Hillside car hire
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Hillside car rental reviews and directory
Advantage
No score is available
Cleanliness
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Comfort
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Pick-up/Drop-off
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Value for money
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One location in Hillside
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Reviews
6,4 Good
Oct 2019
Cons:
Pickup process is terrible10,0 Excellent
Oct 2019
Pros:
The woman who worked with me at the counter could not have been nicer. The car was literally right around the corner and ready to goCons:
It took forever to get to the car rental counter at Newark! Like 30+ minutes8,0 Excellent
Sep 2019
Pros:
Easy drop-off, nice carCons:
Not the friendliest staff at pick-up or drop-off, tires needed air8,0 Excellent
Sep 2019
Pros:
Yes. Staff was friendly and drop off was easy.Cons:
It was pretty good2,8 Mediocre
Sep 2019
Pros:
I was able to get a car same dayCons:
Just about everything. First car had rock damage to the windshield and I was asked to sign off on the existing damage to the car prior to inspecting. The entire facility is trashy and dirty. The worst part is the EZpass charge. Because of the EZpass charge alone, I will not rent from advantage again5,6 Okay
Sep 2019
Cons:
Old car 50k miles with strange smellEconomy Rent a Car
No score is available
Cleanliness
-
Comfort
-
Pick-up/Drop-off
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Value for money
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One location in Hillside
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2,0 Mediocre
Apr 2019
Cons:
Had no car for me, ride customer service5,2 Okay
Mar 2019
Pros:
The car was in good shapeCons:
Overall customer service. The entire staff just didn’t care. The attendant who pulled up the car was on her phone cackling obnoxiously in the middle of my transaction. The man who did the walk-around didn’t offer to help with baggage or go over any features, benefits of the vehicle. overall, poor5,2 Okay
Mar 2019
Cons:
The outside of the car was not clean3,2 Mediocre
Mar 2019
Pros:
Drop off was super easyCons:
Called a month ahead of trip and asked if debit cards are accepted. Was informed that they would accept a debit card but a higher deposit is required. No problem there, but upon arrival was then told I'd be charged an extra $30 per day on top of the higher deposit for the daily damage waiver insur.5,6 Okay
Mar 2019
Cons:
Rental car company said they did not have my reservation. I gave them my confirmation number and they said they had no record of it.2,0 Mediocre
Feb 2019
Cons:
I rented a car in advance and the rental company at the airport closed earlier than their stated closing time and I missed the rental. So I had to rent another car and lost the $200 because it’s non refundable due to 3rd party rental. I will rent directly from the rental company from now on.Enterprise
10,0
Excellent
8 reviewsCleanliness
10.0
Comfort
10.0
Pick-up/Drop-off
10.0
Value for money
10.0
2 locations in Hillside
Hertz
10,0
Excellent
13 reviewsCleanliness
10.0
Comfort
10.0
Pick-up/Drop-off
10.0
Value for money
10.0
One location in Hillside
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Reviews
2,0 Mediocre
Jun 2020
Pros:
Nothing. They cancelled the morning of the reservation and didnt even try to help find a replacement.Cons:
More friendly customer service. I realize they are struggling financially but that's no reason to abandon courteousness and caring.10,0 Excellent
Nov 2017
Pros:
Top service with friendly and helpful people.5,2 Okay
Jul 2017
Pros:
Costume service was ok.Cons:
Not being able to make changes on my booking a few hours after booking and the vehicle giving me some problems with a tire that kept loosing air.4,0 Okay
Jul 2017
Cons:
La atención en Hertz fue muy mala, ellos no tenían la información de la reserva.5,2 Okay
Jul 2017
Pros:
The car itself was fine, the pickup process was fine, the reps were friendly enough.Cons:
Because it was Sunday for car dropoff, I used the key-drop to return the car/keys. BUT, when I closed the key-drop drawer, the lock on the key-return box fell off (was never properly locked) and the whole door fell open, exposing all of the keys that had been dropped off. If an unscrupulous person got access to all the keys, they could have taken any vehicle, etc. Of course, I took pictures to document this situation.4,0 Okay
Sep 2016
Pros:
Only the priceCons:
No spire and I do have a flat tire if I do half I do half call you private company to charge xxxxxx amount of moneyNational
2,0
Mediocre
18 reviewsCleanliness
2.0
Comfort
2.0
Pick-up/Drop-off
2.0
Value for money
2.0
One location in Hillside
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Reviews
2,0 Mediocre
Oct 2020
Pros:
Their customer service was really very good. Unfortunately they had no cars to honour the booking. They did try to help and we're very willing to do so. But there were no cars.Cons:
Have more cars.8,8 Excellent
Nov 2019
Pros:
Quick and pretty easy processCons:
Confusion when picking up car - it was origami given to another couple and then they were told to get out and give the car to me (with no explanation)8,4 Excellent
Oct 2019
Pros:
Staff at Newark was excellent. Beautiful van and nice ride.Cons:
The price for less than 24 hours was quite pricey.9,6 Excellent
Oct 2019
Pros:
Pick up and drop off were both super easy. Everything went smoothly. No complaints.Cons:
I always like a cheaper deal, but this was the cheapest option i could find9,6 Excellent
Aug 2019
Pros:
The customer service was excellent I really appreciated the help given to me by your employee HAAS.4,8 Okay
Aug 2019
Pros:
Pick-up counter was a nightmare-- we waitied 30 minutes. They were woefully understaffed, and all but one of the staff was ridiculously slow. The location is also very difficult to access when returning the car. It's like some kind of google map exercise to see if you can actually find the drop-offCons:
More staff, or at least one that felt some sense of urgency. Unfortunately, the location issue is a bigger issue with Newark Airport.Routes Car & Truck Rentals
2,0
Mediocre
2 reviewsCleanliness
2.0
Comfort
2.0
Pick-up/Drop-off
2.0
Value for money
2.0
One location in Hillside
Ace
No score is available
Cleanliness
-
Comfort
-
Pick-up/Drop-off
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Value for money
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One location in Hillside
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Reviews
9,6 Excellent
Jul 2019
Pros:
It was a small operation. I hadn’t seen on like it in a long time. The two ladies that attended me were so sweet and funny.Cons:
The car didn’t have Bluetooth that was the only thing.2,0 Mediocre
Jun 2019
Cons:
For starters, on the day of pick up the woman at the reservation counter called and ask me if I can pick up the car earlier than my reserved time because she wanted to go home early. When I picked up the car she wanted to charge me for miles4,4 Okay
Feb 2019
Pros:
Easy to get to, shuttle driver was really nice. Not many people there so easy in and out.Cons:
They took a deposit and it was not returned within a week, which is when I am writing this review. Spoke on the phone with them yesterday, was told they would refund money that day, but not done. An unprofessional operation - there was no receipt given at return.3,6 Mediocre
Jul 2018
Pros:
Good on gas. Remember, Jersey has gas station attendants. You do not pump your own gas.Cons:
2012 vehicle. Bubble on front right tire. Windshield wiper smacking right pilar. Many nicks and dings over the entire car which, as it turns out, blended in with most vehicles in Jersey... Only after you make to reservation you find out where the rental location is. Take the train to the "hotel pickup". Don't go to the "Rental Car" station. READ THE AGREEMENT CAREFULLY!8,0 Excellent
Jul 2018
Pros:
Got in and got out. Was cheap. Drop-off was simple.Cons:
Finding the pick-up location was a huge hassle. It's tucked under a parking garage next to a hotel. Can't see the signage from the street.2,0 Mediocre
Mar 2018
Pros:
the car was very old and was malfunctioning. I could barely drive up-hill as the engine was stalling. I had difficulty passing other cars as I couldn't accelerate due to engine problems, I guess? This car should have not been in service as it wasn't safe for the driver or for the passing traffic. Additionally, Ace charged me $350 on my credit card even though I prepaid for the rental. I never got a receipt for the charge and I'm disputing it with my credit card. Ace office was old and smelly, the employees were smoking cigarettes in the office. Terrible experience for a car rental. I will never use ACE againAce Rental Cars
No score is available
Cleanliness
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Comfort
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Pick-up/Drop-off
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Value for money
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One location in Hillside
ADDCAR RENTAL
No score is available
Cleanliness
-
Comfort
-
Pick-up/Drop-off
-
Value for money
-
One location in Hillside