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3 locations in Athens
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Reviews
8,0 Very Good
May 2020
Pros:
The staff was friendly and the drop-off was easy.Cons:
The car was dirty on the outside and had a bad smell on the inside.7,6 Good
Feb 2020
Cons:
Still never got my receipt from drop off10,0 Wonderful
Dec 2019
Pros:
Everything was excellentCons:
No issues to fix everything was on point8,0 Very Good
Nov 2019
Pros:
Ease of pickup at the airport10,0 Wonderful
Mar 2019
Pros:
Very friendly and professional staff.10,0 Wonderful
Feb 2019
Pros:
Everything was very easy to accomplish and the staff was pleasant to deal with! Good value.Cons:
No improvement needed.One location in Athens
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10,0 Wonderful
Jun 2021
2,0 Poor
May 2021
Cons:
I reserved a car online, and flew 800 miles . But when i arrived they told me i was not eligible to rent because of a deductible in 2004. Something I still have no knowledge of. Also poor customer service in Huntsville. Alabama.8,4 Very Good
Oct 2020
Cons:
The Lin’s seemed to move slow when I was picking up the car. There was only one person in front of me and it took a good 10 minutes to get me through the line. I’ve always thought car rental companies should pay attention to that metric. The last thing someone wants to be doing after a long airline flight is wait in a slow moving line.2,0 Poor
Sep 2020
Pros:
Nothing.Cons:
The vehicles in my area were advertised falsely. When I arrived to Alamo to pick up the vehicle I found on Kayak, they told me no cars had been available for weeks and had no idea why I found otherwise. Kayak should follow this up. These types of issues can create unnecessary stress for travelers.2,0 Poor
Sep 2020
Pros:
Nothing.Cons:
The vehicles in my area were advertised falsely. When I arrived to Alamo to pick up the vehicle I found on Kayak, they told me no cars had been available for weeks and had no idea why I found otherwise. Kayak should follow this up. These types of issues can create unnecessary stress for travelers.6,0 Okay
Jul 2020
Pros:
The drop off was easy.Cons:
We had a 6:30 pm pickup. We waited over an hour in the heat to get the car. They only had one person scheduled to clean the cars and he was working for three other car rentals in the airport. Very unsatisfactory!2 locations in Athens
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2,0 Poor
Aug 2018
Cons:
Didn't get to drop car off since hertz have my car away.3,6 Poor
Jul 2017
Cons:
Specifically asked at Nashville if I could change my payment method at drop off (different location) and was told yes. At drop off they said they can't do it, that I need to call Nashville, and they can. Called Nashville and they can't do it over the phone, I need to go to that location (i'm in a different state now). Called customer care- and they just had an attitude with me telling me if I want to change it I need to go to Nashville.10,0 Wonderful
May 2017
Pros:
I didn't like the type of vehicle originally given; they swapped the car out for something more to my liking, no questions and no hassle.2,0 Poor
Feb 2023
2,0 Poor
Aug 2022
4,0 Mediocre
Jun 2022
One location in Athens
One location in Athens
One location in Athens
One location in Athens