10.0 ExcellentAug 12 2020
Pros: Yes,Cons: Nothing
4.8 OkayDec 23 2019
Pros: Pretty much nothing! I won’t rent from them again.Cons: Just to many little details they don’t tell you about. I also rented a 12 passenger van on the website but got a 15 passenger bus! Asked why I was getting this they said they don’t have 12 passenger vans.......so why is it on the website?
2.0 MediocreOct 27 2019
Pros: I liked NOTHING. Booked an suv a month ago, was called by them the day before to confirm the suv, showed up right on time and they did not have anything available. Unacceptable. And they could have cared less.Cons: Have the vehicle (or something similar) as scheduled. Terrible TERRIBLE TERRIBLE SERVICE.
10.0 ExcellentOct 15 2019
Pros: Staff was amazing!!! Thank you!Cons: Absolutely nothing :)
8.0 ExcellentJul 22 2019
Pros: Staff was helpful and prompt.Cons: I requested a 12 passenger but received a 15 passenger which made luggage storage a big issue.
6.4 GoodApr 7 2019
Cons: I ordered an Economy car and was told that the absolute only car available in all of Wichita was a minivan. I chose an Economy car because then I wouldn’t have to spend more money on gas. Obviously with a minivan the tank is larger and so I paid more for gas. Will not be renting from here again.
2.0 MediocreJul 11 2018
Not Vehicle PromisedCons: Taking large group on trip. Reserved a Chevy Tahoe or similar vehicle. Upon arrival, they had a Ford Flex waiting on me and advised it was similar in size. Had no room for luggage if all the seats were used. Had to cancel reservation. Very disappointed that Budget would try to pass off a Flex as an equivalent to a Tahoe.
2.0 MediocreMay 1 2018
AwfulCons: My reservation was set to pick up at 6:00 pm on Wed, April 25 and no communication that they closed at 6:00pm. I called into Customer Service and told them I was on my way due to a traffic mess up and they were closed but assured me someone would be there since I had my reservation for 6:00pm. I arrived at 6:10 and no one was there. I then called Customer Service back just to be hung up on. HORRIBLE! HORRIBLE! HORRIBLE!!
10.0 ExcellentAug 31 2017
Pros: Quick and easy, nice people
6.4 GoodJun 6 2017
Pros: I rented a Dodge Charger RT, I enjoyed the car overall, the mileage was surprisingly good. It had great pick up and road well.Cons: The level of vehicle was premium, however, it was not equipped as the past vehicles of this class had been. They used to include navigation. However, the manager I spoke to told me they had gotten rid of all the cars in that class with navigation, If I wanted to rent a GPS from them it was $13.99 a day! , The car was not clean, it had been driven on dirt roads and dust was evident throughout the vehicle. During the time I had it, I washed it three times, it was much cleaner when I retuned it that when I picked it up.