Pick-up location | Guanajuato |
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Car types | |
Hire locations | 0 |
Airport locations | 0 |
Mini |
Economy |
Compact |
Intermediate |
Standard |
Full-size |
Luxury |
People carrier |
Passenger van |
SUV |
Commercial |
Pick-up truck |
One location in Guanajuato
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Reviews
2,0 Poor
May 2021
Cons:
They did not have our car. We were left stranded. Very disappointing, we will never use this service again.10,0 Wonderful
Apr 2019
Pros:
YesCons:
All was good2,0 Poor
Dec 2019
Cons:
It was bad We got there and no cars available even with a reservation2,0 Poor
Jul 2018
Cons:
Vehicle was not available. Had to go with a different company5,6 Fair
Jan 2017
Pros:
Friendly although slow service at the rental counter in Leon. Friendly and helpful service in Mexico City. At window had a big crack and there were a lot of scratches and dents on the car.2,0 Poor
Jun 2022
2,0 Poor
Feb 2022
One location in Guanajuato
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2,0 Poor
May 2021
Cons:
The car should be illegal to rent. It was filthy dirty, had no wiper blades or windshield fluid, the steering wheel barely worked and the car vibrates when I went in excess of 30MPH. The airbag light was in so that also would not have deployed.2,0 Poor
Apr 2021
Pros:
Maybe I didn't reserve the car with enough anticipation because when I arrived to the airport, the agent said there was no availability. I was puzzled because I got two confirmation emails stating I had a car reserved. But the agent said I need to reserve at least 24 hours in advance. They had no cars available. I got no car. I had to call car insurance to reimburse me my money.Cons:
Car agency and Kayak need to have better communication and coordination so the client can know what to expect by arrival.2,0 Poor
Mar 2021
Pros:
Nothing at all, it’s a rip off, they don’t give you options at all,car was dirty inside and out, no gas, not what I reserved, and the insurance I bought when made the reservation it’s NO good but theirs is the best!! I don’t understand if it’s a Budget franchise and they are all over the world the insurance from the USA and Bidget is from the USA some they make you buy theirs and make more $$ Now I have to call and get my reimbursement I hope I can get it back but I will NEVER rent from them again lCons:
Customer service and options from the beginning6,0 Okay
Jan 2021
Pros:
The staff was very friendly and efficient.Cons:
The car pickup is not actually on airport as advertised, but a short drive away across the highway. Drop-off is at the airport. The car I got was in need of some maintenance. Various door lights came on and off while driving, with beeps. The handle to open the fuel tank is loose and pops off. The drivers seat was a little ripped. This vehicle was in need of some maintenance to address those issues or time to go to a lower quality rental agency, and an appropriately reduced price.2,0 Poor
Nov 2016
Cons:
When I went to the counter, they did not have the car that I reserved.2,0 Poor
Oct 2016
Pros:
It located in the airport. Thats the best thing i can honestly say about them.Cons:
They did not have the car type i expected and had to drive a lower car. The car was not washed, and had a bad sensor where it was beeping every 10 mins. The beeping came from the open door sensor. Yet all doors where closed. Also i got over charged. They toldme one price and at the end om my 3 night rental the game me a different price. Please be diligent and have everything in writing. They tell you one thing and do another thing. Rule of thumb, check your final price before taking the car.One location in Guanajuato
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3,6 Poor
Sep 2019
Cons:
The cars look like junk yard vehicles bad tires2,0 Poor
Jan 2017
Cons:
When we arrived late evening in Leon and went to the Europcar counter, our "reservation" didn't mean anything. The people in front of us were dealing with the same issue - there was one car, two of us with reservations, and both of us had a price quoted that was DOUBLE what our reservation said. (they added in insurance, a different location drop off fee and a commission, even though none of that was mentioned in our reservation). We ended up walking away and taking cabs for the week. DO NOT RENT FROM EUROPCAR and don't think your reservation means anything.One location in Guanajuato
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2,0 Poor
Jun 2018
Cons:
Didn’t rent the car for stupid politics not mentioned in the web site, and didn’t refund my money.2,0 Poor
Jan 2023
One location in Guanajuato
One location in Guanajuato
One location in Guanajuato
One location in Guanajuato
One location in Guanajuato
One location in Guanajuato
Most popular car type | Full-size |
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