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One location in Ensenada
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8,0 Very Good
Jul 2019
Cons:
I had no issues with the car or the service...but. Right after I used my credit card in that place. I started receiving alerts from my bank. They tried over charging us a couple of days later. Im sure they also sold our info to other people. There was a charge for 1700 for a mex university..5,6 Fair
Jul 2018
Pros:
good serviceCons:
Insurance alone was over $65 Rediculous and couldn't reach your site to cancel it. The taxi for the whole day was cheaper3 locations in Ensenada
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4,0 Mediocre
Jun 2022
2,0 Poor
Apr 2021
Pros:
nothingCons:
I arrived at the airport...the flight was 2 hours late, hertz was supposed to be open 24 hours--they weren't. I had to pay for an Uber from the airport to the hotel, back to the airport in the morning (same cost as 2 days of my rental) then they only had subcompact cars when I had reserved a full sized car....so I cancelled. worst car rental experience of my life. (it really sucked to be at an airport at 130am in the morning and not have your transportation waiting for you)3,6 Poor
Apr 2020
Cons:
I ordered a Audi or similar car to pick up yesterday. When I got to pick it up they don’t have anything similar to an Aldie and they try to give me a Nissan. I asked if they had anything closer and the closest was a Volkswagen. We spent probably 30 minutes going back-and-forth inside before finally getting out to the cars in the lot. Once we got to the lot, they again try to give me a Nissan. I had to tell them no, we agreed on a Volkswagen. Finally we left with a super basic model Volkswagen instead of the premium Audi that I selected and paid for. I would like a refund for this reservation please.4,4 Mediocre
Mar 2020
Pros:
not muchCons:
pick up & drop off there is no booth just some hertz guys working out of a car trunk in the parking lot hard to find as there is little to no signage at the transaction kiosk the directions they provided was> go out the door cross the street and into the in the parking lot 24,000km on the car it smelled and was poor suspension - shaky ride on the streets and highway4,8 Mediocre
Apr 2018
Cons:
Location of car pick-up was different than advertised. Lots of hidden fees. Inefficient pick-up/drop-off process (long wait and processing times). Although we didn't have high expectations for the economy model car we rented, the brakes and steering we're pretty sketchy.6,0 Okay
Jun 2022
One location in Ensenada
One location in Ensenada
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2,0 Poor
Feb 2023
One location in Ensenada
One location in Ensenada
One location in Ensenada
One location in Ensenada
Most popular car type | Mini |
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