Pros:Everything went well; there was a bit of a wait to pick up the car but she was very friendly and courteous. Drop off was fast and easy.
Cons:Everything was excellent!
Pros:The staff was friendly and helpful.
Cons:Never got my car... When I got there standing at the counter my phone rings and it was a lady in the back then we don't have your car until 3 or 4 o'clock This is not the 1st time it happened 2 weeks ago And she called me the day before and tell me that we will see you at 11 o'clock
Pros:The customer service was excellent! We talked with Theresa and Hope and they were so nice and helpful and overall genuine! We vehicle we got was in perfect condition and we had no issues with it on our trip. We really loved our time with enterprise and will be returning customers.
Pros:Liked the good service and value for the money.
Cons:Whats not to like about good service and a reliable vehicle.
8,0 Very Good
Pros:They eventually took care of us and we loved the truck we got.
Cons:We made 3 different reservations. They only had one of them. They didnt have our car at our pick up time. They were going to give us a van which they then gave to someone else. Then they didnt have a car for us at all and we had to go to a different location just to get one. Which was a truck. We had to spend almost the whole price of the rental on gas just to get it back to full. Wouldnt have had to do that if we got the car we requested
Pros:No staff at the office. The office was closed due to weather. But the weather was great that day. I took a $30 uber to Hertz be stranded. Worst experience ever!
Cons:Anything would have been better. Employees present would have been a great luxury
Pros:Great experience. Amazing custumer service.
Cons:This location seems to be chronically understaffed.
Pros:Good value Hyundai Sonata was nice vehicle Comfortable to drive Easy to reserve using Kayak
Cons:Charged and extra day when I was about 30 minutes past return time. Picked up vehicle and you could tell they tried to cover up a smoking smell. Especially bad in trunk.
Pros:car was an upgrade from what I originally ordered and I had to add a day to the rental...I was allowed to do that at the same discounted rate as original order! Great to hear!
Cons:Fortunately, I had a corporate # code because I only had a debit card to use.. Would be great if debit card was acceptable once credit check is passed.
Cons:I paid for the car reservation online where it asked me my age multiple times. I went to pick it up weeks later. They let me pay for it online but I was under 25 so they couldn't accept my payment for the deposit and if I did pay cash it would more than double the price of the car. There was no age limit on the site. The only thing it said was had to be 21. I was late for my trip, have no money to use on vacation be cause I had to find an alternate was to get there, and have to wait 10 days for a refund!!