Book Budget hire cars in Santiago

Reviews for Budget in Santiago

Recent reviews

Traveller rating

Wonderful

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Very Good

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Good

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Okay

1

Fair

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Mediocre

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Poor

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2.0

Under no circumstances should you consider renting through Kayak. They are completely useless, unhelpful, and provide no customer support whatsoever. They are unequivocally the worst option available.Reviewed Mar 2 2024

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7.6

Cons:A clean car and the chosen car type.Reviewed Aug 14 2019

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3.6

Cons:Car was a disaster total wreck 100 dents and stains on the upholstery promised Tahoe and had to settle for KIA vanReviewed Mar 17 2019

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2.0

Pros:Tried to pick up the car early was told I had to wait hours until noon then was told at noon nothing was available and then they were going to downgrade the car so it would be cheaper I said I didn’t want the insurance they insisted and it was double the price. Return day also inchangable.Cons:Customer serviceReviewed Mar 11 2019

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2.0

No car availableCons:Basically I got reservation code and no car available. Not sure I can or should trust this service in futureReviewed Jan 7 2019

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2.0

Very badPros:NothingCons:We had a deal to rent and there was no info that thy will freeze us 6000€ on the card what was not possible so we could not rent it in the end!!!!!!!!!!!!Reviewed Dec 28 2018

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9.2

Great dealPros:Check-in and check-out quickly. Great deal. Less price.Cons:I suggest clean the car better.Reviewed Apr 5 2018

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10.0

Simple, fast, economyPros:Simple, make the reserve by internet. Low price. Excellente car.Cons:The dependent on counter must be friendly and smile. if yoy dont like this job, leave it.Reviewed Jan 16 2018

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2.0

Deceptive business practicesPros:Car itself drove fine, although one side had major body damage that had not been fixed.Cons:The total cost was nearly 40% more than the quoted price. Although the booking indicated that the final cost included various fees and taxes, they took that cost as the base and added additional taxes/fees. They had two versions of the rental contract, one showing the lower online price, and another for the actual cost. They would not honor the online price.Reviewed Dec 31 2017

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2.0

terrible customer serviceCons:Car ordered was not available. Told Kia would be swapped for the ordered mustang. No upgrade or discount offered. When agent was instructed to provide mustang or refund, agent refused to serve and provide service. Long lineups in PBI and no in terminal rentals available.Reviewed Dec 28 2017

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8.0

Buena, falta por aprender aúnPros:Buen auto. Limpio. Económico. Cumple.Cons:Falta más enfoque al cliente. Uno arrienda para evitar problemas y ganar tiempo.Reviewed Dec 11 2017

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5.2

Don't trust your 'confirmation' to be confirmation for a car!Pros:The car was lovely and drove well.Cons:The pick-up experience was horrendous. After a hellish day of travel, I was so relieved to finally be in Santiago and pick up my rental car so I could head to my hotel for some sleep. I arrived around 11:30pm and was told that I wouldn't be able to pick up my car until 8:00 or 9:00am!!! Even though I had a confirmed reservation! I jokingly said, "so, what...you just want me to sleep in the airport?" (Mind you, I'm a young, solo, female traveler.) And he said, "yup, sorry - there are other people who made reservations earlier than you." What does that even mean?! In my eyes a reservation is a reservation is a reservation...how can you prioritize that?? I tried to find a safe spot in the airport for me and my luggage, but definitely wasn't able to sleep. At 5:00am I literally BEGGED the guy at the counter to give me my car, which, you know, I HAD RESERVED! He begrudgingly agreed and at 5:30 I was finally on my way. Would never, ever, ever rent from Budget again!Reviewed Dec 5 2017

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More

• What is the most popular car hire from Budget in Santiago?

  Supplier choice (Class Special Sedan or similar) is the most frequently booked car hire type from Budget in Santiago.

• How many car hire locations does Budget have in Santiago?

  Budget has 3 hire locations in Santiago. Take a look at our Budget hire location map to find the best car hire near you.

• Does Budget have a car hire location at the airport: Arturo Merino Benitez airport (SCL)?

  Yes

• Does Budget offer shuttle or airport pick-up services from Arturo Merino Benitez airport (SCL)?

  Yes