Greensboro Car Hire

Cons: Cost is a lie!

Cons: The car I was given had dents and scratches all over it. I pointed this out to the attendant who was helpful and he helped me mark the damage on my paperwork. After 30 minutes I was ready to leave. I got into the car and someone had been smoking in it. Alamo was competitive price wise but they need to pay attention to detail.

Cons: Actual car was very cramped and uncomfortable. Much smaller than the car I anticipated. Beside the fact it was new, I didn't care for it at all.

Cons: I had no instructions on how the newer automobiles work. I had to try and figure out what things were and how to use and find things. Also, I had no idea how to get from Greensboro airport to Asheville, NC. Our daughter-in-law hand wrote instructions from her phone so that we could find our way.

Cons: When I went to pick the car up, they told me that I needed to provide them with a credit card in order to be able to rent the car. Other car rental companies don't require this and while this requirement was stated in the fine print (which many people don't read), I feel that Alamo owes it to their customers to clarify this requirement in large print when you are about to make the reservation. I offered to provide a credit card number, exp. date and security code, but was told that the actual credit card needed to be presented. I had to rent last minute with Avis, who do not require credit cards. it ended up costing about twice as much.

Cons: When I dropped off my car, the charge was nearly twice too high. For some reason, my Alamo reservation was handled by the Enterprise office. They said my car was supposed to be returned in San Antonio, not Austin. Fortunately I had my original booking with me, which showed otherwise. They fixed the price for me, and they said the problem was Kayak had given them the incorrect reservation information.

Cons: I tried to change my reservation online after I had picked up the car. It did not work well. So I had to call the airport location - which amended my reservation to my liking. Also the drop off fee for about 400 miles in the same state was enormous. This also was not broken out in the overall fee. In short, execution of the contract over the life of the contract was lacking.

Cons: There were many customers waiting for service during both pick up and drop off. This may have been the rush hour (closing time Satursday and then weekday rush hour).

Cons: Car interior was dirty Gas tank was only 3/4 full

Cons: Was told I had to have full coverage in order to rent

Cons: I didn’t like how the price kayak gave me as a final rental price that was supposedly due at time of pick up was nowhere near the price I paid st the time of drop off. I didn’t like how the amount was due at drop off instead off pick up like advertised. The amount difference between what kayak said I was going to pay and I actually paid was 50% more which was s huge amount of money since I rented the car for 12 days.

Cons: Some hidden costs convention charge etc.

Cons: NA

Cons: car smelled like smoke on the inside. super gross. really irritated my wife.

Cons: Price was high but did not have any other obvious alternative on short notice.

Cons: Didn't like that the app changed your entire reservation (and price) just because I made a time change. Thankfully the agent at the desk fixed it for me without any questions. Please update your app to allow for a time change without changing the price (it was up to twice as much and I was getting less time because my flight was delayed).

Cons: Staff was not friendly.

Cons: Car had scratches, gouges on hood and fender. Extra walking back and forth to have to report it and document it so I wouldn't get charged. They didn't have their own counter and didn't ever have anyone at the pickup/dropoff location

Cons: The car was small. It was a 2016 model with 40,000 + miles on it. It ran fine, just wasn't very comfortable. I got what I paid for.

Cons: The car had over 20,000 miles on it which is more than we’re used to with other companies. It could have been cleaner.

Cons: Nobody working at the Thrifty counter, so had to go to Dollar counter. Had to wait 20-25 minutes in line. The car was a little old. Was expecting a newer car, had over 12,000 miles on it already. Nobody was working outside either for pick up or drop off.

Cons: Budget’s systems were down when we picked up, rental paperwork was done by hand (a very throwback ‘60’s experience for the kid at the counter)

Cons: The agent at the desk would not take the rate we were quoted. We have tried three times to reach a manager and no answer yet. The agent at the desk assured us someone would contact us but could not give us the price quoted to us online.

Cons: The checkout person was adding all sorts of upgrades to my bill without explanation, somehow I got charged $100 on what was supposed to be a $30-$40 rental. I will never use Budget again, this was ridiculous.

Cons: it took entirely too long at the counter in the airport, about 15 minutes from when I first talked with an agent, until I walked away with the keys

Cons: The representative was deceitful in the explanation of charges at pickup. The way he attempted to offer additional services was as if he was confirming something I had already agreed to. For example, "So you will be using our Premium Protection Package, and prepaid gas?" rather than, "Would you like to purchase our Premium Protection Package and prepaid gas?" He also did not at all explain that the charges were daily rather than one time fees. I ended up paying twice as much as I had anticipated. It was absolutely NOT worth the cost and I will not ever do business with this company again. I should not have to read the fine print to avoid being jipped by a car rental company. I should be able to trust that business.

Cons: So many added fees

Cons: On the phone I was told by a representative at that branch that I wouldn't be charged an extra fee for renting under 25 as long as I had a credit card in my name, which led to my decision to get the rental car. However, when I got to the location I was charged an under 25 fee, which doubled my entire car rental cost. It seems to me like there needs to be better communication within the branch.

Cons: My reservation was for a small SUV. Only to find out that all they had was 2 compact cars. I asked about a vehicle that someone had just dropped off and I ended up getting it but it was only a Ford Fusion.

Cons: One-way rental for a mid-size was $138 then get hit with an additional $40 for taxes and fees.

Cons: Only thing that would h

Cons: It was a hybrid car. There were a lot of features that wasn’t familiar with like the figuring out the gas vs electric or how to use the air via the touch screen. The car was comfortable and drove smooth but I almost wish it wasn’t as fancy. Felt like I needed to read the manual before getting in. L

Cons: the seats was filthy ,smells bad .. you get what you pay for

Cons: They require a lot more info than regular rental places including references, social security number, place of employment, and own private insurance. It was extremely off putting.

Cons: There was nothing I did not like

Cons: Car was located at the very end of the parking lot. Also, would have been nice to give instructions on how to return the car, i.e. park the car, take down odometer readings, then walk up to their counter vs an attendant in the parking lot.

Cons: I recently rented a car on Kayak through Dollar. The photo and placement of the listing was in the "standard" section of the listing page. The car shown in the photo was a Chrysler 200. I booked the car and showed up at the counter to retrieve my car. Upon arriving and meeting the agent, I was informed that I rented a "Generic" car, which meant "compact". The agent didn't make any offer to make things "right". I canceled the reservation, walked down to the Budget counter, and paid more to get the car advertised on the listing from Dollar. The experience costed me time and money. This will be my last experience with Dollar (along with everyone in my company). No wonder their on-line reviews are what they are.

Cons: It sucks.

Cons: Excessively long wait to receive car after arrival. At least 30min. About 7-8 other reservations also waiting for their car. Car was damaged which required going back to the counter to document after pick up. Bumper scraped badly and car keyed on passenger side. Also every door appeared to have been taped closed for some reason which left the glue residue in the paint body.

Cons: The attendant at the counter didn't listen or care that HE made the mistake.

Cons: Having to drive to GSO because no lots in Winston had Sunday hours.

Cons: For a 7 passenger it had no space for luggage. We had to have o e seat down to fit 2 checked bags. Good tho g we only had 6 people.

Cons: Unable to spend my own money, forced to use credit... felt treated like a criminal even though I'm a return customer...

Cons: When I plugged in to rent car from GSO, Kayak did not let me know that they had changed from airport to a location about 15 minutes away. Hertz clerk at GSO airport did nothing to help with this-said it was Kayak's and my problem.

Cons: Very expensive

Cons: The pick up was horrible as the printer was down and the electronic signature pad was not working either. After waiting for over 45 minutes just to sign for the car, the car was pulled to the front. The car reeked of smoke when I picked it up and was dirty and sticky inside. The door panels and cup holders had sticky residue that was not cleaned.

Cons: - I originally reserved a rental car from Hertz at a non-airport location but because my flight was cancelled and I was placed on a later flight, the non-airport Hertz location would be closed. So I had to make a new reservation at the airport Hertz location since it was the only location that would be open. They charged $50 per day for a compact car - check in and check out took much too long and staff was unhelpful - car was located in a lot much too far from the check out counter

Cons: When I arrived I was not greeting verbally or with any kind of acknowledgement I walked into the waiting area. Common courtesy would indicate, not to mention a paying customer, some type of "Welcome" would be in order. Drop off was well done!

Cons: Price commitment

Cons: Tried to give me a Tahoe first then when pressed that I rented a Suburban for its larger cargo they had me wait. Car was not ready at scheduled time and had to wait for an oil change for an hour and a half.

Cons: Two things: 1- Picking up the rental took entirely too long (25 minutes) to bring the car to us. That left us waiting outside in a parking garage in the heat with a 14 month old. 2- Our rental was out of oil at the time of pickup. Avis’s solution was to tell us to go put oil in it ourselves.