Pick-up location | Greensboro |
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Hire locations | 22 |
Airport locations | 10 |
Mini |
Economy |
Compact |
Intermediate |
Standard |
Full-size |
Luxury |
People carrier |
Passenger van |
SUV |
Commercial |
Pick-up truck |
5,9
Okay
155 reviewsCleanliness
6.9
Comfort
6.2
Pick-up/Drop-off
7.1
Value for money
5.9
One location in Greensboro
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Reviews
8,0 Excellent
May 2021
Pros:
Courteous staff. Easy pickup and drop off.Cons:
Don’t try to upgrade me when the vehicle I want is there. I reserved a convertible because that’s what I want to drive.2,0 Mediocre
Apr 2021
Cons:
Would have been better to get the car I reserved. Went from a Cadillac to a Toyota Corolla. Tiny, can’t get in or out easily. Setting will sits too low as does the seat. Joke of a car!!!4,0 Okay
Apr 2021
Pros:
Friendly and helpful but I didn't get the car I wanted6,0 Good
Apr 2021
Pros:
YesCons:
I was pulled over by a State Trooper, due to the vehicle having a “Tag Applied For” , instead of an actual license plate. He provided me with the license plate # that’s registered to the vehicle and said he pulled me over because the vehicle should have have a license tag.10,0 Excellent
Jan 2021
Pros:
Staff was friendly and pick up and drop off were easy.2,0 Mediocre
Nov 2020
Pros:
nothing, they were not thereCons:
I arrived at 11:15 into GSO/PTI airport, and the Alamo staff did not wait, and no other rental agences were still open, so I was forced to get a $70 uber ride to my destination and find a car the next day. No one was available by phone to assist me that evening (even the 24 roadside assist was not answering) and the following day I was able to reach roadside assistance who said that they could not help. I phoned the national office and was told that someone would contact me. No one ever called, apologized, or offered to reimburse me for the extra expense. WORST service I have ever received. You CANNOT count on Alamo.10,0
Excellent
63 reviewsCleanliness
9.6
Comfort
9.6
Pick-up/Drop-off
10.0
Value for money
8.3
7 locations in Greensboro
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10,0 Excellent
Oct 2020
Pros:
Awesome customer service! Love this location and they changed the tires needed before my trip efficiently.Cons:
N/a9,2 Excellent
May 2020
Cons:
Who ever clean the cars didn't do a good job. Vehicle had a smell of Marijuana.9,2 Excellent
Mar 2020
Pros:
Yes9,6 Excellent
Feb 2020
Cons:
I had a great experience with my rental, the only reason I give a good and not excellent on cleaning was because the car was washed before I got it, but was a quick wash, mirrors still had salt on them, was really hard to see merging on to the interstate from the airport at night and nowhere to pull off safely to clean them myself. But again, overall was a great experience3,2 Mediocre
Jan 2020
Cons:
I did not rent the vehicle. I would like a refund of the $44 it was taken for insurance on a vehicle that I did not rent9,6 Excellent
Oct 2019
Pros:
Good service8,0
Excellent
42 reviewsCleanliness
5.9
Comfort
7.3
Pick-up/Drop-off
8.0
Value for money
8.6
One location in Greensboro
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2,0 Mediocre
Dec 2017
Pros:
NothingCons:
I reserved a vehicle on carrentals.com and was offered renters insurance at $9/day. There was no option to pay online but i reserved at that price. When I got to the aorport they did not honor my renters insurance price and tried to charge me $29/day. Horrible business practices and unprofessional company. I will NEVER rent with them in my life time.6,4 Good
Sep 2017
Pros:
The truck was great.Cons:
I wasn't told that there would be a fee to return the car at a different location when I booked the rental. I was quoted three different prices. My credit card was charged more than my receipt. It was complicated to find where to return the keys. I won't use this company again.8,0 Excellent
Jul 2017
Pros:
price and customer serviceCons:
car messed up on me but I was given another5,2 Okay
Jun 2017
Cons:
I don't want to blame Budget as a company, but the man behind the counter flat out lied about the rate and what we signed. Yes, you should always read what you sign, but when someone tells you what it is, you expect they are being truthful. Customer service reimbursed 20%, but we never should have been in that position.9,6 Excellent
May 2017
Pros:
Quick on the drop off and, when we had to re-rent the same car to drive to another airport because of a weather issue the employee got me back on the road quick and adjusted the rental for the fuel I'd prepaid.10,0 Excellent
Mar 2017
Pros:
It was great.6,7
Good
41 reviewsCleanliness
6.6
Comfort
6.6
Pick-up/Drop-off
7.0
Value for money
6.4
One location in Greensboro
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2,0 Mediocre
Jan 2021
Pros:
Not much. Stood waiting at the counter while the agent was engaged in a personal conversation with someone without a mask. She could not answer questions about the drop off, and could not provide a phone number for the drop off location. Was overcharged for a full tank of gas at the dropoff location, which I will dispute. Refused a paper receipt at dropoff and was told I would get an emailed receipt. When I questioned what the charge would be for fuel, the agent said he did not know. The emailed receipt shows a charge for a full tank of gas, when the tank was over half full. That charge will be disputed. I will try to avoid Thrifty in the future.Cons:
More attentive staff, provided with better information.8,0 Excellent
Dec 2020
Cons:
car squeaked10,0 Excellent
Sep 2020
Pros:
the rental priceCons:
lower price9,2 Excellent
Sep 2020
Cons:
All excellent except the time gap to get back our deposit10,0 Excellent
Jul 2020
Pros:
Quick and in a hurry which was appreciated because I was in hurry to see my daughterCons:
All good9,6 Excellent
Jul 2020
Pros:
Staff was helpful on pickup. The drop off was a little unclear from the signage.4,5
Okay
40 reviewsCleanliness
5.8
Comfort
5.6
Pick-up/Drop-off
4.0
Value for money
4.5
2 locations in Greensboro
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2,0 Mediocre
Jan 2022
2,0 Mediocre
Dec 2022
2,0 Mediocre
Nov 2021
10,0 Excellent
May 2021
Cons:
If there was someone at counter so you could use another method of payment. It was 6:00 am and nobody was at the Hertz counter. It was closed! I thought that to be strange at an airport.10,0 Excellent
Apr 2021
Pros:
I would like to thank the staff, they process went fast and returning was a breeze.Cons:
Na2,0 Mediocre
Aug 2020
Cons:
I will never rent from this company again!!! It has the worst customer service ever!! I spent over 4 hours on the phone..... 3 separate calls .... to see if I could get a larger vehicle. Long story short... I didn’t get a larger vehicle AND I was charged $100 to cancel the reservation. The company basically stole $100. I was trying to move my daughter across the country to college and they didn’t care. Free $100.3,7
Mediocre
59 reviewsCleanliness
5.3
Comfort
4.6
Pick-up/Drop-off
3.7
Value for money
4.2
2 locations in Greensboro
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Reviews
2,0 Mediocre
May 2021
Pros:
nothingCons:
have the car I reserved there and ready and not try to downgrade me especially when it was booked months in advance2,0 Mediocre
Apr 2021
Cons:
I received a car with expired tags and they refused to change it. Very bad disrespectful costumer service2,0 Mediocre
Sep 2020
Cons:
Closed when got there, could not get a car from Budget3,6 Mediocre
Aug 2020
Cons:
Review your rental requirements it makes no sense absolutely none that a credit card is better then a debit card rethink that . I will never consider renting from you again2,0 Mediocre
Jan 2020
Pros:
Not one thing.Cons:
I made reservations and was sent on a‘wild goose chase “ for a car. I was not able to rent a car because the price almost tripled from my original rental price. So I ended up renting a car from Enterprise. (They provided EXCELLENT service)2,0 Mediocre
Dec 2019
Pros:
No it was all poorAvis
6,0
Good
18 reviewsCleanliness
5.5
Comfort
7.0
Pick-up/Drop-off
6.0
Value for money
6.0
2 locations in Greensboro
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Reviews
4,4 Okay
Sep 2019
Pros:
Pickup and drop off was close to the terminal in both locations.Cons:
Two things: 1- Picking up the rental took entirely too long (25 minutes) to bring the car to us. That left us waiting outside in a parking garage in the heat with a 14 month old. 2- Our rental was out of oil at the time of pickup. Avis’s solution was to tell us to go put oil in it ourselves.5,6 Okay
Nov 2016
Pros:
Nice black Suburban in good conditionCons:
Tried to give me a Tahoe first then when pressed that I rented a Suburban for its larger cargo they had me wait. Car was not ready at scheduled time and had to wait for an oil change for an hour and a half.10,0 Excellent
Jul 2022
2,0 Mediocre
Mar 2022
10,0 Excellent
Jan 2022
2,0 Mediocre
Oct 2021
4,4 Okay
Sep 2019
Pros:
Pickup and drop off was close to the terminal in both locations.Cons:
Two things: 1- Picking up the rental took entirely too long (25 minutes) to bring the car to us. That left us waiting outside in a parking garage in the heat with a 14 month old. 2- Our rental was out of oil at the time of pickup. Avis’s solution was to tell us to go put oil in it ourselves.5,6 Okay
Nov 2016
Pros:
Nice black Suburban in good conditionCons:
Tried to give me a Tahoe first then when pressed that I rented a Suburban for its larger cargo they had me wait. Car was not ready at scheduled time and had to wait for an oil change for an hour and a half.National
No score is available
Cleanliness
-
Comfort
-
Pick-up/Drop-off
-
Value for money
-
One location in Greensboro
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Reviews
8,0 Excellent
Oct 2017
Cons:
Price was high but did not have any other obvious alternative on short notice.8,8 Excellent
Sep 2017
Pros:
the Tahoe was beautiful and drove great. Burt checked us in and he was a real treat to work with. great sense of humor.Cons:
car smelled like smoke on the inside. super gross. really irritated my wife.8,0 Excellent
Oct 2017
Cons:
Price was high but did not have any other obvious alternative on short notice.8,8 Excellent
Sep 2017
Pros:
the Tahoe was beautiful and drove great. Burt checked us in and he was a real treat to work with. great sense of humor.Cons:
car smelled like smoke on the inside. super gross. really irritated my wife.Rent-A-Wreck
No score is available
Cleanliness
-
Comfort
-
Pick-up/Drop-off
-
Value for money
-
One location in Greensboro
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Reviews
8,0 Excellent
Aug 2017
Pros:
They had a car availableCons:
They require a lot more info than regular rental places including references, social security number, place of employment, and own private insurance. It was extremely off putting.5,6 Okay
Apr 2016
Pros:
Nice & friendly service @ least the saleman I had( black Guy) The Car was reliable Point a to point bCons:
the seats was filthy ,smells bad .. you get what you pay for8,0 Excellent
Aug 2017
Pros:
They had a car availableCons:
They require a lot more info than regular rental places including references, social security number, place of employment, and own private insurance. It was extremely off putting.5,6 Okay
Apr 2016
Pros:
Nice & friendly service @ least the saleman I had( black Guy) The Car was reliable Point a to point bCons:
the seats was filthy ,smells bad .. you get what you pay forEasirent
No score is available
Cleanliness
-
Comfort
-
Pick-up/Drop-off
-
Value for money
-
One location in Greensboro
Priceless
No score is available
Cleanliness
-
Comfort
-
Pick-up/Drop-off
-
Value for money
-
One location in Greensboro
Sunnycars
No score is available
Cleanliness
-
Comfort
-
Pick-up/Drop-off
-
Value for money
-
One location in Greensboro
Most popular car type | Economy |
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