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Pros:Price was awesome
Pros:The staff was very kind and helpful.
Cons:They seemed to be short staffed on the day of pickup. There was a long line when I got there. However, it didn't take a really long time. I had difficulty reaching the Somerset office by phone. I was on hold for over 20 min.
Pros:Great easy in and easy out. Quality, fun to drive cars.
Cons:Nothing. Staff great. Cars great.
Pros:Excellent car, in good shape. The price was fine.
Cons:I could not put gas in the car because the little door would not open. Luckily, I got to my destination before I needed gas.
Pros:Drop off was relatively easy
Cons:I was made to pull my car out of the lot, which was located behind several other cars. I had to maneuver my car on the edge of a 10 foot drop into a ditch located directly next to the lot. I kid you not when i tell you i was inches away from either grinding the car against a chain link fence or having it tip into the ditch. The hertz dealer should have pulled my car around for me to prevent me from having to possibly incur damage to the car just because the location is poorly laid out in a gravel lot next to a ditch.
Pros:Great staff, easy process.
Cons:No leather seats!
Cons:Hertz said the drop off location had a drop off lock box for after hours returns. This was not true. Per instructions from Hertz I had to park the car and lock the keys inside for the drop off. They told me it was my responsibility and I should expect a charge from the drop off location for the cost of opening the car to get the keys.