voco St. David's Cardiff

The location over the Bay was lovely. Good selection of bars and restaurants just 5 minutes walk along the bay from the hotel.

We arrived to a junior suite, which was located just feet above someone's wedding. Making it very awkward to go out on to our small balcony. It was a small room and nothing like the photos. It looked more of a standard room not a Junior suite. One quick call to reception and thankfully we were upgraded to a much nicest room. The original room was not worth £276 and we were very disheartened when we walked in. The car park was a nightmare. We got locked in along with another driver as it wasn't clearly stated as full and you could not get out without a code! We rang and waited by the barrier for over 10 minutes before someone came out and let us out. No clear instruction that you have to check in first and pay before entering the car park. Plus a Full sign is located at the very bottom of the entrance which you have no chance of seeing at all as its lower than your car bumper. Also doesn't help when people have left their cars on the round about infront of the entrance to check in. After this very stressful experience we parked in the public carpark opposite and had to pay £24 for 24 hours. Not cheap. But after 1.5 hours driving, we were just relived to get out the car.