Good to know
|Value for money||7,1|
|Distance to city centre||0,7 km|
|Distance to airport||92,6 km|
|"Wonderful delicious free breakfast."||(in 383 reviews)|
|"Such great value for money!"||(in 32 reviews)|
|"Great breakfast & friendly staff."||(in 216 reviews)|
|"Our room was dirty."||(in 152 reviews)|
|"The beds were very uncomfortable."||(in 5 reviews)|
|"Dirty sheets in one room ."||(in 103 reviews)|
Time of year
Show reviews that mention
|air conditioning||in 66 reviews|
|beds were uncomfortable||in 15 reviews|
|breakfast and room||in 340 reviews|
|breakfast included||in 530 reviews|
|dirty dishes||in 13 reviews|
|hot tub||in 129 reviews|
|king size bed||in 73 reviews|
|memory foam||in 21 reviews|
|mountain view||in 23 reviews|
|small room||in 459 reviews|
|staff were friendly||in 318 reviews|
|underground parking||in 164 reviews|
|value for money||in 47 reviews|
|washer and dryer||in 10 reviews|
|window open||in 19 reviews|
Pet friendly! Underground parking was nice...but very low ceiling for my truck with only 1" to spare in places. Katherine at the front desk was very friendly and helpful. The facility has potential. Very nice room, but...see dislikes!
Very disappointed. Room was NEVER cleaned/vacuumed. Sheets/blankets were pulled up each day, but bed never really made. Comforter on bed was small and did not cover the bed. Ceiling fan rattled loudly. Door to hottub did not work, so could not use. Toiletries, toilet paper & coffee were never restocked. Was told to just drink the coffee in breakfast room...which tasted a day old. Dirty dishes in dishwasher upon arrival. Kitchen was dirty with crumbs and spills. One night I was a little cold so pulled spare blanket out of closet. My allergies were so bad. Only one thing I am allergic to...CATS. After further inspection, the blanket had urine stains on it...my guess is it has never been washed. Description of room states: mountain view, bathrobe, ironing facilities, continental breakfast, $5CAD parking (we were charged $10CAD) = our room had none of these items! Breakfast was bagels, bread, yogurt, fruit. No warm food. No restaurant on site. When asked at checkout how our stay was, I mentioned most of our complaints. Employee simply said "We are going through some changes." Felt this was a cop out...there is no excuse for not cleaning a room and restocking items...especially for the cost of the room.
The location is a bit out of town and would need a car to get to the centre of town. We stayed in Canmore in 2016 and liked the town very much.
We stayed at this hotel in 2016 and the service, room and breakfast were excellent. However when we arrived this year (2019) we noticed the decor had not been changed and was therefore dirty. The following morning, when attempting to have a shower, there was no hot water. We complained about this at the reception and were told that the entire hotel was without hot water. We requested a refund and were informed that they were not authorised to give one. On our arrival we noticed that the original dining room had been blocked off and an area in the reception part of the hotel and been designated as the breakfast area. The breakfast was very limited and not as good as our previous visit in 2016. At 07.15am the entire hotel was woken up by a fire alarm when someone in the breakfast area burnt their toast !!!! Needless to say we were glad we only spent one night and would definitely not use this hotel again.
Excellent location, suite was very clean and cozy.
The suite was outdated and the bed was not comfortable. The king bed consisted of two twin mattress and felt very springy and the two mattress slid apart often.
Breakfast was okay.
Very small room. Poor service. No AC
Located in Canmore, Windtower Lodge and Suites is within a 5-minute drive of Yamnuska Mountain Adventures and Canmore Museum and Geoscience Centre. Featured amenities include complimentary wired Internet access, limo/town car service, and complimentary newspapers in the lobby. Self parking (subject to charges) is available onsite.
based on 1 155 reviews
Value for money
Policies vary by room type and provider.
Reviews about WindTower Lodge And Suites
Most popular landmarks
- Elevation Place 0,7 km
- Canmore Museum and Geoscience Centre 1,3 km
- Canmore Caverns 1,8 km
- Silvertip Golf Course 2,2 km
- Canmore Golf and Curling Club 2,4 km
- Cross Zee Ranch 2,4 km
|Red Deer||157,4 km|