Mini |
Economy |
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One location in Delft
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Reviews
8,0 Very Good
Sep 2019
Cons:
The confirmation email describes that I should bring my creditcard and drivers licences. When I showed up without my passport that was a problem and I had to go back home to pick it up. Change the confirmation mail and include the passport!8,0 Very Good
Feb 2017
Pros:
No surprises.Cons:
Quick service6,8 Okay
Nov 2015
Cons:
When I arrived at the Budget location in The Hague to pickup the car, I was told that I had to pay EUR145.62. My reservation email indicated that the amount was US$89.54. I explained to the gentleman who was in charge at the time to no avail. He only said that he could not help me and that I had to take this up with customer service. I was in a rush and paid under protest. I then called customer service to make a complaint and request a refund for the excess amount and the representative told me that I have to wait a couple of days for the reservation to appear in the system. This is completely unacceptable. I am very frustrated with this situation and demand that a refund be made to my credit card immediately.2 locations in Delft
2 locations in Delft
2 locations in Delft
One location in Delft
One location in Delft
Most popular car type | Mini |
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