Recent reviews
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10,0
Pros: the staff was helpfull.the car was new and ran fine.the whole process from start to finish went smoothly.
Cons: this was the first time that i used enterprise at this location and i felt i was treated fine. the staff was couteous and took care of all my questions.
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10,0
Pros: Drop off was super easy and the staff was welcoming and kind.
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2,0
Garbage
Pros: Four days later I got an almost reasonable car.
Cons: I reserved a normal human car a month in advanced and got stuck with a cargo van. Then they had me go on a wild goose chase to 4 different locations roughly 30-40 minutes apart looking for an actual car. 3 locations had no cars. And the one location with cars wouldn't swap me out to anything. I wasted six hours driving around to figure this out. I couldn't have been much less satisfied. I never plan on seeking them out again. It's also a bummer to find out that they own Alamo and National car rental, so I'll be avoiding them as well.
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10,0
Helpful staff
Pros: Great staff at this location.
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6,0
Location
Pros: People and vehicle were lovely.
Cons: It seems the rental location moved so had to take a cab instead of walk there. Made the weekend travel unpleasant.
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10,0
Pros: The service was just fantastic. I picked up my car at the end of the day and was running late, but when I explained it to them they took it in stride, said to stay in contact with them and they will do whatever it takes to accommodate me. I wound up getting there with just a few minutes before they closed and they greeted me with a smile, never rushed me, and even took me to the lot to pick out a car from the few they had at the same $ (no pressure to upgrade, etc). The car was great, exactly what I needed and a great price. They also offer shuttle service to the Hudson Amtrak station which is great (I live in the city so this is a great option I was not aware of). Absolutely 5-star service.
review from
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10,0
Pros: the staff was helpfull.the car was new and ran fine.the whole process from start to finish went smoothly.
Cons: this was the first time that i used enterprise at this location and i felt i was treated fine. the staff was couteous and took care of all my questions.
review from
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10,0
Pros: Drop off was super easy and the staff was welcoming and kind.
review from
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10,0
Helpful staff
Pros: Great staff at this location.
review from
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10,0
Pros: The service was just fantastic. I picked up my car at the end of the day and was running late, but when I explained it to them they took it in stride, said to stay in contact with them and they will do whatever it takes to accommodate me. I wound up getting there with just a few minutes before they closed and they greeted me with a smile, never rushed me, and even took me to the lot to pick out a car from the few they had at the same $ (no pressure to upgrade, etc). The car was great, exactly what I needed and a great price. They also offer shuttle service to the Hudson Amtrak station which is great (I live in the city so this is a great option I was not aware of). Absolutely 5-star service.
review from
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2,0
Garbage
Pros: Four days later I got an almost reasonable car.
Cons: I reserved a normal human car a month in advanced and got stuck with a cargo van. Then they had me go on a wild goose chase to 4 different locations roughly 30-40 minutes apart looking for an actual car. 3 locations had no cars. And the one location with cars wouldn't swap me out to anything. I wasted six hours driving around to figure this out. I couldn't have been much less satisfied. I never plan on seeking them out again. It's also a bummer to find out that they own Alamo and National car rental, so I'll be avoiding them as well.
review from
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6,0
Location
Pros: People and vehicle were lovely.
Cons: It seems the rental location moved so had to take a cab instead of walk there. Made the weekend travel unpleasant.
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