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2 locations in Buda
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Reviews
2,0 Poor
May 2021
Cons:
Flight was delayed and when I got there they told me they gave away my car because I was late. No other cars were available, so we spent the weekend using Uber.10,0 Wonderful
Jul 2020
Pros:
Yes10,0 Wonderful
May 2019
Pros:
Pick-up and drop-off was super easy. Had the same enterprise rep for both and she was great.Cons:
Nothing. It was a great experience.10,0 Wonderful
Dec 2016
Pros:
The agent who processed my rental really was awesome. He made the process really smooth.8,4 Very Good
Nov 2016
Pros:
Leonard was nice and helpful.10,0 Wonderful
Nov 2016
Pros:
Great service and vehicle!Cons:
Nothing2 locations in Buda
2 locations in Buda
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Reviews
2,0 Poor
May 2021
Pros:
I was told hours before my trip that the large SUV that I had rented was not available. I was given a mini van and that was my only option. I even called their customer service and the woman on the phone spoke to me like I was trying to get something for free. IF I WANTED TO DRIVE AROUND IN A MINI VAN, I WOULD HAVE RENTED A MINI VAN. The Hertz front desk seemed rude and uninvolved in the customerexperience. This ruined my trip before it even started. I will never rent from Hertz again.Cons:
Everything! From fulfilling the correct rental car contract to the customer service I was provided.2,0 Poor
Apr 2021
Cons:
They did not have any cars available even though I had a reservation.6,0 Okay
Apr 2021
Pros:
The staff was considerate and professional.Cons:
There were specific notices saying that extra cleaning measures were being taken. There was a fingernail clipping sitting right in the cubby above my glove compartment. Hard to reconcile those two things.10,0 Wonderful
Apr 2021
Cons:
A pick up/drop off service would be ideal. Riding the city bus wasn’t too bad though.6,0 Okay
Mar 2021
Pros:
Car ran well. Was affordable.Cons:
Car had an expired inspection sticker, a cracked windshield, and needed an oil change before I returned it. Office seemed suspiciously vacant and customer service was kind yet oddly casual which gave room for doubt as to how protected I was with the rental.2,0 Poor
Jul 2020
Cons:
I wasn’t able to use Hertz because the location were closed and no one would answer the phones. I went to Uhaul2 locations in Buda
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5,2 Fair
Apr 2019
Cons:
The vehicle was filthy outside and inside. Cup holders had dried food in them, mud and sand on seats and human hair throughout the vehicle. My teenage sons were appalled - which is says it all. I complained and asked for another vehicle, but there weren't any in the size we needed. Disappointed.6,8 Okay
Mar 2018
Pros:
Car was ready on timeCons:
Car was dirtyOne location in Buda
One location in Buda
Most popular car type | Mini |
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