Guest reviews
Overall rating
7,9
Good
Based on 53 reviews
Cleanliness
8,5
Comfort
8,4
Pick-up/Drop-off
7,1
Value for money
7,9
Pros
"The staff were very friendly."
(in 2108 reviews)
"Return was quick and easy."
(in 313 reviews)
"Overall very good experience though."
(in 548 reviews)
Cons
"Very poor customer service ."
(in 395 reviews)
"There were no cars available!"
(in 297 reviews)
"Long lines and slow service."
(in 920 reviews)
Recent reviews
Traveller rating
9
4
8
0
1
Find reviews that mention:
customer service
car was clean
pick up the car
credit card
easy drop
car available
great car
return the car
friendly staff
quick and easy
took a few minutes
car smelled
long line
great experience
great price
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9,2
Pros: Great car and pricing. Very nice counter service person. Extremely helpful and good at explaining things
Cons: The line was too long upon arrival and the system/reservation process could’ve been much more efficient by using modern technology a little more To speed things up. It was extremely extremely slow
review from
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7,6
Pros: Staff was very friendly.
Cons: Pick up and drop off location is very inconvenient for Terminal 1 user.
review from
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8,0
Pros: Nice service.
Cons: Return was slow.
review from
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4,8
Cons: Over billed by an exorbitant amount (extra $600), received no receipt nor explanation
review from
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2,0
Pros: The staff was fine. See issue below...
Cons: I had an approved confirmation for my reservation. When I got to the airport, I was told by the Budget staff that my account is blocked (This did not know why) and therefore, they can't rent the car per the reservation. I had to rent a car in other company which cost me double the price. Really Bad.
review from
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4,4
TERRIBLE EXPERINCE
Pros: The person at the counter was fine and helpful
Cons: The Car was dirty, outside was not washed and inside there was a hair residue from previous rent, car had lots of damage on wheels . the return was before 7 am due to my fight timing and no one was there to receive the car, a day later they charge me 15 Euro for petrol, although the car was Full, they also charged me 280 Euro for damage to the car, what damage and how do you do that without proof. you cant charge people cards as you wish. now it will take 20 days to verify my complain. this is poor process as you need to verify any claimed damage with renter and not to charge the card as you wish.
review from
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4,8
Drop off hard to find
Pros: Friendly representative at drop off
Cons: Drop off location in Nice train station was difficult to find. Poor signage and directions.
review from
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9,2
Almost perfect experience
Pros: The staff at Nice airport were amazingly friendly and helpful. We got an amazing upgrade to a really nice car (plus all the other cars in the lot looked suitably smart), and drop-off took 30 seconds.
Cons: There's quite a long wait in line to pick-up cars at Nice airport, but this is the same for all of the rental companies (it's a busy place!). Approx 30 mins waiting.
review from
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6,0
Long wait
Cons: We had to wait 11/2 hrs to get our car at Nice airport
review from
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10,0
Pros: I was glad I took insurance!
review from
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6,8
Over 1 hour in line
Pros: Our Vehicle was fine Drop off fast and efficient Gas station at airport
Cons: Only 2 desks open for pick up Took 1h15 to get the car Many people had issues with their car reservation - causing delays Desks in terminal 1 closed; so walk, bus, walk
review from
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7,6
Pros: Quick check in, clean car, quick return, car in good condition, upgraded from micro to Ford Focus.
Cons: I ordered a child seat and had to choose from seven dirty options.
review from
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Where can I find Budget hire cars in Nice?
Top tips for hiring a car from Budget in Nice
- Mini car hires from Budget in Nice are around 68% cheaper than other car types, on average