Hillside car hire

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Hillside, NJ, United States
Oct 23 — Oct 30
Same drop-off
Hillside, NJ, United States
Sat 23/10
Noon
Sat 30/10
Noon
Driver's age:

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Hillside car hire information

Pick-up locationHillside
Hire locations1

Hillside car hire reviews and directory

Rated no. 1
Thrifty
Best rated
7.3 Good (137 reviews)
1 location in Hillside
Thrifty
Locations in Hillside
  • 7.5
  • 7.6
  • 7.1
  • 7
  • 7.3
Recent reviews
7.9 GoodAug 17 2021
Was easy and simple
1.9 HorribleAug 8 2021
I didn't use Thrifty. I used Budget. There was a line of about 10-15 people, almost out the door or the building. When I finally get to the counter I was told they didn't have any cars left, so I would have to wait. After a short period they said they found a car for me. They didn't ask if I wanted insurance. The didn't ask if I wanted to fill the gas, or have them fill for a fee. They didn't ask if I wanted to use the transponder for tolls(which didn't work). They didn't tell me why the charge was $500 instead of $250 for a 2 day rental. I had to ask all those questions. I was given a receipt and told a parking spot number. The vehicle had significant roof damage and some dents/scratches to the front end. They never provided any instructions. They did not tell me I had to open the door on the toll transponder to use it. When I did open it, it didn't work. Budget might as well get rid of all the people they have working and set up a couple kiosks. It would be faster and more informative, as I felt like I was asking all the questions and doing all the work anyway.
2.0 MediocreJun 21 2021
disaster waiting in line for 1.5 hrs with 6 people in lineneed faster and more customer service reps will not use thrifty in newark again
2.0 MediocreMay 25 2021
The employees at drop off verbally say one thing but once the billing statement is email there is something else.
2.0 MediocreMar 9 2021
The line to pick up was very long. Then the only card I had was my debit cards. Even though I had a photo of my Mastercard they said they could not use it so I did not get to rent a car. Budget will take debit cards so I thought I would use Budget again, They were booked, which is why my son rented a car for me at Thrifty online using his card. Live and learn.The pick up line at the airport was very long. Thrifty could take debit cards,
8.0 ExcellentFeb 20 2021
It would great if someone was there to provide directions
9.2 ExcellentOct 15 2020
The priceThe check in line was very long
10.0 ExcellentJun 13 2020
Not one thing - it was an excellent experience all the way around! Thank you!
8.8 ExcellentDec 18 2019
Car had high mileage and a lot of dings and scratches. But was in good mechanical condition.
7.6 GoodNov 18 2019
The car.The attendant at the pickup site was very helpful within his limitations. He spent an inordinate amount of time calling the back office(from what I believe to be his personal cell phone) to get a confirmation code. The process took close to half an hour. My reservation was prepaid with the tax portion being the only residual so I do not recognize the need for that much time being taken to process this transaction. It seemed that there was no real advance preparation of the rental prior to my arrival. I do not fault the attendant, I fault the back office support. I expected better service.
Rated no. 2
Advantage
6.1 Good (169 reviews)
1 location in Hillside
Advantage
Locations in Hillside
  • 6.3
  • 6.6
  • 6
  • 5.8
  • 6
Recent reviews
6.4 GoodOct 25 2019
Pickup process is terrible
10.0 ExcellentOct 19 2019
The woman who worked with me at the counter could not have been nicer. The car was literally right around the corner and ready to goIt took forever to get to the car rental counter at Newark! Like 30+ minutes
8.0 ExcellentSep 30 2019
Easy drop-off, nice carNot the friendliest staff at pick-up or drop-off, tires needed air
8.0 ExcellentSep 16 2019
Yes. Staff was friendly and drop off was easy.It was pretty good
2.8 MediocreSep 9 2019
I was able to get a car same dayJust about everything. First car had rock damage to the windshield and I was asked to sign off on the existing damage to the car prior to inspecting. The entire facility is trashy and dirty. The worst part is the EZpass charge. Because of the EZpass charge alone, I will not rent from advantage again
5.6 OkaySep 3 2019
Old car 50k miles with strange smell
5.2 OkayAug 27 2019
Pick up was easy enough though it appeared the car hadn't been washed and there was what seemed to be melted chocolate on the passenger's seat which we didn't know until my husband noticed brown spots on the back of several shirts we wore during the trip.The drop-off experience was miserable. The drop-off lanes were completely full so there was nowhere to actually return the car. There was no Advantage attendant offering directions or instructions. And there was nowhere to leave my key so I could easily return the car and head to the terminal
6.4 GoodAug 22 2019
Long lines and you could see that many people in line had issues of some type that held the line up and the staff was frustratedMore people at the desk
2.0 MediocreJul 29 2019
Inspite of paying in advance and reserving a car. They were sold out and did not have a car for me. I had to make my own arrangements at 1 am and got an expensive rental last minute from other company.
10.0 ExcellentJul 15 2019
they were very helpful and for a change, was a very good experience.the only thing I find irritating lately is, that there is not enough advice and information given about tolls, and it seems that the only option is to hire an ex-pass, but it does not seem right, I am sure there must be a sight which you can look up if you are due to pay any toll ? Any advice ?
Rated no. 3
Economy Rent a Car
5.3 Okay (49 reviews)
1 location in Hillside
Economy Rent a Car
Locations in Hillside
  • 6
  • 5.5
  • 5
  • 4.5
  • 5.5
Recent reviews
2.0 MediocreApr 15 2019
Had no car for me, ride customer service
5.2 OkayMar 19 2019
The car was in good shapeOverall customer service. The entire staff just didn’t care. The attendant who pulled up the car was on her phone cackling obnoxiously in the middle of my transaction. The man who did the walk-around didn’t offer to help with baggage or go over any features, benefits of the vehicle. overall, poor
5.2 OkayMar 12 2019
The outside of the car was not clean
3.2 MediocreMar 12 2019
Drop off was super easyCalled a month ahead of trip and asked if debit cards are accepted. Was informed that they would accept a debit card but a higher deposit is required. No problem there, but upon arrival was then told I'd be charged an extra $30 per day on top of the higher deposit for the daily damage waiver insur.
5.6 OkayMar 6 2019
Rental car company said they did not have my reservation. I gave them my confirmation number and they said they had no record of it.
2.0 MediocreFeb 19 2019
I rented a car in advance and the rental company at the airport closed earlier than their stated closing time and I missed the rental. So I had to rent another car and lost the $200 because it’s non refundable due to 3rd party rental. I will rent directly from the rental company from now on.
2.0 MediocreFeb 18 2019
There was nothing pleasant about my experience with this rental service. Choose another.The staff (very rude) had given away my reservation after waiting at the airport for 45 mins for the shuttle. After pleading my case, I was given a limited amount of miles that I was able to drive. The hour listed online are wrong.
2.0 MediocreJan 24 2019
Staff was very unfriendly. When I tried to call in, I got the recorded information and held for live contact to send shuttle, and was never answered. Tried to use the shuttle, driver said they were closed. He called on the radio and got someone, who did nothing. It was 7:30, closing was 10:30.They did nothing, so ANYTHING would have been better. Any car would have been better. I will never use them for anything ever again.
10.0 ExcellentJan 6 2019
Nothing at all
3.6 MediocreNov 17 2018
Hidden feesThe car was clean, modern and ran in good shape.They need to be upfront and transparent with their charges. I felt like was being slammed with fees. Forced to buy insurance when my personal insurance company covers my rental. Felt slammed when they required a $300 deposit! They had a dumb rule about using debit cards and credit cards.
Rated no. 4
Enterprise
9.1 Excellent (7 reviews)
2 locations in Hillside
Enterprise
Locations in Hillside
  • 9.1
  • 9.1
  • 9.1
  • 9.1
  • 9.1
Recent reviews
10.0 ExcellentMar 23 2021
Great priceAll was fine
10.0 ExcellentDec 29 2016
It was good
Rated no. 5
National
7.8 Good (17 reviews)
1 location in Hillside
National
Locations in Hillside
  • 8.2
  • 8.2
  • 7.9
  • 7.6
  • 6.9
Recent reviews
2.0 MediocreOct 11 2020
Their customer service was really very good. Unfortunately they had no cars to honour the booking. They did try to help and we're very willing to do so. But there were no cars.Have more cars.
8.8 ExcellentNov 2 2019
Quick and pretty easy processConfusion when picking up car - it was origami given to another couple and then they were told to get out and give the car to me (with no explanation)
8.4 ExcellentOct 26 2019
Staff at Newark was excellent. Beautiful van and nice ride.The price for less than 24 hours was quite pricey.
9.6 ExcellentOct 21 2019
Pick up and drop off were both super easy. Everything went smoothly. No complaints.I always like a cheaper deal, but this was the cheapest option i could find
9.6 ExcellentAug 20 2019
The customer service was excellent I really appreciated the help given to me by your employee HAAS.
4.8 OkayAug 18 2019
Pick-up counter was a nightmare-- we waitied 30 minutes. They were woefully understaffed, and all but one of the staff was ridiculously slow. The location is also very difficult to access when returning the car. It's like some kind of google map exercise to see if you can actually find the drop-offMore staff, or at least one that felt some sense of urgency. Unfortunately, the location issue is a bigger issue with Newark Airport.
8.0 ExcellentJan 1 2017
Too expensive.
Rated no. 6
Hertz
6.7 Good (12 reviews)
1 location in Hillside
Hertz
Locations in Hillside
  • 7
  • 7
  • 6.5
  • 6.3
  • 6.6
Recent reviews
2.0 MediocreJun 24 2020
Nothing. They cancelled the morning of the reservation and didnt even try to help find a replacement.More friendly customer service. I realize they are struggling financially but that's no reason to abandon courteousness and caring.
10.0 ExcellentNov 4 2017
Top service with friendly and helpful people.
5.2 OkayJul 17 2017
Costume service was ok.Not being able to make changes on my booking a few hours after booking and the vehicle giving me some problems with a tire that kept loosing air.
4.0 OkayJul 13 2017
La atención en Hertz fue muy mala, ellos no tenían la información de la reserva.
5.2 OkayJul 3 2017
The car itself was fine, the pickup process was fine, the reps were friendly enough.Because it was Sunday for car dropoff, I used the key-drop to return the car/keys. BUT, when I closed the key-drop drawer, the lock on the key-return box fell off (was never properly locked) and the whole door fell open, exposing all of the keys that had been dropped off. If an unscrupulous person got access to all the keys, they could have taken any vehicle, etc. Of course, I took pictures to document this situation.
4.0 OkaySep 8 2016
TxOnly the priceNo spire and I do have a flat tire if I do half I do half call you private company to charge xxxxxx amount of money
10.0 ExcellentAug 16 2016
Great service from agentsIt was tucked away hard to see off street
10.0 ExcellentJul 27 2016
Hertz car rental from route 22 union, NJOverall experience was very good. Good customer service, quick formalities and the car was good too. Will rent from this location again.
10.0 ExcellentJul 22 2016
Great price, super fast pick up and drop off.Everything was good.No issues. Super satisfird
Rated no. 7
Ace
5.3 Okay (16 reviews)
1 location in Hillside
Ace
Locations in Hillside
  • 5.1
  • 5.3
  • 5.3
  • 5.5
  • 5.2
Recent reviews
9.6 ExcellentJul 16 2019
It was a small operation. I hadn’t seen on like it in a long time. The two ladies that attended me were so sweet and funny.The car didn’t have Bluetooth that was the only thing.
2.0 MediocreJun 24 2019
For starters, on the day of pick up the woman at the reservation counter called and ask me if I can pick up the car earlier than my reserved time because she wanted to go home early. When I picked up the car she wanted to charge me for miles
4.4 OkayFeb 22 2019
Easy to get to, shuttle driver was really nice. Not many people there so easy in and out.They took a deposit and it was not returned within a week, which is when I am writing this review. Spoke on the phone with them yesterday, was told they would refund money that day, but not done. An unprofessional operation - there was no receipt given at return.
3.6 MediocreJul 28 2018
You get what you pay for...Good on gas. Remember, Jersey has gas station attendants. You do not pump your own gas.2012 vehicle. Bubble on front right tire. Windshield wiper smacking right pilar. Many nicks and dings over the entire car which, as it turns out, blended in with most vehicles in Jersey... Only after you make to reservation you find out where the rental location is. Take the train to the "hotel pickup". Don't go to the "Rental Car" station. READ THE AGREEMENT CAREFULLY!
8.0 ExcellentJul 13 2018
Barebones AffairGot in and got out. Was cheap. Drop-off was simple.Finding the pick-up location was a huge hassle. It's tucked under a parking garage next to a hotel. Can't see the signage from the street.
2.0 MediocreMar 27 2018
terrible servicethe car was very old and was malfunctioning. I could barely drive up-hill as the engine was stalling. I had difficulty passing other cars as I couldn't accelerate due to engine problems, I guess? This car should have not been in service as it wasn't safe for the driver or for the passing traffic. Additionally, Ace charged me $350 on my credit card even though I prepaid for the rental. I never got a receipt for the charge and I'm disputing it with my credit card. Ace office was old and smelly, the employees were smoking cigarettes in the office. Terrible experience for a car rental. I will never use ACE again
2.0 MediocreNov 15 2017
They tried to charge me for scratches on the car that I told them were there before taking the vehicle. They sent me off with only half a tank of gas while charging me for a full tank.
2.0 MediocreJul 19 2017
not even 15 minuets after picking up the van we got stop by the cops. the cops took away the van for expire registration. we could not believe it .we left Ace a message as soon as it happen. they didn't get back to us after 10 am the next day by that time we had to cancel the trip. we are hoping they are going to refund us the money. not happy at all.
2.0 MediocreJul 17 2017
Poorly done both Ace and KayakWe made a car reservation through Kayak with Ace for a pick up in the 7 pm hour. Upon arrival, we found the office closed at 630 pm. This cost us a great deal of extra money as we needed to make other arrangements last minute. Very poorly done both Ace and Kayak! This was near the Newark Airport, we travel a great deal and expect rental companies to be open when we have a reservation.
8.0 ExcellentMar 24 2017
Service from Lynn and Barbara. Great price.Banged up car, squeeky brakes, jerky transmission.
ADDCAR RENTAL
1 location in Hillside
ADDCAR RENTAL
Locations in Hillside
Recent reviews
Routes Car & Truck Rentals
1 location in Hillside
Routes Car & Truck Rentals
Locations in Hillside
Recent reviews
408 travellers who hired a car in Hillside gave the car agency they used an average rating of 6,5

Car hire locations in or near Hillside

Good to know

Most popular car type

Economy

When to book a car hire in Hillside

Average daily price per month
Car hire prices as pick-up date approaches

Car hire excess insurance in Hillside

Collision Damage Waiver (CDW) & Theft Protection Waiver

Collision damage waiver and theft protection are insurance options that cover renters from paying high penalty fees if the car is stolen or returned damaged. Some Hillside car providers already include Collision Damage Waiver (CDW) and Theft Protection Waiver into the rental price but not all of them. We recommend always be aware of your coverage when renting a car in in Hillside.

Deductible

Keep in mind that car hire excess insurances often have a deductible clause, which is the amount you’ll have to pay if something happens during the time of your rental. If you want to avoid unwanted surprises, you should consider adding a no-deductible option to your Hillside car rental.

Top tips for hiring a car in Hillside

  • Economy car hires in Hillside are around 14% cheaper than other car types, on average

FAQs about hiring a car in Hillside

  • The average price of fuel in Hillside is R52,18 per litre over the past 30 days. Filling up a tank of fuel costs between R626 and R835, depending on the car size.

  • Economy (Ford Fiesta or similar) is the most frequently booked car hire type in Hillside.

  • Car hire companies onsite at John F Kennedy Intl airport include Dollar, Hertz and Thrifty.

  • Car hire companies onsite at Newark airport include Dollar and Thrifty.

  • Car hire companies onsite at LaGuardia airport include Dollar, Hertz and Thrifty.

  • Car hire companies that offer shuttle or pick-up services from John F Kennedy Intl airport to off-airport locations include Dollar, Hertz and Thrifty.

  • Car hire companies that offer shuttle or pick-up services from Newark airport to off-airport locations include Dollar and Thrifty.

  • Car hire companies that offer shuttle or pick-up services from LaGuardia airport to off-airport locations include Dollar, Hertz and Thrifty.

  • Take a look at our extensive car hire location map to find the best car hire deals near you.

  • A Economy car hire in Hillside costs R730 per day, on average.

  • A Intermediate car hire in Hillside costs R848 per day, on average.