What a joke
Cons: I filled up the tank in the same parking lot as the budget office, left the nozzle in filling until it automatically shut off and still the lady at the desk insisted it wasn't full and told me if I didn't try and put more fuel in she would have to charge me so I went back to the gas station and was able to fit 1.35 in it. Was just ridiculous that they would make a customer do that by way of threatening. Definitley didn't feel like my business was valued at any point in both pick up and return. Actually very surprised they are still in business
Pros: They didn't have a car available. I walked to location. They told me when I got there.
Cons: They didn't have a car available. I walked to location. They told me when I got there.
car was filthy...
Pros: Seats were comfy... Gas tank was full... Returning it was very quick.
Cons: The associate who rented it to me was not professional.... He used the F. word multiple time in conversation,and told me he was leaving this job..... The car was FILTHY!!! I took pictures there was dirt ALL over it. I had to wash it in order to be able to see out the windows... There were scuffs I pointed out, but was told not to worry because I was forced to buy the damage protection waiver (something you must do when you use a debit card....cost an extra $26 day...) I filled up the tank and brought the receipt, but the associate checking me in for the return refused to take the receipt... He was supposed to fax it to their corporate office.... If I get an additional charge (won't know for up to 2 weeks) I will be very angry.. Over all I wasn't impressed with the service, or the lack of care for the car.
First Time Budget Renter
Pros: Inside of the car was relatively clean.
Cons: The outside was so dirty and had so many bugs ststick to it that I couldn't tell if there were dings and scratches during the walk through. The under carriage panel was starting to come loose and rattled the entire trip. There was caramel syrup in the back seat and we had to fix the back seat belt before someone could sit there.