Mini |
Economy |
Compact |
Intermediate |
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Pick-up truck |
4 locations in Hayward
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Reviews
8,0 Very Good
Oct 2020
Cons:
Staff Alex was not pleasant at the Hayward Mission Blvd office, kinda rude and condescending. Didnt even show us the features of the van. it woukd hqve been better if they rented the actual car they advertise on their site.6,4 Okay
Jan 2020
Pros:
The car drove well and was a gas saver.Cons:
I was not allowed to drop the car off at a different location. It needs to be more clear that there is no option for that before it is purchased.8,0 Very Good
Jun 2019
Pros:
Staff was extremely helpful though processing was slow.10,0 Wonderful
Feb 2019
Pros:
The staff was very helpful and friendly. I am happy for choosing Hertz.Cons:
Nothing8,0 Very Good
Nov 2017
Pros:
I like the location- very close and convenient.Cons:
Waited too long. Felt like we were given the round around.10,0 Wonderful
Oct 2017
Pros:
Excellent service and friendlyCons:
Nothing5 locations in Hayward
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4,0 Mediocre
Jan 2021
Cons:
I picked a Toyota rav 4 to reserve it online for only one way trip but when I got there in Hayward to pickup the Toyota RAV4 the lady said you are late & we cannot hold the vehicle after 1 hr of opening , so the lady offered 5 vehicles left to choose from , they are family vans & luxury cars , they are more money to rent , on the spot had to pay more to rent the vehicle. Picked up the van it was dirty . I paid $163. Just for one day rental plus refundable $200. For insurance. Quite expensive if I say wouldn’t u think . I asked if there was a discount, the lady said no . So is it my fault because I am an hour late to pick up the car? They did not mention in their website to pick-up on time and they will not hold the vehicle. Really, I had such a horrible experience with this company. I don’t recommend to anyone.2,0 Poor
Jul 2020
Pros:
NothingCons:
Make sure to let customers know what credit cards and banks are not accepted. I never was even able to pick up the car because they didn’t accept my bank card2,0 Poor
Mar 2017
Pros:
Ordered a car at the airport and the rental site was located off siteCons:
Nothing. I cancel the rental and went direct to the rental car company.8,0 Very Good
Jan 2017
Pros:
The friendly staff and manger at the 98th location in Oakland.Cons:
No one picks up a phone call or returns a call.10,0 Wonderful
Jan 2017
Pros:
Guys were professional and quick, and the car was in a very good condition.Cons:
The office was closing at 6 pm, so I had to run for pickup and speed for dropoff :) Though, to be fair, the ladies and gentlemen in the office were willing to stay a few minutes after.8,0 Very Good
Jan 2017
Pros:
Easy pick-up, easy drop-off.Most popular car type | Mini |
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