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Pros. The wifi was strong.
Cons. The front desk receptionist who checked me in was condescending and unprofessional. She made unnecessary comments about how much I paid for my stay to how many bags I had with me. Neither of these things required comment from her. Also, the food was the most mediocre I had in South Africa yet was the most expensive. The hallways needed a good vacuum and the rooms are outdated. With so many options in Cape Town, I doubt I will ever stay here again.
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They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
How is the cleanliness of the rooms and common areas?
Guests have consistently praised the cleanliness of the rooms and common areas, highlighting the neat and well-decorated rooms, clean amenities, and exceptional housekeeping service.
What are the pros and cons of the hotel's food quality?
Guests have enjoyed the excellent breakfast, great service, and vegan options available. However, some have mentioned that the breakfast buffet was small and didn't offer many choices.
Is parking readily available at the hotel?
While some guests have mentioned having to pay for parking, others have appreciated the parking availability and quietness of the area.
How are the beds and linen at the hotel?
Guests have consistently praised the comfortable beds, clean and fresh linen, and spacious rooms, providing a comfortable stay.
What can guests expect from the hotel's customer service?
Guests have highlighted the extremely friendly and helpful staff, outstanding reception and housekeeping, and exceptional service. However, some have mentioned issues with the service in the morning at breakfast and unhelpful staff at times.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarisation of user hotel reviews and hotel informationSee more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room with a View
Some guests recommended requesting a room with a view, particularly of Table Mountain, for a more enjoyable stay.
Consider Bringing Your Own Toiletries
A few guests mentioned that the provided toiletries were near empty or not refilled, so it might be helpful to bring your own.
Be Mindful of the Location
Several guests noted that the hotel's location is a bit far from the city center, so consider this when planning your activities and transportation.
Check the Room Amenities
Some guests experienced issues with room amenities such as hot water, air conditioning, and fridge functionality, so it's advisable to check these upon arrival.
Be Aware of Additional Costs
Several guests mentioned extra charges for parking and breakfast, so it's recommended to clarify these details before booking or upon check-in.
Consider Noise Levels
A few guests reported noise disturbances, particularly loud music in the evening, so it may be helpful to inquire about this when selecting a room.
Explore Nearby Attractions
The hotel is close to various attractions such as the Old Biscuit Mill, Castle of Good Hope, and District Six Museum, making it convenient for sightseeing.
Take Advantage of the Shuttle Service
As the hotel provides a shuttle service to the city center, guests may find this convenient for exploring without the hassle of driving or finding parking.
Check for Vegan Options
If you have dietary preferences, it's advisable to inquire about the availability of vegan options at the hotel's restaurant to ensure a satisfying dining experience.
Consider Bringing Earplugs
Some guests mentioned noise-related issues, so packing earplugs may be beneficial for light sleepers.
Check-in/Check-out | Check in anytime after 14:00, check out anytime before 11:00 |
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Cancellation/pre-payment | Cancellation/pre-payment policies vary by room type and provider. |
DoubleTree by Hilton Cape Town - Upper Eastside is located at 31 Brickfield Road in Salt River, 1,5 km from the centre of Cape Town. Old Biscuit Mill is the closest landmark to DoubleTree by Hilton Cape Town - Upper Eastside.
Check-in time is 14:00 and check-out time is 11:00 at DoubleTree by Hilton Cape Town - Upper Eastside.
Yes, DoubleTree by Hilton Cape Town - Upper Eastside offers free Wi-Fi.
DoubleTree by Hilton Cape Town - Upper Eastside is 14,1 km from Cape Town Intl.
KAYAK scours the web for all room deals available at DoubleTree by Hilton Cape Town - Upper Eastside in Cape Town and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at DoubleTree by Hilton Cape Town - Upper Eastside and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for DoubleTree by Hilton Cape Town - Upper Eastside.
Value for money | 8,2 |
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Distance to city centre | 1,5 km |
Nearest airport | Cape Town Intl |
Distance to airport | 14,1 km |