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One location in Caldwell
One location in Caldwell
2 locations in Caldwell
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Reviews
10,0 Wonderful
Apr 2021
Pros:
Staff was very friendly and professional.Cons:
Location should have more large size SUV in stock to choose from.4,8 Mediocre
Jun 2019
Cons:
It took 30 minutes to drop off. No other place has a wait that long just for a simple receipt. They should prioritize drop offs.8,8 Very Good
Dec 2018
Pros:
Mike was super customer friendly.Cons:
The pick up took so long we ended up making our own arrangements to get there. To make up for it, when it looked like the drop off would take too long, Mike arranged and paid for an Uber.10,0 Wonderful
Oct 2018
Pros:
Mike kept the store open for me Friday 20 minutes after closing to make sure I got my car.2,0 Poor
Jan 2017
Pros:
At least three guy who called me seemed genuinely remorseful even if he couldn't do anything for me.Cons:
They called me 2 hours before I was supposed to get my car and informed me that they wouldn't have one for me. And then they just suggested I try one of their competitors and literally hoped that this hadn't ruined things for me. Fortunately, it didn't, but it was definitely a memorable Christians Eve failure on the part of Enterprise. I loathe them.9,6 Wonderful
Dec 2016
Pros:
I like everything about this rentalCons:
The location3 locations in Caldwell
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10,0 Wonderful
Mar 2021
Pros:
Friendly staff, good rate convenient pickup and drop off10,0 Wonderful
Oct 2020
Pros:
Friendly, helpful staff. Pick up/ drop off was convenient. Definitely will recommend and use again.10,0 Wonderful
Aug 2017
Pros:
Avis representative "Kenya" is very helpful and accommodating. We requested a mini van and she tied her best to help us acquire a minivan not just a 7 seat passenger vehicle.2,0 Poor
Feb 2016
Pros:
NoneCons:
They charged more money "Avis"10,0 Wonderful
Aug 2022
1,9 Poor
Aug 2021
3 locations in Caldwell
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Reviews
8,8 Very Good
Sep 2020
Pros:
Super easy drop-off. Staff was friendly and very helpfulCons:
Sunday drop-off option10,0 Wonderful
Aug 2019
Cons:
Everything was great2,0 Poor
Apr 2018
Cons:
Showed up at 10:00 to pick up my car (to head to VT for the funeral of my best friend)...and was told 'they are closed' by person in adjoining business. Ended up not being able to locate a car nearby and had to use my own car (which is not in the best shape) for a 4 hour drive there and back. Do not understand why the owner could not have called me since, in order to get there (& back), I needed a Lyft. Be sure to CONTACT this location via phone before heading out or you might have a problem.9,6 Wonderful
Jun 2017
Pros:
Appreciated that the 'flaws' on the car were identified on paperwork when car was picked up. Transaction was handled quickly and we were on our way in no time!! Car was in great shape; very clean and good mileage (Nissan Versa). No hassle using a debit card!!Cons:
Only issue was that I could not leave my car in the area for the weekend that I was gone. At another location (Clifton), you could park on the street nearby, vehicle was safe and no hassle of needing a second driver.10,0 Wonderful
Apr 2017
Pros:
I reservered a compact but because they didn't have one, I was given the next size up.10,0 Wonderful
Dec 2016
Pros:
The car was great but the service as always at the Montclair location was the best. She is honest and upfront about fees and charges, knows all the details and can make helpful recommendations. And she knows her cars. She made the somber trip to a funeral so much less of a hassle and it was a less difficult day.Cons:
No complaintsMost popular car type | Full-size |
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