Burlington car hire

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Burlington, NC, United States
Jan 27 — Feb 3
Same drop-off
Burlington, NC, United States
Thu 27/1
Thu 3/2
Driver's age:

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Burlington car hire information

Pick-up locationBurlington
Hire locations3

Burlington car hire reviews and directory

Rated no. 1
Best rated
8.4 Excellent (153 reviews)
1 location in Burlington
Locations in Burlington
  • 8.5
  • 8.6
  • 8.3
  • 8.4
  • 8.4
Recent reviews
1.9 HorribleAug 1 2021
I couldn’t actually rent the car after traveling to the airport to pickup the car. We were told by Alamo on the phone when we booked the car that we could pay using a debit card if it was attached to a checking account. Upon arriving at the Alamo check in counter we were informed that wasn’t true. Only a major credit card unless we were flying. We were charged for the insurance we chose to opt for. I’ve called Alamo and was told to contact Kayak. Good luck trying to actually talk to someone. I would like my money back. Timothy Frye
8.0 ExcellentMay 21 2021
Courteous staff. Easy pickup and drop off.Don’t try to upgrade me when the vehicle I want is there. I reserved a convertible because that’s what I want to drive.
2.0 MediocreApr 27 2021
Would have been better to get the car I reserved. Went from a Cadillac to a Toyota Corolla. Tiny, can’t get in or out easily. Setting will sits too low as does the seat. Joke of a car!!!
4.0 OkayApr 23 2021
Friendly and helpful but I didn't get the car I wanted
6.0 GoodApr 3 2021
YesI was pulled over by a State Trooper, due to the vehicle having a “Tag Applied For” , instead of an actual license plate. He provided me with the license plate # that’s registered to the vehicle and said he pulled me over because the vehicle should have have a license tag.
10.0 ExcellentJan 3 2021
Staff was friendly and pick up and drop off were easy.
2.0 MediocreNov 21 2020
nothing, they were not thereI arrived at 11:15 into GSO/PTI airport, and the Alamo staff did not wait, and no other rental agences were still open, so I was forced to get a $70 uber ride to my destination and find a car the next day. No one was available by phone to assist me that evening (even the 24 roadside assist was not answering) and the following day I was able to reach roadside assistance who said that they could not help. I phoned the national office and was told that someone would contact me. No one ever called, apologized, or offered to reimburse me for the extra expense. WORST service I have ever received. You CANNOT count on Alamo.
10.0 ExcellentOct 27 2020
Quick, friendly, low-mileage vehicle, fair price.All good
2.8 MediocreOct 16 2020
Absolutely Nothing!!They were supposed to open at 06:30, The one and only employee wandered in @06:52 took him till 7:00 to start addressing customers. It took till 7:34 to get vehicle. I checked with Alamo one prior to ensure vehicle would be on site as I had very tight schedule. Will not recommend, nor rent from them.
10.0 ExcellentOct 2 2020
Staff was very friendly and helpful. Touchless Drop-off was easy. Great experience.
Rated no. 2
8.1 Excellent (52 reviews)
6 locations in Burlington
Locations in Burlington
  • 8.1
  • 8.1
  • 8.1
  • 8.2
  • 7.5
Recent reviews
10.0 ExcellentOct 5 2021
understand the shortage of cars, but cars are just way overpriced right now
10.0 ExcellentJul 6 2020
The staff was courteous, friendly and extremely helpful! I would recommend anyone renting in this area to choose Enterprise, top notch customer service. I could not have asked for better service.Can't think of anything that would have made my service experience any better.
10.0 ExcellentJun 19 2020
The staff was a friendly, helpful and courteous, answering all my specific questions with genuine ease.The location is small and the parking lot was crammed during the drop off which makes navigating the lot a bit more difficult.
9.2 ExcellentMay 27 2020
Who ever clean the cars didn't do a good job. Vehicle had a smell of Marijuana.
9.2 ExcellentMar 24 2020
9.6 ExcellentFeb 3 2020
I had a great experience with my rental, the only reason I give a good and not excellent on cleaning was because the car was washed before I got it, but was a quick wash, mirrors still had salt on them, was really hard to see merging on to the interstate from the airport at night and nowhere to pull off safely to clean them myself. But again, overall was a great experience
3.2 MediocreJan 7 2020
I did not rent the vehicle. I would like a refund of the $44 it was taken for insurance on a vehicle that I did not rent
9.6 ExcellentOct 11 2019
Good service
6.0 GoodJul 30 2019
nothing1. The vehicle gas tank was not full. I didn't notice until I was away from the pick-up. 2. The vehicle was dirty and smelled inside. 3. The price was ridiculously high.
10.0 ExcellentDec 18 2018
Excellent serviceEverything went smoothly (as always) with our rental with very little wait time. The car was clean inside and out!
Show more reviews
Rated no. 3
5.7 Okay (25 reviews)
2 locations in Burlington
Locations in Burlington
  • 5.9
  • 6
  • 5.6
  • 5.5
  • 5.9
Recent reviews
2.0 MediocreDec 4 2021
Made a reservation, then was told no available vehicles after going to pick it up. Front desk worker very rude about it
1.9 HorribleOct 15 2021
Unfortunately no cars were available for pickup even though we booked a car. The girl at the desk said they tried to get ahold of us, but we didn’t receive an email. They asked us to come back when they could possibly have a car for us but again, we didn’t receive a phone call, email or cancellation of the reservation. I now have to dispute the charges with my credit card company.
6.0 GoodMar 31 2021
The car was dirty. Hadnt been cleaned
4.0 OkayDec 16 2020
I had reserved a car for travel. When I arrived I was told there was no car available. I had to drive to the airport and try to find a rental there. The young man there was very helpful and polite. He helped me find a car but the entire process was very frustrating. Time consuming and frustrating.When you reserve a car for a trip you expect to have a car reserved. It was poorly handled and I am not sure how you can get away with not honoring a confirmation. I feel quite sure I am not the only one this has happened to as we witnessed another customer being told the same thing. I am not sure how your company finds this acceptable in this day and time with as much feed back that customers are able to express on social media. Individuals plans and itineraries are extremely important to them when they need a car for traveling. I have also tried to reach someone by phone today unsuccessfully. Put or hold forever or just no answer. Unacceptable!
2.0 MediocreSep 22 2020
nothingthey could have told me i booked on a holiday by accident
10.0 ExcellentSep 21 2020
Staff was very friendly and patient. Was able to get pick up and drop off quickly
10.0 ExcellentAug 6 2020
Excellent staff at this location. The car was a pleasure to drive (GMC Acadia). Kayak found the absolute best price and I won't forget that for future trips.Nothing. It was textbook perfect.
10.0 ExcellentFeb 15 2020
The station manager Vera, went out of her way to help me arrange pickup. The vehicle was as expected and the return was super easy. Overall, one of the best rental experiences I have had. Thank you!Nothing that I can think of.
2.0 MediocreAug 4 2019
NothingCar could have been immediately ready;car could have been clean;there could have been a refund for unused rental time;The hertz storefront could have been clean and tidy. It looks shabby, unclean and badly needs a paint job.
2.8 MediocreJun 29 2019
The return was easy.In rented a minivan but at pickup they stated that the van had been sold and was no longer available. I had to get an SUV instead, which was not ideal as I was traveling with small children and was needing the storage and convenience of a van. The car I received had not been cleaned well.
230 travellers who hired a car in Burlington gave the car agency they used an average rating of 8,0

Car hire locations in or near Burlington

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Top tips for hiring a car in Burlington

  • Book your car hire in Burlington at least 1 day before your trip in order to get a below-average price
  • Intermediate car hires in Burlington are around 39% cheaper than other car types, on average

FAQs about hiring a car in Burlington