Pros:The car had close to 50,000 miles and didn’t work properly. They Bluetooth was damaged and wouldn’t allow me to connect to the vehicle causing me to use my phone for navigation.
Cons:The employees could have shown up on time instead of an hour late and then said they didn’t have the vehicle that we rented available.
Pros:Tony the manager apparently was power hungry. No place to park vehicle in return lot. Upon return, I went inside of airport to get my receipt. He asked if I parked in a lined space. I stated no, he said you will be fined 400.00. I went back outside and moved the car to long term parking, no clear directions where I needed to park. I have pictures where a lot of customers left their cars in unlined spaces. Upon returning inside, Tony asked if I have the mileage of the car. Back outside to get the mileage. This location is not customer friendly.
Cons:Customer friendly staff and clear directions.
8,0 Very Good
Pros:The staff was excellent friendly and curtious no long wait time. It was a great experience with Budget.
Pros:It was very convenient to drop off, walked in, went out to do the walk around an then went back in to finish paperwork an was on my way. All within probably 10 minutes time.
Cons:I wish they had changed their hours online. I could have dropped off sooner and been on my way.