|Pick-up location||Boynton Beach|
Cons:Everything was perfect
Cons:If you had a better Variety of Vehicles
Pros:All was good, quick n efficient
Pros:The first car we were given smelled of smoke. I brought it back and the manager Bret exchanged it without a fuss. He even upgraded us for free. Would definitely rent from them again.
Pros:Staff seemed friendly enough, tried to fix problem.
Cons:Previous renters of the 1 van they have on site decided to come back late, so we lost 4 hours of our drive waiting for them to return. Car was given to us with 1/3 tank of fuel. No discount taken off for late delivery of car, but an overcharge of $200 on my cc card was just noticed. I will be following up.
Pros:I rent cars several times a year and this was by far the easiest best transaction I have ever had. The Staff were accommodating and polite. The whole process took from beginning to end about 10 minutes.
Cons:The thing is is when I went to this location they did not have my car ready nor was my car cleaned I had to leave and go pay somebody to have it cleaned that’s ridiculous especially going through a pandemic that we’re going through now I will never use this location again
Cons:I prepaid for my car rental via Kayak/Priceline and Thrifty had no cars available for me, and I was told they had 34 similar reservations they could not accommodate because the system should not have allowed the bookings to occur knowing what the locations inventory would be. I had no choice but to have my payment refunded and I had no car during my vacation in Florida.
Pros:Got there 2 hours late and my car was rented. Giovanni said priceline overbooked location. Needed to drop car off Sunday. Location closed. Thrifty has not updated location with Google map so it takes you to empty lot!!!
Cons:i will never ever rent a car from thrifty again and i will make sure to let everyone around me know as well. I reserved a car a month ago and when i go to pick it up they don’t have the car i rented and have no other options for and tell me i have to figure it out myself and in turn made me late for my sisters wedding. horrible service and will never spend a dime here again.
Cons:Went to pickup vehicle and the store was closed. Was not able to get rental for trip.
8,0 Very Good
Pros:Price was good.
Cons:I could have rented a better car,
Cons:Budgets costumer service on a scale 0-10 is a negative #. One of their supervisors with a heavy accent named “daniel” was super rude and couldn’t care less about costumer satisfaction. I was transferred to their costumer specialist who was even worse. Will not be renting from them again.
Cons:very hard to find location