Pick-up location | Fuquay-Varina |
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Car types | |
Hire locations | 1 |
Airport locations | 0 |
Mini |
Economy |
Compact |
Intermediate |
Standard |
Full-size |
Luxury |
People carrier |
Passenger van |
SUV |
Commercial |
Pick-up truck |
3 locations in Fuquay-Varina
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Reviews
10,0 Wonderful
Oct 2019
Pros:
The people working there ,were very helpful and friendly.The had excellent patience with me as a foreigner to culture and country.Cons:
4 me everything was fine2,0 Poor
May 2019
Pros:
Nothing. Car smelled very unclean.Cons:
Over all was major disappointment6,0 Okay
Apr 2019
Pros:
Easy drop offCons:
The reservation wasn't for the Airport location. The desk clerk wasn't any help and only offered to call me a cab. Called Hertz customer service which had to cancel the original pre-paid reservation. Made new reservation for the Airport location with a new price. Also $100 cancel fee.9,6 Wonderful
Apr 2019
Cons:
Car had a light/faded cigarette smell...ultimately was fine but would have preferred to not have that.6,8 Okay
Jul 2018
Pros:
Car was clean and nice for a compact. Drop-off was easy.Cons:
I didn't realize that the rental car was to be picked up in town rather than at the airport. Why was that not apparent? I'm not computer illiterate so why was this not front and center? An extra $50 for nothing and the rental fee was already high (we just had a rental in Wisconsin at a much lower rate for a much better car). Pushy attendant.2,0 Poor
Jul 2018
Cons:
didnt get a car, ended up scrambling in an Uber trying to find one6 locations in Fuquay-Varina
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Reviews
5,2 Fair
Oct 2020
Pros:
Drop off was difficult and unclear. There was only a small sign saying that budget was closed and to return car to avis. this should have been told to me at the time of pickup to avoid complications catching my flightCons:
they should have disclosed that they would not be "open" during my return hours and how to return the vehicle to prevent issues when trying to catch my flight after spending 30 minutes driving around the rental area and airport trying to figure it out for myself2,0 Poor
Jul 2020
Pros:
Nothing.Cons:
I rented a convertible to drive away from my wedding to our reception. They called me 10 minutes before pickup and said “whoever rented the convertible didn’t bring it back last night.” Upon calling them a second time and speaking to another representative, he informed me they never have convertibles, so whoever spoke to me the first time lied to me. Then he told me they couldn’t help me find the convertible at another local Enterprise and that they wouldn’t honor my Kayak prices. I spent over an hour ON MY WEDDING DAY on hold and talking to various clueless, helpless, hand-wringing local and corporate Enterprise employees. Long story short, we had to rent a convertible from Alamo and they were *AWESOME*, but it ended up being triple the price. Stay away from Enterprise. They’re hapless.8,0 Very Good
Dec 2016
Pros:
the car and price were greatCons:
it took 30 minutes for us to get our car. i had two small tired children running around and it was extremely frustrating.5,6 Fair
Nov 2016
Pros:
The team at the enterprise location were great-friendly and accommodating.Cons:
The price I was quoted on the booking site (kayak) was less than half of the price I was quoted when I arrived at the Enterprise location, even though the booking was finally done on an Enterprise website. The manager said that even though I had a quote in writing it could not be honored because it was made through a 3rd party site (again, final booking was done through Enterprise and they did have my reservation). Todd, the manager, went on to explain that the site did not understand the taxes in North Carolina, so they were not correct in their final quote. This made no sense at all, but I had already made plans that could not be cancelled and had no choice but to accept the higher price. The manager offered an upgrade at $5.00 more per day, but still far more than I had planned to pay and had I known would have made other arrangements. I won't book through a 3rd party site such as Kayak again since, even though I had a written quote, was told it could not be honored. I wonder why Enterprise did not inform me of this beforehand?10,0 Wonderful
Nov 2016
Pros:
The enterprise location I paid for the car with couldn't pick me up, so they transferred it to a location that could pick me up, even though that location wasn't offering the price I paid. The car was new and pristine. I needed to rent a car while shopping for another. I was able to buy a car after only one day of my three day rental. They took it back after one day and credited me for the other two. I was able to return it to another location next to that dealership. No questions asked. Everyone was very kind and friendly.Cons:
Limited weekend hours. I got lucky and the location I went to was open, but trying to get in touch with anyone on the weekend proved impossible.10,0 Wonderful
Oct 2016
Pros:
Shuttle was quick and easy to access. Pick up and drop off was very simple.Cons:
NaMost popular car type | Mini |
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