickup and very clean car.Insurance was pretty high amount.
10.0 ExcellentSep 2 2016
Harrison was so very helpful. He gave us a great deal on a lot bigger car then I had planned and it was wonderful to have all that room. Made for a awesome ride back to VA. Also had a problem with being charged for Insurance which I already took out with Alamo for a different vehicle I was going to rent. But called customer service and they took care of it. ThanksWhen we took the vehicle back to Norfolk Airport there was a few issues. I called they said on the recording they were open till 11:30 pm. Door said 10:00pm. Got there before 9:00pm not a soul in site. Need to work on that.
Rated no. 7
7.3 Good (27 reviews)
1 location in Irondale
Locations in Irondale
  • 6.8
  • 7.7
  • 7.4
  • 7.7
  • 7.4
Recent reviews
1.9 HorribleSep 30 2021
Overcharged. Gas tank was empty
2.0 MediocreMay 26 2021
Drop off was quick but it looked like both the workers at the booth wanted to be anywhere other then there.It took awhile to pick up the car because the front desk was understaffed. The vehicle smelled heavily of smoke the interior driver and passenger side doors where cut up and the seats were stained and filthy. The front windshield had two big chips in it and there were scratches all over the vehicle. Lastly, someone took the floor mats out of the vehicle and never returned them. I will NEVER RENT FROM AVIS AGAIN and I strongly suggest you don’t either.
10.0 ExcellentApr 30 2021
The only issue I had was finding your office. Once I found it - the service was fast and helpful.
4.0 OkayApr 13 2021
Clean. Easy pickup and great service in BHM.Problem with steering. Canceled part of trip. “No replacements anywhere.” Called multiple times. Incredible wait time with service. Spoke with manager at drop off. Also sent email with details. Still charged full price. Will leave bad review on Yelp and Google if not fixed.
10.0 ExcellentMar 16 2021
Everything was fine.
10.0 ExcellentJan 1 2021
Staff was friendly and helpful process was smooth.There was some kind of film or something on the glass near the odometer and it made it hard to see sometimes but overall the car was clean.
6.0 GoodSep 21 2020
Drop-off was easyCar is never ready when I book from this location. Have to wait for car to be cleaned.
4.0 OkaySep 8 2020
Drop off was easyThey ran out of cars so I had to get a minivan. Minivan wasn’t all the way clean. The minivan had no amenities. My phone couldn’t connect to the radio. The passenger seat was broken.
8.4 ExcellentAug 2 2020
The staff was very friendly. Drop off was quick and easy.
6.0 GoodJun 20 2020
No cars available for 1 1/2 hours. No reason why except some cryptic excuse about sanitizing the cars. Customer service was bad.
1 location in Irondale
Locations in Irondale
Recent reviews
335 travellers who hired a car in Irondale gave the car agency they used an average rating of 7,4

Car hire locations in or near Irondale

Good to know

Most popular car type


When to book a car hire in Irondale

Average daily price per month
Car hire prices as pick-up date approaches

Car hire excess insurance in Irondale

Collision Damage Waiver (CDW) & Theft Protection Waiver

Collision damage waiver and theft protection are insurance options that cover renters from paying high penalty fees if the car is stolen or returned damaged. Some Irondale car providers already include Collision Damage Waiver (CDW) and Theft Protection Waiver into the rental price but not all of them. We recommend always be aware of your coverage when renting a car in in Irondale.


Keep in mind that car hire excess insurances often have a deductible clause, which is the amount you’ll have to pay if something happens during the time of your rental. If you want to avoid unwanted surprises, you should consider adding a no-deductible option to your Irondale car rental.

FAQs about hiring a car in Irondale

  • The average price of fuel in Irondale is R53,28 per litre over the past 30 days. Filling up a tank of fuel costs between R639 and R852, depending on the car size.

  • Intermediate (Hyundai Elantra or similar) is the most frequently booked car hire type in Irondale.

  • Take a look at our extensive car hire location map to find the best car hire deals near you.

  • A Intermediate car hire in Irondale costs R486 per day, on average.