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4 locations in Carnegie
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2,0 Poor
May 2021
Cons:
The car I reserved was not available at the airport. Instead it was located 10 miles from the airport and the location was closed before I could pick up the car. Left stranded at the Pittsburgh airport and no one at the Enterprise location would help unless I wanted to pay double and take a smaller car.6,0 Okay
Nov 2020
Cons:
A $200.00 deposit was required when I rented the vehicle (I was informed the deposit would be credited when I returned the vehicle.). When I returned the vehicle a day early, clean and without damage I was not given a receipt (paper or email.) Here we are 5 days later and no sign of my deposit. Disappointing.2,0 Poor
Jul 2020
Pros:
They were not able to fill my reservation because they ran out of cars to rent. They texted as the plan landed in Pittsburgh. Very disappointing.Cons:
They were not able to fill my reservation because they ran out of cars to rent. They texted as the plan landed in Pittsburgh. Very disappointing. Better - fill the reservation6,8 Okay
Sep 2019
Pros:
Car was goodCons:
I paid double than what it said on kayak2,0 Poor
Jul 2019
Pros:
NothingCons:
The location had no car available. Would have liked a car10,0 Wonderful
Jul 2019
Cons:
Disappointed that I had to Uber back & forth to the airport which in essence added $50 on to my rental which nullified the great rate. Enterprise on Campbells Run Road in Pittsburgh would benefit its customers by shuttling its customers to the airport. Next time I will get a rental at the airport.2 locations in Carnegie
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10,0 Wonderful
Sep 2020
Cons:
Tire went flat but they switched the car out for me9,2 Wonderful
Apr 2018
Pros:
Easy to find locationCons:
Hard to find my car (no one assisted me)4,4 Mediocre
Dec 2017
Cons:
My pickup was scheduled for 6 pm, and when I arrived at 6 the office was closed. The only Budget office still open was the airport and the were sold out of cars. So I had to wait until the next morning to pick up a car, forcing me to cancel appointments for the next morning. When I finally picked up the car the next morning they neglected to fill the windshield wiper fluid. It had recently snowed, and my windshield got so dirty on the turnpike that I couldn't see except for through one spot. It was extremely dangerous driving to the next rest stop where I purchase wiper fluid of my own. I am extremely disappointed.3,6 Poor
Nov 2016
Cons:
Front fender of the car was not properly attached. Attendant didn't note on the rental agreement. Attendant receiving the car when I was done insists I had an accident with the car. If I had, there would be scratches on the fender. There aren't any--it looks like brand new except for that it's popping off the side of the car (I've kept the pictures). If I get charged for anything, I'll definitely never use Budget again (or Avis either).2,0 Poor
Mar 2023
8,0 Very Good
Jul 2021
Pros:
The staff was very friendly and empathetic and worked hard to resolve my pick up issue. The car that I ultimately received was excellent.Cons:
The neighborhood outlet that I rented from because of proximity called the day of my pick up to advise that they had no car for me to to previous renters failure to return on time. They could not get a car sent to them from another location. The agent was very concerned and found a car available at a not too distant alternative. I am chalking this experience up to the overall supply shortage coming out of the pandemic.2 locations in Carnegie
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6,0 Okay
Apr 2021
Pros:
The staff were quick to check in and check outCons:
The car still had garbage in it from the previous renter. Crumbs on the floor, the steering wheel was sticky and dried mud on the outside. Very unclean. Also a ‘maintenance required’ message came up on the dashboard half way through the trip.6,4 Okay
Jun 2017
Pros:
Pickup was easy and smooth.Cons:
Drop off: When I arrived at my dropoff location the lady told me I would be charged $200 for bring it to the wrong location. Turned out the Avis in Pittsburgh gave me the wrong car that was reserved for someone else, and because of this I had to pay for their mistake. I called customer service right after and fixed the fiasco, but I will not be getting my refund for up to 14 days. The lady at the drop off in Rome,NY was also not helpful.2,0 Poor
Oct 2022
2,0 Poor
Jul 2022
2,0 Poor
Dec 2021
10,0 Wonderful
Jul 2021
One location in Carnegie
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Reviews
9,2 Wonderful
Oct 2016
Pros:
Turning the car in was soooo simple! ThanksCons:
N/A2,0 Poor
May 2022
2,0 Poor
Jun 2021
Pros:
Nothing, they didn’t have a car for me.Cons:
Give me a car next time.One location in Carnegie
Most popular car type | Mini |
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