6.8 GoodOct 2 2019
there was no wait.We had to make a change in the itinerary and we returned the car 40 hours earlier than initially planned. I expected a refunded for one day rental. They never mentioned that there is no refund for earlier return.
3.2 MediocreJun 5 2019
hidden admin charge of 30 dollars, damage to car not correctly recorded, had to waste 40 mins re inspecting the car, long walk from terminal to car pick up, had to wait 30 mins for car to be inspected and deposit returned.Not a Budget rental but a franchise called flynn brothers
4.4 OkayOct 9 2018
Difficult returnVery expensive. Windshield was dirty inside and out. Was on a sight- seeing trip through Ireland with dirty windshields. Car exterior was dirty also. Had no idea how to return car at Cork airport. No instructions on what to do, where to go, how to walk to terminal from car park. No signs at airport car park to indicate how to walk to terminal. Car itself was good size and easy to drive.
4.0 OkayApr 30 2018
Extra fees and not the car we orderedThe vehicle worked properlyWe were charged an extra drop fee of 65 Euros even though the original quote included this fee (verified by the US Budget office). When I questioned the local pickup office in Cork, they said to take it up with Kayak. We were also given a smaller vehicle than requested - a Nissan Juke, versus the intermediate Toyota Corolla or similar. We had a hard time fitting 3 people and three bags and it was supposed to fit 5 people with 3 bags. We then inquired about a different car and was told it would cost more.