Recent reviews
- All reviews
- Positive
- Neutral
- Negative
Find reviews that mention:
car available
car was clean
picked up the car
great car
car was great
helpful staff
Cheap Car Hire at Cape Town Intl Airport
| Economy | R166/day |
| Compact | R221/day |
| Intermediate | R241/day |
| Standard | R483/day |
| Full-size | R584/day |
| 4x4 | R455/day |
| Mini | R148/day |
| Premium | R441/day |
| Van | R575/day |
| Luxury | R840/day |
| Commercial | R427/day |
2 Adults,
2 Bags
4 Adults,
2 Bags
5 Adults,
3 Bags
5 Adults,
3 Bags
5 Adults,
2 Bags
5 Adults,
2 Bags
2 Adults,
2 Bags
5 Adults,
5 Bags
4 Adults,
2 Bags
5 Adults,
5 Bags
5 Adults,
2 Bags
Best prices found by KAYAK users in the past 24 hours.
Cape Town Intl Airport car hire reviews and directory
Rated no. 1
Europcar
Best rated
10,0 Excellent (2 reviews)
1 location at Cape Town Intl Airport
╳
Europcar reviews
Car hire locations
Europcar
Locations at Cape Town Intl Airport
Car Rental Terminal
+27 219 358 600
All Europcar reviews
Europcar reviews at Cape Town Intl Airport
Rated no. 2
Budget
9,8 Excellent (2 reviews)
1 location at Cape Town Intl Airport
╳
Budget reviews
Car hire locations
Budget
Locations at Cape Town Intl Airport
Cape Town International Apt
+27 219 278 800
All Budget reviews
Budget reviews at Cape Town Intl Airport
Recent reviews
- All reviews
- Positive
- Neutral
- Negative
Find reviews that mention:
car was clean
great car
car available
car was great
drop off the car
picked up the car
Rated no. 3
First Car
9,6 Excellent (1 review)
1 location at Cape Town Intl Airport
╳
First Car reviews
Car hire locations
First Car
Locations at Cape Town Intl Airport
Cape Town International Airport
All First Car reviews
First Car reviews at Cape Town Intl Airport
Rated no. 4
Avis
8,2 Excellent (40 reviews)
1 location at Cape Town Intl Airport
╳
Avis reviews
Car hire locations
Avis
Locations at Cape Town Intl Airport
Matroosfontein
+27 219 278 800
All Avis reviews
Avis reviews at Cape Town Intl Airport
Recent reviews
- All reviews
- Positive
- Neutral
- Negative
Find reviews that mention:
credit card
car was clean
great car
great service
easy drop
car was great
returned the car
friendly staff
great experience
airport location
-
6,0
Pros: Picking up the vehicle was easy and we were treated well. The staff at the pick up area was helpful and friendly.
Cons: Returning the car was not as smooth as the pick up. The staff members tried to make us sign a paper assuming responsibilities for damage to the front left wheel. We refused to sign because the "damage" they claimed the wheel suffered was barely visible. We felt targeted.
review from
-
7,6
Pros: Staff at avis was really friendly. Car they gave me has less milage on it.
Cons: When car was handed over to me was not clean and had no floor mats inside.
review from
-
6,0
Pros: Everything was great except that I cant figure out how to access my final receipt.
Cons: Everything was great except that I cant figure out how to access my final receipt.
review from
-
10,0
Smooth sailing
Pros: I liked walking into a busy office with a long line and walking right up to the preferred customer desk. It was an amazing feeling. Checkin was quick and easy, our car ran smoothly on a long road trip. When we returned it we didn't have to even go inside. We were met outside right away. Great experience.
Cons: Our car had an awkward luggage cover up that we were constantly battling. A quirk of the Toyota Avanza I suppose.
review from
-
10,0
Excellent rental experience
Pros: Professional and helpful staff. Easy pickup and drop off.
Cons: Nothing
review from
-
10,0
Pros: Car was reasonable and the same as the price quoted when we reserved.. We were allowed to use our credit card insurance and service was quick when picking up even though the office was very crowded that evening..
review from
-
8,0
Thatis good
Pros: It is resonble prce.and kindness
review from
-
2,0
Cons: the booking was canceled. I'll avoid kayak from now on unfortunately because of the use of a company like cartrawler.
review from
-
6,0
Avis Cape Town is too focused on very minor scratches--causes worry
Pros: I rented a minivan/people carrier. It was a low-end model that was small compared to the category rented, but was good value-for-money. I would rather save money than have a "luxury" model minivan with extra bells and whistles. The car fit 7 people (only with no luggage) or 5 people with luggage. Would have been better if the advertisement made that clear, because it said 7 passengers and 4 pieces of luggage, but in truth it's EITHER 5 passengers + 4 pieces of luggage OR 7 passengers and no luggage.
Cons: When I picked up the car, Avis asked me to note every scratch on the car. This made me nervous, because I cannot control if someone parks next to me and opens their door into the car making a small scratch. Luckily, during our 12-day rental this did not happen. But when I returned the car, Avis was very, very focused on every little tiny scratch again, and they made me feel like they might charge me for scratches, even if I did not make them. They should allow for normal small scratches without making the customer feel threatened.
review from
-
6,0
Cons: First car broke down. The replacement car was satisfactory.
review from
-
10,0
Smooth, efficient, friendly operation
Pros: Completely organized - no hitch. Friendly, knowledgeable staff. Explained the various insurance options very clearly with no pressure to get more than I needed. Drop-off took about 30 seconds and I was on my way into the airport.
Cons: Long line at pickup.
review from
-
8,0
Pros: Gas mileage; Airport location easy drop-off
Cons: Wait at car pick-up Dinky car felt like a toy car on the highway
review from
-
10,0
Smooth sailing
Pros: I liked walking into a busy office with a long line and walking right up to the preferred customer desk. It was an amazing feeling. Checkin was quick and easy, our car ran smoothly on a long road trip. When we returned it we didn't have to even go inside. We were met outside right away. Great experience.
Cons: Our car had an awkward luggage cover up that we were constantly battling. A quirk of the Toyota Avanza I suppose.
review from
-
10,0
Excellent rental experience
Pros: Professional and helpful staff. Easy pickup and drop off.
Cons: Nothing
review from
-
10,0
Pros: Car was reasonable and the same as the price quoted when we reserved.. We were allowed to use our credit card insurance and service was quick when picking up even though the office was very crowded that evening..
review from
-
10,0
Smooth, efficient, friendly operation
Pros: Completely organized - no hitch. Friendly, knowledgeable staff. Explained the various insurance options very clearly with no pressure to get more than I needed. Drop-off took about 30 seconds and I was on my way into the airport.
Cons: Long line at pickup.
review from
-
7,6
Pros: Staff at avis was really friendly. Car they gave me has less milage on it.
Cons: When car was handed over to me was not clean and had no floor mats inside.
review from
-
8,0
Thatis good
Pros: It is resonble prce.and kindness
review from
-
8,0
Pros: Gas mileage; Airport location easy drop-off
Cons: Wait at car pick-up Dinky car felt like a toy car on the highway
review from
-
6,0
Pros: Picking up the vehicle was easy and we were treated well. The staff at the pick up area was helpful and friendly.
Cons: Returning the car was not as smooth as the pick up. The staff members tried to make us sign a paper assuming responsibilities for damage to the front left wheel. We refused to sign because the "damage" they claimed the wheel suffered was barely visible. We felt targeted.
review from
-
6,0
Pros: Everything was great except that I cant figure out how to access my final receipt.
Cons: Everything was great except that I cant figure out how to access my final receipt.
review from
-
2,0
Cons: the booking was canceled. I'll avoid kayak from now on unfortunately because of the use of a company like cartrawler.
review from
-
6,0
Avis Cape Town is too focused on very minor scratches--causes worry
Pros: I rented a minivan/people carrier. It was a low-end model that was small compared to the category rented, but was good value-for-money. I would rather save money than have a "luxury" model minivan with extra bells and whistles. The car fit 7 people (only with no luggage) or 5 people with luggage. Would have been better if the advertisement made that clear, because it said 7 passengers and 4 pieces of luggage, but in truth it's EITHER 5 passengers + 4 pieces of luggage OR 7 passengers and no luggage.
Cons: When I picked up the car, Avis asked me to note every scratch on the car. This made me nervous, because I cannot control if someone parks next to me and opens their door into the car making a small scratch. Luckily, during our 12-day rental this did not happen. But when I returned the car, Avis was very, very focused on every little tiny scratch again, and they made me feel like they might charge me for scratches, even if I did not make them. They should allow for normal small scratches without making the customer feel threatened.
review from
-
6,0
Cons: First car broke down. The replacement car was satisfactory.
review from
Rated no. 5
Hertz
7,1 Good (39 reviews)
1 location at Cape Town Intl Airport
╳
Hertz reviews
Car hire locations
Hertz
Locations at Cape Town Intl Airport
Ring Road
+27 219 353 000
All Hertz reviews
Hertz reviews at Cape Town Intl Airport
Recent reviews
- All reviews
- Positive
- Neutral
- Negative
Find reviews that mention:
customer service
credit card
car was clean
pick up and drop
car available
drop the car
airport location
great car
picked up the car
car was great
great service
location was closed
rented a car
friendly staff
great experience
-
8,0
Pros: It was a quick process and the car was great!
Cons: When I'd call for help over the phone, I was constantly being transferred to different people and having to reexplain what I needed.
review from
-
8,8
Cons: Queue for pickup took a bit of time.
review from
-
6,8
Pros: The car I received was well worn, lots of dents etc, but at least no one wanted to steal it since it was in such poor condition.
Cons: I expect more from Hertz, this more like a car you would get from some unknown rental company.
review from
-
3,6
Cons: Hertz had overbooked, which in general was understandable given the holiday season, but the staff did not explain this to us until 30 minutes after we had waited in line, and they asked that we return the next day but could not guarantee that a car would be available. We ended up renting from another car agency at the airport which was also overbooked but was able to find a car for us.
review from
-
2,4
Terrible service
Cons: Check-in was slow; the car was not ready. I kept getting estimates of “10 minutes” but well over an hour was spent waiting for the vehicle. Unprofessional.
review from
-
3,6
Cons: Wating for rental and having argued about sketches on the wheel we didn’t made.
review from
-
4,8
Pros: quick drop off new car; no technical issues
Cons: slow processing; they block amount of money on my credit cart before signing the contract and consequently the price rose- up; the price didn't mach to the price I booked
review from
-
10,0
Pros: Loved the car
review from
-
10,0
Pros: Nice clean, good running vehicle. Efficient at pickup and drop off
review from
-
10,0
Nice rentall with fast pickup and dropoff
Cons: The insurance sold by Kayak is not the ones offered by the rental companies. Then, any issue, you should contact the insurance company to get refunded.
review from
-
8,4
Pros: Good car, friendly staff.
Cons: In Cape Town my booking was mixed up with another person of the same last name from another country. One week later it still isn't straightened out. I received his e-receipt for his four day rental and later my e receipt for my rental but with his name and private information. It appears I have been charged for a sum which I pre-paid and will have to go after Hertz for that. When I returned the car my supposedly fixed booking came up in his name. Very frustrating.
review from
-
2,8
Poor customer service
Pros: I didn’t like anything
Cons: The car was clean but it smelled very bad. When we booked the car Online we paid the insurance and when we arrived they wanted us to do another insurance with them or they will block a very big sum of money from our card which was not mentioned online , and we had to pay him the insurance again and the employees weren’t helpful at all , this was our first experience with hertz and our last that’s for sure
review from
-
8,8
Cons: Queue for pickup took a bit of time.
review from
-
10,0
Pros: Loved the car
review from
-
10,0
Pros: Nice clean, good running vehicle. Efficient at pickup and drop off
review from
-
10,0
Nice rentall with fast pickup and dropoff
Cons: The insurance sold by Kayak is not the ones offered by the rental companies. Then, any issue, you should contact the insurance company to get refunded.
review from
-
8,0
Pros: It was a quick process and the car was great!
Cons: When I'd call for help over the phone, I was constantly being transferred to different people and having to reexplain what I needed.
review from
-
6,8
Pros: The car I received was well worn, lots of dents etc, but at least no one wanted to steal it since it was in such poor condition.
Cons: I expect more from Hertz, this more like a car you would get from some unknown rental company.
review from
-
8,4
Pros: Good car, friendly staff.
Cons: In Cape Town my booking was mixed up with another person of the same last name from another country. One week later it still isn't straightened out. I received his e-receipt for his four day rental and later my e receipt for my rental but with his name and private information. It appears I have been charged for a sum which I pre-paid and will have to go after Hertz for that. When I returned the car my supposedly fixed booking came up in his name. Very frustrating.
review from
-
3,6
Cons: Hertz had overbooked, which in general was understandable given the holiday season, but the staff did not explain this to us until 30 minutes after we had waited in line, and they asked that we return the next day but could not guarantee that a car would be available. We ended up renting from another car agency at the airport which was also overbooked but was able to find a car for us.
review from
-
2,4
Terrible service
Cons: Check-in was slow; the car was not ready. I kept getting estimates of “10 minutes” but well over an hour was spent waiting for the vehicle. Unprofessional.
review from
-
3,6
Cons: Wating for rental and having argued about sketches on the wheel we didn’t made.
review from
-
4,8
Pros: quick drop off new car; no technical issues
Cons: slow processing; they block amount of money on my credit cart before signing the contract and consequently the price rose- up; the price didn't mach to the price I booked
review from
-
2,8
Poor customer service
Pros: I didn’t like anything
Cons: The car was clean but it smelled very bad. When we booked the car Online we paid the insurance and when we arrived they wanted us to do another insurance with them or they will block a very big sum of money from our card which was not mentioned online , and we had to pay him the insurance again and the employees weren’t helpful at all , this was our first experience with hertz and our last that’s for sure
review from
Rated no. 6
Dollar
4,9 Okay (9 reviews)
1 location at Cape Town Intl Airport
╳
Dollar reviews
Car hire locations
Dollar
Locations at Cape Town Intl Airport
Unit Bg6 Car Rental Building
+27 210 000 028
All Dollar reviews
Dollar reviews at Cape Town Intl Airport
Recent reviews
- All reviews
- Positive
- Neutral
- Negative
Find reviews that mention:
car was clean
credit card
great car
car i reserved
car was great
picked up the car
drop the car
friendly staff
-
2,0
Cons: Never got there - see Port Elizabeth review
review from
-
6,8
Cons: I have ordered a mid sized car but none was available so they gave me a large 8 sitter which was hard to drive and hard to park.
review from
-
6,0
Pros: Once I got the correct car, was very nice
Cons: My car wasn't read at time of rental, there was an issue booking through Kayak as a third party booking service. As a result, instead of having an SUV, I was given a base model pick-up. Dollar was very good about changing it out the next day, but only after I had to make several phone calls and be available for an exchange, which impacted the plans for my vacation. Lastly, I have a charge on my credit card that occurred several days after my issue free return, for which I have been unable to get an answer for. Tank was full, no tickets, and no other issues upon return, so I an still waiting to learn why I have an extra charge.
review from
-
2,0
Cons: Never actually rented the car. After waiting 3 hours (arrived at 9am) for a car, we decided to cancel a reservation. Multiple other people cancelled as well. Staff were friendly, but disorganized and had zero concept of time to expect car.
review from
-
2,0
Shocking!
Pros: Who can I talk to in regards to this?
review from
-
2,0
Do NOT rent from Dollar or Thrifty - Bad customer
Cons: The rental was done by Thrifty. They did not have the car that we reserved at the time we arrived. They gave us an upgrade, but wanted it back the next day. We were driving four hours East and the car could not be picked up. So we arranged to have it picked up at our next stop 2.5 hour away at the air port. That morning I received a call and arranged that we could exchange the car between 5-6 pm at the house. We had to go out of our way to be back at the hotel at 5 we waited until 5:45 gave them a call and they said that they would send someone out, it would take 2.5 hours. We had dinner reservation at 6:30 so that didn't work They finally answer the phone, and said they were too busy to answer the phone. The next day we gave up and drove the car back to the airport to return the car. Phone Call = $50 Time lost from our vacation = 5 hours Last time renting from Thrifty or Dollar
review from
-
2,0
Cons: Nunca llegué a ver la crítica Port Elizabeth
review from
-
2,0
Chocante!
Pros: Que puedo hablar con respecto a esto?
review from
-
2,0
Cons: Never got there - see Port Elizabeth review
review from
-
6,0
Pros: Once I got the correct car, was very nice
Cons: My car wasn't read at time of rental, there was an issue booking through Kayak as a third party booking service. As a result, instead of having an SUV, I was given a base model pick-up. Dollar was very good about changing it out the next day, but only after I had to make several phone calls and be available for an exchange, which impacted the plans for my vacation. Lastly, I have a charge on my credit card that occurred several days after my issue free return, for which I have been unable to get an answer for. Tank was full, no tickets, and no other issues upon return, so I an still waiting to learn why I have an extra charge.
review from
-
2,0
Cons: Never actually rented the car. After waiting 3 hours (arrived at 9am) for a car, we decided to cancel a reservation. Multiple other people cancelled as well. Staff were friendly, but disorganized and had zero concept of time to expect car.
review from
-
2,0
Shocking!
Pros: Who can I talk to in regards to this?
review from
-
2,0
Do NOT rent from Dollar or Thrifty - Bad customer
Cons: The rental was done by Thrifty. They did not have the car that we reserved at the time we arrived. They gave us an upgrade, but wanted it back the next day. We were driving four hours East and the car could not be picked up. So we arranged to have it picked up at our next stop 2.5 hour away at the air port. That morning I received a call and arranged that we could exchange the car between 5-6 pm at the house. We had to go out of our way to be back at the hotel at 5 we waited until 5:45 gave them a call and they said that they would send someone out, it would take 2.5 hours. We had dinner reservation at 6:30 so that didn't work They finally answer the phone, and said they were too busy to answer the phone. The next day we gave up and drove the car back to the airport to return the car. Phone Call = $50 Time lost from our vacation = 5 hours Last time renting from Thrifty or Dollar
review from
-
2,0
Cons: Nunca llegué a ver la crítica Port Elizabeth
review from
-
2,0
Chocante!
Pros: Que puedo hablar con respecto a esto?
review from
Rated no. 7
Thrifty
4,9 Okay (4 reviews)
1 location at Cape Town Intl Airport
╳
Thrifty reviews
Car hire locations
Thrifty
Locations at Cape Town Intl Airport
Unit Bg6 Car Rental Building
+27 210 000 028
All Thrifty reviews
Thrifty reviews at Cape Town Intl Airport
Recent reviews
- All reviews
- Positive
- Neutral
- Negative
Find reviews that mention:
car was clean
pick up and drop
great car
car was great
picked up the car
compact car
drop off the car
friendly staff
-
4,0
Impossible to contact
Cons: Another driver hit our rental car while in Madrid. Thrifty kept over 500 Euros for the damage until the other driver's insurance. I have been calling and emailing Thrifty Madrid for 2 months and have not yet spoken to a human being, even though the insurance claim was already paid.
review from
-
6,0
Car was not quite what it was supposed to be.
Pros: It was an adequate substitute.
Cons: It was old, scratched, dented and not very clean. The back lock was broken.
review from
-
4,8
You can't help a customer a key locked in the car?
Pros: Pickup and Dropoff was fine. The vehicle was more or less what we expected.
Cons: I needed some help when I accidentally locked my keys in the truck of the vehicle. I realize this is my fault, but the staff lied and told me someone was en route to assist me. Further they told me I would receive a call from the manager. Nearly two hours after requesting emergency assistance, I received a call wherein I learned that Thrifty in SA does not unlock cars and I would have to do it myself. Thanks! I would have loved to have that information two hours prior. Foreign country, unusual circumstances, unhelpful/rude lying staff. Will not rent here again.
review from
-
6,0
Coche no era para nada lo que se suponía
Pros: Fue substituto adecuado
Cons: Era viejo, rayado, abollado y no muy limpio. La cerradura trasera estaba rota.
review from
-
4,0
Impossible to contact
Cons: Another driver hit our rental car while in Madrid. Thrifty kept over 500 Euros for the damage until the other driver's insurance. I have been calling and emailing Thrifty Madrid for 2 months and have not yet spoken to a human being, even though the insurance claim was already paid.
review from
-
6,0
Car was not quite what it was supposed to be.
Pros: It was an adequate substitute.
Cons: It was old, scratched, dented and not very clean. The back lock was broken.
review from
-
4,8
You can't help a customer a key locked in the car?
Pros: Pickup and Dropoff was fine. The vehicle was more or less what we expected.
Cons: I needed some help when I accidentally locked my keys in the truck of the vehicle. I realize this is my fault, but the staff lied and told me someone was en route to assist me. Further they told me I would receive a call from the manager. Nearly two hours after requesting emergency assistance, I received a call wherein I learned that Thrifty in SA does not unlock cars and I would have to do it myself. Thanks! I would have loved to have that information two hours prior. Foreign country, unusual circumstances, unhelpful/rude lying staff. Will not rent here again.
review from
-
6,0
Coche no era para nada lo que se suponía
Pros: Fue substituto adecuado
Cons: Era viejo, rayado, abollado y no muy limpio. La cerradura trasera estaba rota.
review from
╳
Car hire locations
1First Car Rental
Locations at Cape Town Intl Airport
Car Rental Parking International Airport, Matroosfontein, Cape Town
+27 219 347 499
╳
Car hire locations
Al Wefaq
Locations at Cape Town Intl Airport
Cape Town International Airport
+27 219 347 165
╳
Car hire locations
Bidvest
Locations at Cape Town Intl Airport
Cape Town International Airport
╳
Car hire locations
CABS Car Hire
Locations at Cape Town Intl Airport
Cape Town Airport
+27 213 865 500
╳
Car hire locations
Comet Car Rental
Locations at Cape Town Intl Airport
Cape Town International Airport
