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8,0 Very Good
Pros:Staff and location in Saint Albans, WV is excellent.
Cons:Unfortunately the vehicle I was given had bald tires in the front. Awful handling with minimum water on the road.
Pros:Staff was super friendly and made the rental super easy and quick to receive.
Cons:This is a great location. I travel thirty minutes because this location provides the best customer service :)
8,8 Very Good
Cons:The car needed an oil change as soon as I got to Florida. The first person who assisted me in picking up the car was rude so I waited until the next day & got the car w no issues
Pros:Erin, the girl working the counter was AMAZING!
Cons:The price of a compact car especially since when you’re under 25 you cannot rent an SUV at a cheaper price.
Cons:My reservation was made for the downtown location. Not the airport as my search requested