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2 locations in Denton
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9,6 Wonderful
Oct 2016
Pros:
Not taken into account the time zone change!8,0 Very Good
Aug 2022
One location in Denton
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Reviews
6,0 Okay
Oct 2022
5,2 Fair
Oct 2020
Pros:
Drop-off was super easy. They let us use their lot to leave our car.Cons:
They could have ensured the car they were giving had been properly cleaned. We received a car that had a plummet of cigarette smoke and with my wife having asthma that was hazardous.10,0 Wonderful
Feb 2020
Pros:
Staff was friendly and quick. Checkin and checkout process easy.10,0 Wonderful
May 2019
Pros:
Very easy, quick drop off. Pleasant staff.2,0 Poor
Jun 2018
Cons:
Didnt mention the additional 200 dollar required deposit. Had to open an escalated ticket to get the refund. The guy at the desk was no help at all.4,8 Mediocre
Nov 2016
Cons:
The vehicle was so loud, I had to turn the radio's volume as high as it would go to hear it. I traveled for 12 hours in that state. It was an extremely unpleasant trip! I am now unsure if I should use Hertz in the future!2 locations in Denton
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10,0 Wonderful
Oct 2018
Pros:
I worry about details and whether my wife will be happy with the vehicle. The manager, Eva Garza was so helpful and had that great spirit that made the whole experience a joy. Eva is a great communicator and made the rental contract process quick and easy to understand. The vehicle was clean and wonderful. We prefer to rent with Avis as we have always had an excellent experiences in the past. The Avis location was excellent for us as well. I will recommend to all of my friends renting from Eva Garza at this Avis location. I took a bunch of her cards, too.Cons:
Nothing. The experience could not have been better.6,8 Okay
Dec 2017
Pros:
Price was excellent considering it was a one way rental. Car was in good condition, and ran well.Cons:
Representative knew we were coming and was not at the desk when we arrived. She was out smoking and we ended up waiting for more than 10 minutes. I prepaid for a tank of gas and the car was only at 7/8ths.2,0 Poor
Jun 2016
Cons:
Pick up staff was very rude, wasn't wearing shoes, felt like I was ruining his day to pick up my car. The car was also in bad shape with a flat tire, garbage and a sheering chatter.10,0 Wonderful
Jan 2016
Pros:
close pick up clean and smooth4,0 Mediocre
Oct 2021
5 locations in Denton
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Reviews
2,0 Poor
Aug 2020
Cons:
Thr availability of cars. I had an emergency come up and could not go in to pick my vehicle at the exact time. When I got there, I was told all vehicles had been rented out10,0 Wonderful
Dec 2019
Pros:
Easy and painless. Staff was friendly, and upon returning the vehicle was in and out in less than 10 minutes.5,6 Fair
Jul 2019
Pros:
Cleanliness of pick up/drop off location.Cons:
Service provided by pick up agent was not clear.10,0 Wonderful
Mar 2017
Pros:
Staff were greatMost popular car type | Mini |
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