Pros:Staff were great, car was excellent.
Pros:The staff was helpful, the location easy to find and service was fast! We were in and out easily and quickly and got a great car for the week.
8,0 Very Good
Pros:I was not explained the détails of the invoice. When asked, there was an extra charge which need to be correct. Pickup and drop off was easy.
Pros:I made a mistake and booked the car 1 day too early and when we went to pick it up, it had been rented to someone else. So we had to go back to the airport to get a car from Alamo
Pros:Car worked really well. Customer service at drop off was excellent.
Cons:Car interior was worst I ever had. Ketchup on steering wheel, dirty seats and console. Dead bugs. Also hidden charge discovered when dropping off. Agent at time fixed it so that ended up ok.
Pros:great personnel ---over and above. car was great as well
Cons:The interior of the car was not detailed, it had not been cleaned. There was mud smeared on the bottom passenger door panel, potato chips on the floor and under the drivers seat. There was an old receipt from the dollar store, the dash was very dusty and hadn't been cleaned, the media screen had fingerprints all over it and the drivers door panel had dirt smudged on it. I had to clean the car myself for my passengers. Not what I expected from Enterprise.
Pros:The Taurus we rented was in great shape, clean and ready to go as promised. The manager at the Avis outlet in Halifax was courteous and helpful. Though I rented with Kayak, he found my Avid Preferred number in the system and saved me a little more. We immediately drove up to Cape Breton and all over the island. Very enjoyable trip, and the car served its purpose quite well. If we visit NS again, I will certainly rent with this agency.
Cons:Not the franchise's fault, but the road construction on Grafton Street in Halifax, not to mention all over downtown was horrible. This is on the City, with a seeming lack of proper traffic flow analysis before they'd shut down streets. Total lack of signage too.
Pros:Friendly representatives, clean car, modern
Cons:Gas tank wasn't completely filled at pickup, didn't notice till started driving
Pros:The car was clean and in good condition; the counter help at pick up in Halifax was very friendly and very informative; the drop off at the airport was quick and easy.
8,8 Very Good
Pros:They were conveniently located in the city center. The agent was by himself when we arrived soon after they opened, but he was very helpful. Perhaps we were scheduled to drop off at the airport location, we were super-upgraded for free.
Cons:Nothing really. If we must, the upgrade was a bit too luxurious (we'd requested an economy car, as it was just two of us with not much luggage, but got a Cherokee. Hmm, extra gas...)
8,0 Very Good
8,0 Very Good