Guest reviews
Overall rating
7,4
Good
Based on 4 280 reviews
Cleanliness
7,5
Comfort
7,4
Pickup/dropoff
6,4
Value for money
6,9
Pros
"Car was nice and clean"
(in 595 reviews)
"Staff was friendly and helpful."
(in 215 reviews)
"Nice car, good value, ."
(in 444 reviews)
Cons
"the customer service was terrible."
(in 242 reviews)
"Pickup took over an hour."
(in 57 reviews)
"We don't have credit cards."
(in 99 reviews)
Recent reviews
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Find reviews that mention:
customer service
pick up the car
credit card
car was clean
great car
car available
car was great
drop off the car
easy drop
picked up the car
long line
took a few minutes
great service
car smelled
friendly staff
great experience
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4,0
Cons: Unfriendly staff, long wait lines, dirty broken car etc
review from
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4,0
Cons: First i waited 90 min. for the car. Then the car was dirty. Poor motor power. It costed also much more that í had expected. When booked it said 1635 EUR for 11 days, but í was charged 2.370 EUR. They came up with all kind of excuses. My friend rented from Europe car and hr Got much better servi
review from
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6,0
Cons: Everything fine until we got the bill after we got home. Was reserved for $414 USD but we were charged over $1,000 USD. So far no explanation and no refund.
review from
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2,8
Pros: Nothing.
Cons: Rental desk was absolute chaos. No one had a car ready for them, and waiting 45 minutes for reserved cars led to a lot of frustration. When our car finally arrived it had not been washed and had 1/2 tank of gas, but no one said this to us. Customer service was poor.
review from
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8,0
Pros: Good price. Nice little (brand new) car. Friendly staff at pick-up (CDG airport) and drop-off (Gare de Lyon, Paris).
Cons: Long wait to pick up car at Roissy CDG airport (over 45 minute wait before talking to an agent). Clearly not enough personnel at the counter.
review from
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3,6
Pros: Even with reservation had to wait over 2.5 hrs to get a car. Manager made all kinds of promises that he failed to deliver on.
Cons: Eurocar.
review from
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4,4
Pros: Understaffed. They rented me a damaged car, and no one was there for the check-in.
Cons: More staff!
review from
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3,6
Pros: Literally nothing about the process or pickup, dropoff, or the car itself was good or what we had booked. Horrible experience all the way through.
Cons: 1) They could have had the actual car we reserved (clearly stated as a convertible), but that did not 2) When they learned they didn't have the car we reserved, the desk staff did absolutely NOTHING to help, saying it was up to us to call Budget help and deal with it. They were rude
review from
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4,8
Pros: The car itself was fine. I appreciated the labeling on the fuel tank so people can know what fuel to put in the car
Cons: I didn’t like that I was quoted one price online then given an inflated amount when I showed up in person. The woman who handled my rental knew I didn’t speak or write French but had me signing and reviewing documents in French.
review from
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8,8
Cons: Airport traffic heavy, but unavoidable
review from
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4,0
Cons: I reserved a 4 WD SUV but got a RWD minivan. Cumbersome, inefficient and unable to handle snow
review from
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9,2
Cons: The car was a little too small for the driver and the seat couldn’t be adjusted any further. But next time we will get a bigger car.
review from
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4,0
Cons: Unfriendly staff, long wait lines, dirty broken car etc
review from
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4,0
Cons: First i waited 90 min. for the car. Then the car was dirty. Poor motor power. It costed also much more that í had expected. When booked it said 1635 EUR for 11 days, but í was charged 2.370 EUR. They came up with all kind of excuses. My friend rented from Europe car and hr Got much better servi
review from
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6,0
Cons: Everything fine until we got the bill after we got home. Was reserved for $414 USD but we were charged over $1,000 USD. So far no explanation and no refund.
review from
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2,8
Pros: Nothing.
Cons: Rental desk was absolute chaos. No one had a car ready for them, and waiting 45 minutes for reserved cars led to a lot of frustration. When our car finally arrived it had not been washed and had 1/2 tank of gas, but no one said this to us. Customer service was poor.
review from
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3,6
Pros: Even with reservation had to wait over 2.5 hrs to get a car. Manager made all kinds of promises that he failed to deliver on.
Cons: Eurocar.
review from
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4,4
Pros: Understaffed. They rented me a damaged car, and no one was there for the check-in.
Cons: More staff!
review from
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3,6
Pros: Literally nothing about the process or pickup, dropoff, or the car itself was good or what we had booked. Horrible experience all the way through.
Cons: 1) They could have had the actual car we reserved (clearly stated as a convertible), but that did not 2) When they learned they didn't have the car we reserved, the desk staff did absolutely NOTHING to help, saying it was up to us to call Budget help and deal with it. They were rude
review from
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4,8
Pros: The car itself was fine. I appreciated the labeling on the fuel tank so people can know what fuel to put in the car
Cons: I didn’t like that I was quoted one price online then given an inflated amount when I showed up in person. The woman who handled my rental knew I didn’t speak or write French but had me signing and reviewing documents in French.
review from
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4,0
Cons: I reserved a 4 WD SUV but got a RWD minivan. Cumbersome, inefficient and unable to handle snow
review from
Other suppliers in Roissy-en-France scored
Where can I find Budget hire cars in Roissy-en-France?
Paris Roissy Cdg Terminal2 E/F, Budget car hire
Address
Paris Roissy Cdg Terminal2 E/FPhone
+33 8 21 23 06 41FAQs about hiring a car from Budget in Roissy-en-France
How many car hire locations does Budget have in Roissy-en-France?
Budget has 2 car hire locations in Roissy-en-France. Take a look at our Budget hire location map to find the best car hires near you.
Does Budget have a car hire location at the airport: Charles de Gaulle Airport (CDG)?
No (according to our data)
Does Budget offer shuttle or airport pick-up services from Charles de Gaulle Airport (CDG)?
Yes
Does Budget have a car hire location at the airport: Orly Airport (ORY)?
No (according to our data)
Does Budget offer shuttle or airport pick-up services from Orly Airport (ORY)?
Yes
Does Budget have a car hire location at the airport: Beauvais-Tille Airport (BVA)?
No (according to our data)
Does Budget offer shuttle or airport pick-up services from Beauvais-Tille Airport (BVA)?
Yes